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Valutata 4 stelle su 5

I had an issue with my pharmacy. But y'all fixed my issue in timely manner. It's awesome to be able to call a doctor of my choice. The live chat is another great tool you have. The staff patient and u... Leggi di più

Valutata 5 stelle su 5

So far great experience had an issue but was quickly resolved. They responded quickly and seemed to care. 5 stars

Valutata 1 stelle su 5

I saw Dr. Jerome Homish twice in 2025. He was condescending, judgmental, nasty, and appeared under the influence. He wrote a big lie in his charting about me. The entire experience turned me off. Late... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have had an incredible experience with Quick MD! I have seen two doctors both of whom are very knowledgeable, kind, and professional. I was treated so quickly and started feeling better then hit a b... Leggi di più

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3,7

Nella media

TrustScore 3.5 su 5

1K recensioni

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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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3,7

Tutte le recensioni

(1158)

61 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Complete SCAM

I've been to may suboxone doctors and this quickMD was a complete scam. I made the appointment and got to talk to someone one the phone for a hole 2 minutes and felt like I was rushed off the phone. Then the whole process was through email. I was told that I could not get my prescription due to me getting mine before in Kentucky but recently moved to Ohio. They are completely scamming people out of $99 bucks to lead you on. Plz plz plz if you see this review do not waste your time or your money. I used them because of the reviews but they are ALL false statements.

20 dicembre 2024
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Risposta di quick.md

Thanks for sharing and bringing awareness to your experience. We're sorry the appointment wasn't as smooth as you had hoped. We looked into this internally and see our Support Team has done their best to resolve the issue, thank you for your patience and kindness while everything is getting processed. Although not mentioned through Support channels, you do have the option to ask the Medical Advisory Team to review your case. Feel free to ask for the best course of action to proceed for possible treatment options.

Valutata 1 stelle su 5

DO NOT USE THIS SERVICE

DO NOT USE THIS SERVICE. I am an emergency room, nurse that has been on Suboxone for many years and had tried the service out because the online aspect makes a lot easier for me. Well, that was a huge mistake I saw Dr. Jimenez off The bat doesn’t seem to understand how this program works along with addiction and does not communicate with his patients well.. The protocol with this program is to start for seven days see how you feel and follow up with the doctor. At our first visit, he never mentioned the date follow up then on the third visit, he told me I was supposed to see him after 14 days, which is also incorrect and pointless to tell somebody after two visits. Then aggressively tapered from 8 mg daily to 1.75 less than eight weeks when he said it would be over NINE MONTHS. I was being compliant because I was trying my best, but For someone that’s been on this medication for so long that really is not a very effective way to taper down. That being said, I wasn’t very happy with that and I mentioned that to him. We ended up agreeing on letting me go back to 2 mg twice a day. This was called into my pharmacy and sit there for several days with no authorization and then once it was authorized, it was out of stock and then it took another two days to get them to switch it to another pharmacy. At this current moment, it is Christmas Eve. I’m scheduled to work all night in the emergency room and come home and make Christmas happen and I have not had my medication going on five days. Of course the doctors not reachable now because it’s a holiday and I have to wait two days feeling even more worse because of these people. Not only did they set me up for failure with my medication, but they ruined my daughters Christmas by having me be completely sick for the holidays. I’m going to make sure this company never sees another patient again.

20 dicembre 2024
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Risposta di quick.md

Thank you for your review and sharing about your experience. Sorry for the troubles with the authorization, upon investigation it seems that there was a discrepancy or miscommunication somewhere between the pharmacy tech and notes your physician attached to the rx. We are glad to see the rx was able to be processed before the holidays. Thank you for your patience while things got sorted out. In regards to your treatment, if you feel there was any mistreatment, you are able to raise your case to the Medical Advisory Team for review. We like to apologize for the overall experience and hope we can do better moving forward.

