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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I have rented from Purely Storage for a few years. My unit was broken into maybe January 2023. Purely Storage was bought by a different company. When it was time to do my Insurance claim Issues start... Leggi di più

Valutata 1 stelle su 5

Let's start out :-with your :-greated with :-a smile God only knows what that are thinking ? at the end being disregarded like you never existed eignord the first week having having most of my thin... Leggi di più

Valutata 5 stelle su 5

Purely Storage has the best prices in town. I reserved on line during the rainy season. I called in prior to arrival and the gal advised me that she swapped me into a different unit as the one assign... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I rate 4 stars because of the difficulty accessing the storage unit. The distance between the building and the fence makes backing into the driveway hard to manage. I do not know what could or can b... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Self-storage
  2. Deposito

Informazioni fornite da varie fonti esterne

Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.


Informazioni di contatto


2,7

Scarso

TrustScore 2.5 su 5

428 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Rosella is very nice

Rosella is very nice, she has impeccable customer service my dad George has been at purely since 2016 and she has been the most pleasant! Great service thank you!

7 settembre 2019
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Risposta di Purely Storage

Thank you James, we are happy to have Rosella on our team.

Valutata 5 stelle su 5

Clean and convenient!

Nice and clean storage, no shady business here ! I have rented 2 other storages in Turlock and they were shady always having break ins , Roszella is very nice at the front office ! I have my tools here and it’s right off the freeway so it’s very convenient for me !

19 agosto 2019
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Risposta di Purely Storage

Thank you Jose, we love to see another happy customer!

Valutata 5 stelle su 5

2 Front ladies helped very much…

2 Front ladies helped very much went out of their way for me especially in this excruciating heat in buckeye az very thankful.

13 agosto 2019
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Risposta di Purely Storage

Thank you Gracie, I'm so happy we could help you find the perfect space.

Valutata 4 stelle su 5

I moved back to this area and they were…

I moved back to this area and they were very accommodating on move day from 200 miles away. They gave me a couple of options to make sure the move on a Saturday went smoothly.

6 agosto 2019
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Risposta di Purely Storage

Thank you for the wonderful review Elena, I'm so happy we could help you during your move.

Valutata 5 stelle su 5

Thanks!

Thanks! Very good storage unit.

25 luglio 2019
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Risposta di Purely Storage

Thanks Jesus, I'm glad you're pleased with our space!

Valutata 5 stelle su 5

yuccavalley storage

I would like to voice my opinion about PURELY STORAGE in Yucca Valley. I have always had friendly and professional service, anytime there is a problem of any kind Ashley is always there to lend a helping hand if she can. I really appreciate her attitude when in this day and age people can be so rude.

24 luglio 2019
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Risposta di Purely Storage

Thank you Marlene, we are very happy to have Ashley on our team and we are so glad you think she's great too!

Valutata 4 stelle su 5

I am the first time customer on storage…

I am the first time customer on storage unit. Missy was very helpful. But after 2 weeks, i forgot the access code on the Sunday night. Couldn't get access to start my vehicle and try to call after hour# but can only leave a message. Someone did get back to me the next day on email. I wish there were other options that i can get help sooner

24 luglio 2019
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Risposta di Purely Storage

Thanks Nancy, unfortunately we don't have a manager on site 24/7 so unless there is an emergency there isn't anyone there to look up your code after hours. I'd recommend using a number you're familiar with or writing it down somewhere safe so you aren't stuck with this issue again. Please let us know if we can help you with this.

Valutata 5 stelle su 5

Looks secure and friendly receptionist

Looks secure and friendly receptionist. I would recommend it to friends and relatives if it turns out my stuff still in good condition but the facility is clean and new painting hoping to paint it right so it looks presentable to new customers. Great price and area too.

24 luglio 2019
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Risposta di Purely Storage

Thank you Chem, we've been working very hard to bring a fresh new look to the site.

Valutata 5 stelle su 5

Wonderful staff!

Griffin is the best!

23 luglio 2019
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Risposta di Purely Storage

Thank you Katrina, we will be sure to let Griffin know!

Valutata 5 stelle su 5

friendly

friendly, efficient, and secure

21 luglio 2019
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Risposta di Purely Storage

Thank you Leonard, it's great to see another happy customer.

Valutata 4 stelle su 5

Friendly people

Friendly people, clean. Gave me a call to inform me I'd put my lock on wrong so they put theirs on to protect my stuff.

21 luglio 2019
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Risposta di Purely Storage

Thanks Jeannie, we try to catch those small details right away to help you out!

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Friendly employees

20 luglio 2019
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Risposta di Purely Storage

Thanks Kimberly, we aim to only hire the very best for our team.

Valutata 5 stelle su 5

My initial relationship with Purely…

My initial relationship with Purely Storage was very good and still is now. The office manager
at the site I utilize is very helpful and courte ous. She makes sure we are properly informed and is satisfied with the transaction.

20 luglio 2019
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Risposta di Purely Storage

Thank you Carolyn, we are always happy to help and I'm glad you're having a great experience with us.

Valutata 1 stelle su 5

I paid for a storage for the month and…

I paid for a storage for the month and then 2 days later I decided not to use the storage place. When I called the lady told me that they don’t do refunds. I said I didn’t use the place or even punch in any codes. She was rude to me and said that they are not going to give me my money back. I was very unhappy about that and the service. When I first went there they had a baby running around the office and making alot of noises. I really couldn’t understand this lady. I thought to myself is this a day care or bring kids to work. I thought that was unprofessional in a business. I will never use this business again. The place was dirty.

20 luglio 2019
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Risposta di Purely Storage

I'm very sorry to see you're unhappy with your experience with us. Unfortunately it is our policy as stated in the lease that we do not pro rate or offer any refunds. Many of our customers stop in with their families so I do apologize that it was hard for you to hear our manager over the sound of their children. We just upgraded our office and we do hope you'll consider us again if your needs change.

Valutata 5 stelle su 5

Great Experience! A+

Super easy to get a storage unit. The gentleman in Orange TX is a sweetheart. I love how you can pay online. Would highly recommend them to store all your stuff or just a few items.

20 luglio 2019
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Risposta di Purely Storage

Thank you Travis, we aim to make it as quick and easy as possible for our customers.

Valutata 5 stelle su 5

Not bad

Not bad, no complaints.

20 luglio 2019
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Risposta di Purely Storage

Thanks Nat, it's great to hear you're happy with our service.

Valutata 5 stelle su 5

I needed temporary storage and this…

I needed temporary storage and this facility suited my needs just fine. Security gates work great and it's easy to manage my account online. It was also the most reasonably priced! Thanks so much.

20 luglio 2019
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Risposta di Purely Storage

Thank you Rashell, I'm glad we could help you out!

Valutata 5 stelle su 5

The best in analope valley in service

The best in analope valley in service, price, convenience and location safty.

19 luglio 2019
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Risposta di Purely Storage

Thanks for 5 stars Don, it's always great to hear from another happy customer.

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