Puresilks Recensioni 

87
•
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

I placed 2 separate orders for swatches. It took over a month to get the first order, and when it arrived, they were not the swatches I ordered. Apparently they were out of everything I ordered and in... Leggi di più

Valutata 4 stelle su 5

So, the pros of this company: 1. A wide selection of natural fabrics at reasonable prices. 2. Customer support is quite responsive. Cons: 1. Fabric descriptions are often inaccurate—and I’m not... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Puresilk are wonderful people to work with! My last project took a lot of time and Puresilk worked with me every step of the way with timely communications and suggestions. They never “dropped”... Leggi di più

Valutata 5 stelle su 5

I think it’s the best experience for ordering fabrics. I’m so happy with the delivery, quick response and support by what’s app and of course with quality of silk and linen, which I ordered. It’s abs... Leggi di più

Dettagli dell'azienda

  1. Negozio di tessuti
  2. anche in
  3. Grossista di tessuti
  4. Negozio di seta
  5. Negozio di tende

Informazioni fornite da varie fonti esterne

Puresilks, pure silks, pure silks india, pure silks usa


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

87 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(87)

37 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great quality silk dupioni!

I use silk dupioni for machine embroidered tile scenes to make small wall quilts. The silk is beautiful and great quality. The colors are just as advertised! I will be back.

21 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Stunning fabric

I bought some absolutely beautiful fabric from Puresilks. It didn't take long to arrive and was exactly as advertised. I would purchase from this company again.

15 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

I love dealing with Puresilks

I love dealing with Puresilks! The range of available fabrics is amazing, as are the prices. Their customer service is top notch and I'm always confident that what I order is quality.

9 febbraio 2026
Non scritta su invito
Valutata 4 stelle su 5

Amazing customer care

From the day I placed my order the customer service was outstanding! I had ordered a design that was on back order, they reached out immediately and offered alternates as well as a date that the item is ordered would be back in stock. And when I decided to all for a refund, they have it without question and on the same day. I will definitely be ordering from them again in the future

3 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Delighted

This fabric is exactly what I was hoping for. It is cotton, but gossamer semi-sheer with beautiful gold threads. It will be outstanding in the party top I am planning to make.

2 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

My clients and I love Puresilks!

I own a sewing business, Treadle Treasures, and Puresilks is my go-to for silk. The communication is fantastic and the silk is simply amazing. Shipping is super fast; arriving within a week of ordering. I place regular orders and have never been disappointed.

25 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

lovely fabric

I purchased a wool tweed from Puresilks, and couldn't be happier with the quality! This suit tweed lays beautifully, and the colors are rich. I would recommend this company every time!

30 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I had a question about one fabric I was…

I had a question about one fabric I was interested in and Puresilks got right back to me within a day. Also, I had reported to Puresilk about one fabric that didnt show the scale of the print and they immediately included a picture with a measuring tape. I was very impressed with their accomodations of their customers.

8 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

No recommendation

Order confirmation after 3 weeks. Deleivery after 6 weeks. Contents: torn piece of velvet, wrong dimensions and colour for a piece of dupion. No answer to complaint at the store.

14 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I received a beautiful silk brocade…

I received a beautiful silk brocade fabric on the date it was promised. I think some magic was worked to get it to me so soon. I absolutely love it! I love making beautiful things for the people. In this instance it was a corset for a Halloween costume made for a client. I was able to incorporate a little of the fabric in the vest I made for her husband. They were over the moon with this selection.

20 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great fabric and excellent customer…

Great fabric and excellent customer service be patient the company is legit and it took some time for my order to arrive to Australia but it was WORTH THE WAIT, reasonable shipping price will be ordering again and again and recommending to friends as well thanks HIGHLY RECOMMEND

17 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing experience

The fabric was exactly as shown in the picture and looked beautiful. The quantity matched what I ordered, and the delivery was right on time. I’ll definitely be ordering again🤗

23 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I want to say….

I want to say….
WOUUUUUWOUUUUUWOUUUUU

Many thaks for your support, the perfect products and especially the sending information for the custom clearences. 😉😉😉

8 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I think it’s the best experience for…

I think it’s the best experience for ordering fabrics. I’m so happy with the delivery, quick response and support by what’s app and of course with quality of silk and linen, which I ordered. It’s absolutely gorgeous, dupioni double color is very precious, it is as an art, linen is soft and bride colors. They packed everything nicely, delivered super fast.
Now I will order all my fabrics only in Pursilk.us. Thanks them a lot for creating such a gorgeous staff for the reasonable price!

1 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great seller Great quality

I'm very pleased with the seller and that is because he responded very quickly to my questions and sent me the silk immediately. The silk is of a high quality. I was left with the feeling that I will buy all my silk this seller.

18 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Refusal to Send Purchase fabric as paid for...

I ordered fabric samples first to get an idea of product, spending over $100(just for samples, which were few and very small swatches 3 in long 1 inch wide, not worth the sample price). But, I was hopeful with ordering and establishing a wholesale relationship. I placed order, waited for almost 2 months and then later told I had to send additional monies to complete order. I thought this was odd but so much was already invested, so I sent more. I waited a long time to receive product, then I reached out to and was told that the reason that I did not receive order was because I had not paid. I proved payment and had to contact IndiaMart regarding my order and was told that IndiaMART is just an online matchmaking platform that allows vendors to sell their products. I also sent proof of purchase to IndiaMart and PureSilks began speaking in a different tone, saying that my order was on the way. I played nice nice to receive my product and waited patiently to write about my experience. I am in the market to making a wholesale relationship with a silk supplier for my custom garments, But I am NOT INTERESTED in making another purchase with PureSilks, as they cannot be trusted to honor the price that was paid to complete my order ( they requested more money for a completed paid order)and they did not want to send my purchased fabric until a third party got involved. For me lesson learned. AND I have emails and proof of how my order was handled. Order was made Nov. 2024 Finally received after Jan. 17, 2025

17 gennaio 2025
Non scritta su invito
Logo di Puresilks

Risposta di Puresilks

Dear Kathy,

I would like to clarify a few details regarding your order.

Our fabric samples are 6" x 3" in size, as stated on our website, and each sample is priced at USD 7 including shipping from Mumbai, India. The fabric you initially ordered was unfortunately out of stock. At that time, you selected a replacement fabric which was more expensive than the original choice. We only requested payment for the difference in cost. Had you preferred not to take a replacement, we would have refunded your order in full, as we do for all our customers.

You also requested an additional yard of fabric, which was included, and naturally required payment for the extra yard. Your samples were shipped on 26th October and delivered on 5th November. The 10 yards of brocade were ordered on 8th December and delivered on 20th January, the timeline being extended due to the pending payment for the cost difference and the additional yard.

We are very sorry if our service did not fully meet your expectations. Please know that we always aim to be transparent and fair with our customers, and at no point was there any intention to be dishonest. We truly appreciate your business and your feedback.

Warm regards,
Pure Silks

Valutata 5 stelle su 5

beautiful dévoré silk

Bought some silk devote from the vendor. Excellent fabric quality at reasonable price. Very responsive to inquiries, will purchase fabric again in the near future.

20 agosto 2025
Non scritta su invito

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