Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Awful! Having been given a link by my GP's surgery to use it, I couldn't then access the appointment software, because it was unfit for purpose. Unfit for purpose because the laughingly called custome... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic service! The normal private GP line I have with my medical insurance couldn't speak to me until Monday, I have been suffering from a chest infection so I did a quick Google and found Pus... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Awful should tell you, you need photo ID before booking and should offer refunds for appointments that are cancelled straight after booking. Lost £45 for nothing. Surely cost should be paid after seei... Leggi di più

Valutata 1 stelle su 5

Initially got the mobile app this morning and linked it to NHS app. Managed to secure an appointment for 6.30pm. Actually sorted some tests with my GP Surgery. Could not access the app again at all to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di assistenza sanitaria domiciliare

Scritti dall'azienda

Whether you’re unwell, looking to improve your fitness, have a specific aspiration in mind, or just have a quick question - you can talk face-to-face with a professional, caring UK doctor in a location that suits you.


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2,1

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TrustScore 2 su 5

3K recensioni

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Tutte le recensioni

(2725)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

I would have given five stars if I had…

I would have given five stars if I had not had to wait over an hour in the "waiting room" for my appointment. However, it was worth the wait as the doctor who dealt with me was efficient, patient and arranged a prescription which should have been forwarded onto my local pharmacy but there was a hiccup with this and I had to chase it up with my surgery and physically collect it instead. One thing I would say is that the quality of sound was very poor and I had to get the doctor to repeat what he was saying several times. This may be just due to him sitting a little too far away from the screen. I was ultimately satisfied with the service and would certainly use it again.

10 aprile 2021
Valutata 1 stelle su 5

wrong prescriptions, ended up in A&E

I was prescribed wrong antibiotic. I had a severe side effects and had to go to A&E. At the time of prescribing me the antibiotics, push doctor person said that there was a big red warning and this medication should only be prescribed by the specialist, but he can override this and prescribed me the antibiotics anyway.
I feel like this phone diagnosis is playing a Russian roulette with vulnerable sick people who have no access to the GP atm. I almost feel like they don't take the responsibility for what they are doing as it's GP's that are leading the direction of any treatments.

9 aprile 2021
Valutata 5 stelle su 5

Thank you NHS brilliant ide

Best idea the NHS have come up with. You feel like your in the surgery talking to the doctor instead of over the phone. Also they spend time with you and not this 10 minutes or less. You don't feel like your at a supermarket on their conveyor belt. I felt like I had a very good rapore with the doctor that spoke to me. Such a lovely lady. Best service ever.

8 aprile 2021
Valutata 4 stelle su 5

it was a good general consultation

it was a good general consultation. Not sure I saw a Doctor though. He was a physiotherapist , listed as Dr suchandsuch. His qualification listed was for a physiotherapist. I needed a physio, so that's fine. theyshouldn't pretend to be something they're not

8 aprile 2021
Valutata 3 stelle su 5

Consultation was great - shame about the long wait time

Consultation was great, and got the result I wanted, however the wait time was far longer than I've ever had at my GP surgery so need to manage expectations better. Joined the "waiting room" 20 mins before my appointment as instructed, and a message kept popping up saying current wait time was 30-40 minutes, but didn't get seen until an hour and a quarter after my appointment time, so combined with with 20 minutes I was waiting an hour and 35 minutes before I was seen. How that is an improvement over my normal GP service I'll never know.

8 aprile 2021
Valutata 4 stelle su 5

Dr Mahodi was very helpful and I felt…

Dr Mahodi was very helpful and I felt fully understood the problem. Her solutions were first class, I would definitely ask for her next time.
The interface was a bit clunky, having to launch the application again (even though I already had it open) and the connection drop off mid call.

8 aprile 2021

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