Prompt delivery and efficient service Quality of products Very helpful when resolving a small which turned out to be just my misunderstanding
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Purely Gourmet did a great job and the hamper was great. Unfortunately Australia Post let me down. Last time I ordered I paid for priority delivery and it was amazing. This time I didn't. The hamper... Leggi di più
L'azienda ha risposto
First time buyer from Purely Gourmet, for a 'last minute' gift hamper for a wedding anniversary. The hamper (Red wine & chocolates) was very good and well received. The 2pm cut-off for same-day delive... Leggi di più
L'azienda ha risposto
Last minute order that I needed to have delivered on the same day. Customer service excellent and the products ordered were well received by the recipient. Plus discount code offered for spending $150... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di cesti regalo
- Fornitore di regali aziendali
- Negozio di articoli da regalo
- Negozio di prodotti alimentari per gourmet
Scritti dall'azienda
Purely Gourmet is a premium Australian gift hamper business, offering beautifully curated gourmet hampers and unique gift boxes for all occasions. Whether you're celebrating a birthday, corporate milestone, holiday season, or sending a heartfelt thank you, our hampers are designed to impress and delight. We proudly source high-quality, locally made and internationally inspired gourmet products from artisan chocolates and boutique wines to gourmet snacks, condiments, and sustainable Australian made treats. We also feature a growing selection of Indigenous gifts and products that celebrate First Nations culture and craftsmanship, supporting Aboriginal owned businesses and artists through ethical and respectful partnerships. Based in Melbourne, we deliver Australia wide with reliable service, elegant presentation, and a passion for quality and creativity. Our hampers are perfect for personal gifts, staff rewards, client appreciation, event gifting, and festive celebrations like Christmas and Easter. Purely Gourmet takes the stress out of gift-giving with thoughtful, ready to send options for every occasion and every budget. We also offer custom branded and bulk corporate hamper solutions tailored to your business needs, making it easy to create lasting impressions with meaningful, premium quality gifts. Explore our full range online at purelygourmet.com.au. Purely Gourmet where exceptional taste meets thoughtful, ethical gifting.
Why Choose Purely Gourmet Hampers & Gifts
Scritti dall'azienda
- Free Shipping on ALL Hampers over $150
- At Purely Gourmet, we go beyond traditional gifting to create unforgettable, premium hamper experiences. Every gift hamper we design is thoughtfully curated with handpicked gourmet products from trusted Australian producers, including Indigenous owned businesses. Whether you're celebrating a birthday, thanking a client, or sending love from afar, our hampers are packed with purpose, quality, and heart. We pride ourselves on fast delivery Australia-wide, elegant presentation, and a wide range of unique options to suit every occasion and budget. From locally made chocolates and artisanal condiments to boutique wines and relaxing selfcare items, each hamper tells a story of taste and authenticity. What makes us truly special? We offer customisable gift options, eco conscious packaging, and our signature “30 Day Gifting Guarantee,” which ensures satisfaction, or we’ll make it right. Whether you're looking for corporate gifting solutions or a last minute gift with impact, Purely Gourmet delivers more than just a box we deliver connection. Explore our bestselling gift hampers online and discover why so many Australians trust Purely Gourmet to make their moments extra special. Elevate your gifting today with our premium range of hampers that are made to impress, delight, and be remembered. Purely Gourmet where meaningful gifts meet gourmet goodness.
Purely Gourmet Gifting Guarantee
30-Day Gifting Guarantee
Purely Gourmet’s 30 Day Gifting Guarantee is our commitment to ensuring every customer has a seamless, worry free gifting experience. When you send a hamper through us, you can do so with complete confidence. If for any reason you or your recipient are not satisfied with the quality, freshness, or presentation of your gift, simply let us know within 30 days of delivery. We’ll happily offer a replacement or refund no questions asked.
We also guarantee on time delivery. If your gift does not arrive on the day you selected due to an issue within our control, we’ll take responsibility and make it right. Every hamper is hand packed with care to ensure it arrives beautifully presented and ready to impress. If it doesn’t meet our high standards, we’ll fix it.
Most importantly, our customer service team based right here in Melbourne is always here to help. Whether you have a question, concern, or just need some assistance, we’re just a phone call or email away. At Purely Gourmet, we believe gifting should always be a pleasure, and our 30 Gifting Guarantee is our promise to make sure it stays that way.
Informazioni di contatto
459 Little Collins St, 3000, Melbourne , Australia
- 1300 618 530
- ausmade@purelygourmet.com.au
- purelygourmet.com.au
Same Day Delivery Across Melbourne
4,7
Eccellente
603 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fast & easy ordering and delivery
Fast & easy ordering and delivery. Given as gift and recipient very happy with contents. Would recommend.
3 marzo 2025
Risposta di Purely Gourmet
Thankyou bev for the Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
Ordering was a breeze
Was easy to order and deliver. Was great to be able to track the order. The ordering process was very easy. There were quite a few followup emails post ordering but that would be my only fault with it that either less emails or combine them as I received about 5 followup emails
4 marzo 2025
Risposta di Purely Gourmet
"Thank you for your review, Angela ! While we always aim to give a a 5-star experience, we're grateful for your feedback and look forward to exceeding your expectations next time!"
PG Customer Support
Risposta di Purely Gourmet
"Thank you for your review, Christine! While we always aim to give a a 5-star experience, we're grateful for your feedback and look forward to exceeding your expectations next time!"
PG Customer Support
Great quality and affordable choices
Great quality and affordable choices. Prompt delivery.