Valutata 1 stelle su 5

Terrible support staff

I have been a patient here for over a year now and though the doctors are great, the support staff is terrible.. I have been told by my doctor at every visit if I had an issue with the pharmacy or if they were out of my medication to call in and they would move it.. the problem is you can’t get anyone on the phone.. it has to be done by email and their online system says it can take up to 2 business days, which doesn’t work for several reasons the 1st is because you can’t even get a refill on controlled substances until you are 29 days from your last script in florida.. so chances are if you have a problem you’ll be out for atleast a day or 2 and you have to fill out an online form there is no way to call in and speak to a real person, much less your doctor which would make the process much faster and easier.. you have to email and wait, email and wait, email and wait.. so if you have any issues at all after your virtual visit has ended they are literally impossible to work with..
I have been trying to get a pharmacy change for over 24 hours now and it’s still not resolved.. i really like my doctor but I’m really concerned with how difficult it has been to change pharmacy’s this should have been a 5 minute phone call but I’ve been emailing support for help for over 24 hours now and I’ve been out of medication since yesterday..

22 dicembre 2024
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Risposta di quick.md

Thank you for sharing about your experience, we've investigated internally and noticed the prescription has been resent. Sorry about the delay, we are working on our Support Triage and hopefully we'll have it more streamlined in the future. Our apologies we've missed the mark our service, we'll try and do better! We'll relay your review to our Customer Care Team.

Valutata 1 stelle su 5

I waited 2 hours for my provider

I waited 2 hours for my provider. Never called. Then Moved my appointment for 24 hours Never responded after telling me they’d be right with me. I had other options and now I’m stuck on a Saturday. Now fighting to get my prepaid money back. They don’t care about delaying your care one bit. Avoid. .

20 dicembre 2024
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Risposta di quick.md

Thank you for taking the time to review QuickMD, we apologize for your poor experience. We were able to investigate this internally and noticed you did receive a refund. However, we are sorry there was a delay in your care. It's our priority to provide an exceptional experience for our patients, and we apologize this was not the case.

Valutata 1 stelle su 5

Scammed

I'm really disappointed and frustrated. This company just scammed me out of 399.00 for weight loss medication. I ordered this medication on 12/09/24. I have yet to receive any correspondence on the status of this medication. No receipt, no courtesy email or tracking number. I sent an email requesting any information but no response. I wish I would have reviewed the complaints from the BBB before I ordered from this company.

9 dicembre 2024
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Risposta di quick.md

Hello, thank you for your review bringing awareness to what has happened. Sorry about this, there is currently some delays in shipping for certain weight loss medications. Thank you for sharing further information with us, it looks like the Team has received tracking information and forwarded it your way. Our apologies about the hold-up, but thank you for bearing with us while we organized alternatives in the midst of this shipping delay.

Valutata 1 stelle su 5

I used this company for 2 months and…

I used this company for 2 months and had no problems . Last week I tried an appointment and I got check in and no one ever called me I waited a couple hours . I decided to give them another try and booked another appointment and the same thing happened . They check you in and the doctor never called me they just checked me in and then charge me a 35.00 no show fee . When I wasted all afternoon waiting for them to call me . Then you have no way to contact them but email . And they don’t help just charge me a no show fee . I don’t know why they won’t help fix the issue maybe so they can charge everyone more money for lived appointments .

4 dicembre 2024
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Risposta di quick.md

Hi Amy, our apologies about the runaround you had yesterday with your appointment. Thank you kindly for your patience while we sorted everything out on our end. We know our email thread messaging can be tricky for communications, sorry about that. Our Team investigated your case and everything seems resolved at this time. If there is anything else to follow-up on, please reply through email. In your correspondence you can request to have a Support Team member give you a call and someone will reach out to you by phone.

Thank you for taking the time to review and share your experience with us. We'll keep working to improve and better serve you and our patients.

Valutata 4 stelle su 5

Good Healthcare

Sick and tired of getting dressed and heading to the doctor's office? With this app, you can see a doctor from the comfort of your own home. It's the easy and convenient way to get the care you need.

28 novembre 2024
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Risposta di quick.md

Thank you for leaving a review! We appreciate you taking the time out to share your experience.

Valutata 5 stelle su 5

I really like this service

I really like this service, I feel like this will be a game changer. I have been waiting for a service and app similar to this for a while now. I believe this will make it a lot easier to connect with a dotor when I really need one fast. It being user friendly and easy to navigate are important to me.

