Awful! Having been given a link by my GP's surgery to use it, I couldn't then access the appointment software, because it was unfit for purpose. Unfit for purpose because the laughingly called custome... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Awful! Having been given a link by my GP's surgery to use it, I couldn't then access the appointment software, because it was unfit for purpose. Unfit for purpose because the laughingly called custome... Leggi di più
L'azienda ha risposto
Fantastic service! The normal private GP line I have with my medical insurance couldn't speak to me until Monday, I have been suffering from a chest infection so I did a quick Google and found Pus... Leggi di più
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Awful should tell you, you need photo ID before booking and should offer refunds for appointments that are cancelled straight after booking. Lost £45 for nothing. Surely cost should be paid after seei... Leggi di più
Initially got the mobile app this morning and linked it to NHS app. Managed to secure an appointment for 6.30pm. Actually sorted some tests with my GP Surgery. Could not access the app again at all to... Leggi di più
L'azienda ha risposto
Whether you’re unwell, looking to improve your fitness, have a specific aspiration in mind, or just have a quick question - you can talk face-to-face with a professional, caring UK doctor in a location that suits you.
10th floor, Spinningfields, 3 Hardman Street, M3 3HF, Manchester, Regno Unito
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great app to see GP without having to call and seeing different times for appointment. The video connection and audio was great. The GP was great and friendly.
I would have given five stars if I had not had to wait over an hour in the "waiting room" for my appointment. However, it was worth the wait as the doctor who dealt with me was efficient, patient and arranged a prescription which should have been forwarded onto my local pharmacy but there was a hiccup with this and I had to chase it up with my surgery and physically collect it instead. One thing I would say is that the quality of sound was very poor and I had to get the doctor to repeat what he was saying several times. This may be just due to him sitting a little too far away from the screen. I was ultimately satisfied with the service and would certainly use it again.
Easy to set up.
No delay with appointment.
Felt was listened to and respected.
Would definitely recommend.
I found them more easier to get in touch with, really friendly and helpful answered all my questions and got me sorted out
I was prescribed wrong antibiotic. I had a severe side effects and had to go to A&E. At the time of prescribing me the antibiotics, push doctor person said that there was a big red warning and this medication should only be prescribed by the specialist, but he can override this and prescribed me the antibiotics anyway.
I feel like this phone diagnosis is playing a Russian roulette with vulnerable sick people who have no access to the GP atm. I almost feel like they don't take the responsibility for what they are doing as it's GP's that are leading the direction of any treatments.
The system works well. The doctor listened to me and agreed to refer me to a specialist, which was what I wanted her to do.
Everything was covered from home I am back at work now and didn’t need to have a X-ray which saved the NHS at this time.
Best idea the NHS have come up with. You feel like your in the surgery talking to the doctor instead of over the phone. Also they spend time with you and not this 10 minutes or less. You don't feel like your at a supermarket on their conveyor belt. I felt like I had a very good rapore with the doctor that spoke to me. Such a lovely lady. Best service ever.
Very successful was good to see the dr who I was talking to. All my questions were answered. Was kept waiting awhile but good to be sat in my own home rather than in a waiting room. Very polite and helpful Dr. Thank you.
it was a good general consultation. Not sure I saw a Doctor though. He was a physiotherapist , listed as Dr suchandsuch. His qualification listed was for a physiotherapist. I needed a physio, so that's fine. theyshouldn't pretend to be something they're not
Consultation was great, and got the result I wanted, however the wait time was far longer than I've ever had at my GP surgery so need to manage expectations better. Joined the "waiting room" 20 mins before my appointment as instructed, and a message kept popping up saying current wait time was 30-40 minutes, but didn't get seen until an hour and a quarter after my appointment time, so combined with with 20 minutes I was waiting an hour and 35 minutes before I was seen. How that is an improvement over my normal GP service I'll never know.
Fantastic service...doctor had thorough approach and understanding of condition
Very easy to use and get an appointment. Doctors have all my notes and are very professional
The doctor I spoke to understood what the problem was, made suggestions as to what I could do and then prescribed me some medication for the issue- which has really helped.
Dr Mahodi was very helpful and I felt fully understood the problem. Her solutions were first class, I would definitely ask for her next time.
The interface was a bit clunky, having to launch the application again (even though I already had it open) and the connection drop off mid call.
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