26 febbraio 2025
Risposta di Purely Gourmet
Thankyou Maria for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
Bringing me closer to my loved ones in another country
Your same day delivery and easy website to navigate allows me to quickly and efficiently find suitable gifts for my family.
27 febbraio 2025
Risposta di Purely Gourmet
Thankyou Robyn for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
Risposta di Purely Gourmet
Thankyou Trudy for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
A Happy Patient
Living overseas it was easy to order online and delivered in a timely manner. A friend of mine was released from hospital and found her package when she arrived home from the hospital. She felt the love and was so grateful. Thanks for helping her feel just that little bit better. You guys are my go-to for care packages :)
20 febbraio 2025
Risposta di Purely Gourmet
Thankyou Linda for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs. Pleased the giftee is feeling better
PG Customer Support
As the name says it all
From online order to delivery, it was very smooth and easy. The quality and customer service was exceptional. I would definitely recommend this to everyone
13 febbraio 2025
Risposta di Purely Gourmet
Thankyou Sana for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
Excellent service
Excellent service. I got my gift delivered to the recipient on time. I ordered all the from Kenya, without much of a clue of
how the online guft ordering process works in Australia. What I loved is also the help I got online. The response time is also very swift. I'm sold and will definitely be ordering again and again. I am a returning customer
13 febbraio 2025
Risposta di Purely Gourmet
Thankyou Diana for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs. We fully understand how difficult it can be when your outside the country of purchase and pleased to hear your were happy with the support we gave you.
PG Customer Support
The perfect partner in crime.As i live very far from Australia I…
As i live very far from Australia I wanted to find something special for my brother’s birthday… Purely Gourmet was the perfect partner in crime and helped me to find the perfect present and in the perfect moment. From zero moment I received advices and answers to my questions…. Thank you and I hope to use your service soon again.
Pd. My brother was super happy with the present 💝
11 febbraio 2025
Risposta di Purely Gourmet
Thank you, Liliana, for the 5-star review! We’re so glad to hear that your brother was happy with the gift and that we could make your international purchase as smooth as possible. Your support is incredibly valuable to us, and we truly appreciate you choosing us for your gifting needs.
Best regards,
PG Customer Support
Perfection from start to finish
From start to finish, everything was perfect. My daughter-in-law absolutely loved her hamper. The transaction was seamless, and I will definitely use this company again!
6 febbraio 2025
Risposta di Purely Gourmet
Thankyou Sheryl for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
When it`s super important
I ordered, requested & paid for same day delivery & all promised, occurred in a matter of a few short hours.
4 febbraio 2025
Risposta di Purely Gourmet
Thankyou Brad for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
They could put more thought into boxing…
They could put more thought into boxing up the gift box. In my case I was very embarrassed.
31 gennaio 2025
Risposta di Purely Gourmet
Hello Bernadette,
We sincerely apologize that the packaging did not meet your expectations, particularly as it was for a gift. We fully understand how important presentation is, and we regret any embarrassment this may have caused you. Your feedback is important to us, and we will take your comments on board to improve our packaging for future gift orders. We deeply value your support and again, offer our apologies for any inconvenience this has caused you.
PG Customer Support
I ordered internationally and was very…
I ordered internationally and was very pleased with the service I received. The hamper was successfully delivered the same day.
29 gennaio 2025
Risposta di Purely Gourmet
Thankyou Anne for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.
PG Customer Support
Excellent service.
Excellent service. Easy to track and arrived when they said it would. Product was superb and really gave the recipient such joy. Perfectly excuted surprise.
28 gennaio 2025
Risposta di Purely Gourmet
Thankyou Eddie for the 5-star rating . Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Pleased to hear the surprise went well.
PG Customer Support
Order not delivered yet
Whilst the website was easy to navigate and place my order, as far as I know it hasn’t been delivered yet. Seems too soon asking for feedback on my experience when THE most important component hasn’t been delivered
27 dicembre 2024
Risposta di Purely Gourmet
Hi Amy,
Thank you for your feedback regarding the delivery of your gift hamper.
After reviewing your order, I see that it was placed during the New Year period when our office was closed. We have a notice on our website informing customers that orders placed between December 25th and January 8th would be processed as soon as possible after this period. I can confirm that your order has now been delivered.
We understand the importance of timely delivery, especially for special occasions, and we sincerely apologise for any confusion caused.
If there’s anything else we can do to assist you, please feel free to reach out to me directly at josh@purelygourmet.com.au.
Warm regards,
Josh
Risposta di Purely Gourmet
Thankyou Andrew for the 5-star Review , Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a Happy New Year
PG Customer Support
Amazing hampers
Amazing hampers, delivery and service. Extremelly satisfied with Purely Gourmet!
18 dicembre 2024
Risposta di Purely Gourmet
Thankyou Jordi for the 5-star Review , Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a Happy New Year
PG Customer Support
Ordered from the UK
Ordered from the UK. Delivered in time and donuts well received!
18 dicembre 2024
Risposta di Purely Gourmet
Thankyou Caroline for the 5-star Review , Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a Happy New Year
PG Customer Support
Fabulous product totally enjoyed by the…
Fabulous product totally enjoyed by the recipient. I could even track it on its way to them. Will definitely purchase again for my Melbourne travel agent.
18 dicembre 2024
Risposta di Purely Gourmet
Thankyou R Slade for your 5-Star Review. Your support is invaluable to us and we thank we for entrusting us with your gifting needs. Wishing you a happy festive season
PG Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.