24 novembre 2024
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Risposta di quick.md

Thanks so much for taking the time to review Quick MD, we appreciate your feedback and trusting us with your care.

Valutata 1 stelle su 5

F quickmd

My gf had an appointment on 11/19/24 to speak with a Dr about opioid dependency and being prescribed suboxone to help her get off of drugs. The dr talks to her and then sends a prescription to the pharmacy and finishes the conversation with make sure you're in full withdrawal before taking the suboxone. Today is 11/22/24 and I just left the pharmacy empty handed for the 2nd day in a row. Yesterday I was told the pharmacy had to verify the prescription with the prescribing doctor and that part of the process is required by law so it's as standard as it gets. We'll the mfn dr never answered any of the 7 or 8 calls they made nor did he return the call. Today I tried to pick it up again only to find out that there is no prescription bc the prescribing dr is licensed in Florida. Can you guess where we are not? He didn't answer any of the calls the pharmacy made to try and resolve that issue either and the pharmacy's computer system booted the prescription after a day bc it's not legal here. There is no way to contact these people by phone and it's 4pm on a Friday. My gf has been sick af for days now and I'd bet my life we don't get a reply to the email we sent quickmd until Monday at the earliest. We've been trying to get this girl clean for so long now and she is finally willing to help herself and it all goes down like this... I swear if she gives up and goes back to the street b4 this can be straightened out...

22 novembre 2024
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Risposta di quick.md

Hello and thank you for review and bringing awareness to your experience. Sorry about this, we'd like to investigate further! Have you contacted our Support Team about this, they will be able to message your physician and get to the bottom of this issue. Please create a service ticket here: https://www.quick.md/get-in-touch/

Valutata 1 stelle su 5

Slow MD

Slow MD

1 day prescriptions if you’re lucky better hope your pharmacy has your medication in stock or it will be 1 week prescriptions. I had my script sent to a pharmacy that had it out of stock. Now it is impossible to get anyone on the phone let alone the doctor I can’t even contact QuickMD via phone only an online form and email. The only thing quick about this process was them taking my $99. I’ve never had a doctors visit where I can’t reach out to the doctor directly it’s absurd. Quick MD should be prepared for situations like this as it is a common occurrence and be able to handle it promptly. Use a real doctor this company advertises things they can’t deliver on.

20 novembre 2024
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Risposta di quick.md

Hello and thank you for bringing up your experience, also sorry for the issues! We've asked for more information to help investigate your case to get resolved as quickly as possible. Hopefully moving forward we can lock in a pharmacy that is stocked and ready to go, usually once that happens the pharmacy is also better able to prepare ahead of time as well!
Please let us know or reach out to Support as they will be able to sort this out with the pharmacy, or relay any messages directly to your physician for their input!
https://www.quick.md/get-in-touch/

Valutata 1 stelle su 5

Charged $260 for YOUR system issue

I scheduled an appointment with you on 11/22/24 @ 1:10 pm. I registered with my correct info and address. YOUR system gave me the option of scheduling an appointment with a provider NOT licensed in my state. I got all the way through the appointment and THEN the Doctor told me that she could not write a prescription. She told me she was sending you an email and I would not be charged. She told me to log out of the app and back in and I could IMMEDIATELY schedule with another provider and I would not be charged again. #1 I was charged a second time PLUS a cancellation fee. AND there were no other appointments available until 5pm. I want my money back and I want it now. This was YOUR fault. I put in my correct address when scheduling. She also told me I should have had to upload my ID which I did not have to do. I am so upset with my experience. People come to you for help. You should be ashamed of yourself

22 novembre 2024
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Risposta di quick.md

Thank you for bringing this to our attention, we have found your case and are investigating now with the Support Team. Our apologies about this error in our system, and sorry for the runaround. We will be updating you via email soon, thanks for your patience while we organize and fix this.

Valutata 5 stelle su 5

For all the introverted people

I am the type that is shy and hate physical examinations. my joy knew no bound when a friend introduced quick.md to me. Their service is flawless, relatively cheap and you get consultation within a short period of time without the stress of having to leave the comfort of your home. I recommend!

14 novembre 2024
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Risposta di quick.md

Thank you for sharing and giving us a 5-star review. We're so happy to hear you are enjoying our services, thanks for your trust in us.

Valutata 1 stelle su 5

Uncaring And Umprofessional

I have used quick MD for over 2 years with no problem I had surgery too months ago and was transitioning from Subutex to Suboxone I was out of Subutex this is last Thursday had an appointment and the doctor never called me no more appointments on Thursday none on Friday not until this afternoon on Saturday however the doctor called today and hung up on me I've been out without the Suboxone for 3 days now so sick throwing up diarrhea all the bad stuff that comes with it the shaking the drooling the horriblest of it all and I'm by myself so I went and had a script build because I didn't know what else to do I was so sick until I could get my Suboxone doctor hung up on me because I had my script filled because I have been without Suboxone for 3 days and if anybody knows what that's like it's hell I never even wanted the script it was sitting there for two months if I had wanted it I could have gotten it filled but I didn't however I was desperate because I was so sick and this is the most unprofessional and it was Dr Seymour unprofessional just hang up on me don't give me a chance to explain don't explain to me nothing don't use these people they won't respond your money either they just kept it both times they kept my money so that's $200

14 novembre 2024
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Risposta di quick.md

Hello, and thank you for reaching out to share your experience with our physician. We’ve brought your case to the attention of our Medical Advisory Board, and the doctor is being informed of how the situation should have been handled. In your email with Support, we offered a refund and credit to your account. Please confirm with the Support Team so we can proceed with that for you. We sincerely apologize for your experience and appreciate the opportunity to make things right.

Valutata 1 stelle su 5

I really like it

I really like it, it offers great motivation and inspiration to me

18 marzo 2024
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Risposta di quick.md

Thanks so much for the glowing review! We’re going to pretend we’re in a race where 1 star means we finished first! 🏆😅

Valutata 5 stelle su 5

I love that quick.md brings the doctor to you.

I love that quick.md brings the doctor to you. It's very affordable compared to regular doctors, or ER visits. It's wonderful having the option to use insurance also.

13 novembre 2024
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Risposta di quick.md

Thank you so much for the kind words! We really appreciate it, and thank you for trusting us with your care.

Valutata 5 stelle su 5

I had a really good experience with…

I had a really good experience with this company. Customer support was on par and the whole experience was just super. I grew up without our access to a doctor or any healthcare at all and struggle with finances, so this is really been a game changer for me

12 novembre 2024
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Risposta di quick.md

Thank you for taking the time to share about your experience! We're so glad that you felt so well taken care of during your visit. Appreciate your trust in us and leaving a 5-star review!

Valutata 5 stelle su 5

Much quicker than going to the dr

Just as effective as physically going to the doctor- quick.md makes seeing a doctor quick and painless! You can talk 1 on 1 with verified, trusted doctors either on the phone or virtual visit.

11 novembre 2024
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Risposta di quick.md

Thank you for sharing your experience with QuickMD! We're glad you received professional and thorough care. It's our priority to provide an exceptional experience for our patients, and we are thrilled to have your 5-star review!

Valutata 5 stelle su 5

Access of CARE!

The Quick MD is very helpful app it is convenient and has a quick access to get an appointment. It's a great option for those who seeking convenient medical care, especially for non-emergency situations. However, potential users should be aware of the limitations of telehealth and prepare for possible technical issues.

11 novembre 2024
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Risposta di quick.md

Thank you for your kind and honest review! We appreciate the 5-stars and your insight about our platform. Yes, sometimes it isn't always as seamless as we'd like it to be on our end as well...but we'll do our best to ensure your needs are met. Thanks for your trust in us.

Valutata 1 stelle su 5

They are unprofessional and childish

They are unprofessional and childish. I missed a call that THEY were late on by 30 minutes. They wanted to charge me full price. The doctor said I should get a partial refund and I asked for one. Apparently that pissed them off and they canceled my appointment. All over $40. Fine Quick MD. I’ll simply go to the next 100 online docs.

8 novembre 2024
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Risposta di quick.md

Thank you for bringing this to our attention, we'd like to apologize for your experience. Sorry for the runaround and frustration this may have caused. We would like to investigate this internally, and are requesting more information for that purpose.

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