Purely Gourmet did a great job and the hamper was great. Unfortunately Australia Post let me down. Last time I ordered I paid for priority delivery and it was amazing. This time I didn't. The hamper... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Love purely gourmet . Have you def it twice now in the space of 1 month. Gifts really are gourmet and service is personalised. I had a call back from Josh himself when I forgot to add the same day del... Leggi di più
L'azienda ha risposto
I ordered from Canada an Easter basket for my daughter staying in Brisbane. She loved it and made me feel better that she wasn't forgotten on Easter. I paid extra for the 2-4 day delivery and it cam... Leggi di più
L'azienda ha risposto
First time buyer from Purely Gourmet, for a 'last minute' gift hamper for a wedding anniversary. The hamper (Red wine & chocolates) was very good and well received. The 2pm cut-off for same-day delive... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di cesti regalo
- Fornitore di regali aziendali
- Negozio di articoli da regalo
- Negozio di prodotti alimentari per gourmet
Scritti dall'azienda
Purely Gourmet is a premium Australian gift hamper business, offering beautifully curated gourmet hampers and unique gift boxes for all occasions. Whether you're celebrating a birthday, corporate milestone, holiday season, or sending a heartfelt thank you, our hampers are designed to impress and delight. We proudly source high-quality, locally made and internationally inspired gourmet products from artisan chocolates and boutique wines to gourmet snacks, condiments, and sustainable Australian made treats. We also feature a growing selection of Indigenous gifts and products that celebrate First Nations culture and craftsmanship, supporting Aboriginal owned businesses and artists through ethical and respectful partnerships. Based in Melbourne, we deliver Australia wide with reliable service, elegant presentation, and a passion for quality and creativity. Our hampers are perfect for personal gifts, staff rewards, client appreciation, event gifting, and festive celebrations like Christmas and Easter. Purely Gourmet takes the stress out of gift-giving with thoughtful, ready to send options for every occasion and every budget. We also offer custom branded and bulk corporate hamper solutions tailored to your business needs, making it easy to create lasting impressions with meaningful, premium quality gifts. Explore our full range online at purelygourmet.com.au. Purely Gourmet where exceptional taste meets thoughtful, ethical gifting.
Why Choose Purely Gourmet Hampers & Gifts
Scritti dall'azienda
- Free Shipping on ALL Hampers over $150
- At Purely Gourmet, we go beyond traditional gifting to create unforgettable, premium hamper experiences. Every gift hamper we design is thoughtfully curated with handpicked gourmet products from trusted Australian producers, including Indigenous owned businesses. Whether you're celebrating a birthday, thanking a client, or sending love from afar, our hampers are packed with purpose, quality, and heart. We pride ourselves on fast delivery Australia-wide, elegant presentation, and a wide range of unique options to suit every occasion and budget. From locally made chocolates and artisanal condiments to boutique wines and relaxing selfcare items, each hamper tells a story of taste and authenticity. What makes us truly special? We offer customisable gift options, eco conscious packaging, and our signature “30 Day Gifting Guarantee,” which ensures satisfaction, or we’ll make it right. Whether you're looking for corporate gifting solutions or a last minute gift with impact, Purely Gourmet delivers more than just a box we deliver connection. Explore our bestselling gift hampers online and discover why so many Australians trust Purely Gourmet to make their moments extra special. Elevate your gifting today with our premium range of hampers that are made to impress, delight, and be remembered. Purely Gourmet where meaningful gifts meet gourmet goodness.
Purely Gourmet Gifting Guarantee
30-Day Gifting Guarantee
Purely Gourmet’s 30 Day Gifting Guarantee is our commitment to ensuring every customer has a seamless, worry free gifting experience. When you send a hamper through us, you can do so with complete confidence. If for any reason you or your recipient are not satisfied with the quality, freshness, or presentation of your gift, simply let us know within 30 days of delivery. We’ll happily offer a replacement or refund no questions asked.
We also guarantee on time delivery. If your gift does not arrive on the day you selected due to an issue within our control, we’ll take responsibility and make it right. Every hamper is hand packed with care to ensure it arrives beautifully presented and ready to impress. If it doesn’t meet our high standards, we’ll fix it.
Most importantly, our customer service team based right here in Melbourne is always here to help. Whether you have a question, concern, or just need some assistance, we’re just a phone call or email away. At Purely Gourmet, we believe gifting should always be a pleasure, and our 30 Gifting Guarantee is our promise to make sure it stays that way.
Informazioni di contatto
459 Little Collins St, 3000, Melbourne , Australia
- 1300 618 530
- ausmade@purelygourmet.com.au
- purelygourmet.com.au
Same Day Delivery Across Melbourne
4,7
Eccellente
590 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Beautiful selection of hampers
Beautiful selection of hampers
Easy to order and very happy with delivery person all round a great experience
7 aprile 2026
Risposta di Purely Gourmet
Thank you, Y Crump, for your 5 Star review! We're happy to hear you loved our hamper selection and that ordering was simple from start to finish. It’s also wonderful to know our delivery driver left such a positive impression. We truly appreciate your support and are so pleased we could make the experience a great one.
PG Customer Support
SATISFACTION GUARANTEED
I LOVE LOVE LOVE PURELY GOURMET. EXCELLENT SERVICE AND PRODUCTS!!! I'VE BROUGHT SO MANY OF THERE PRODUCTS I'VE LOST COUNT.
GREAT JOB EVERYONE.
10 marzo 2026
Risposta di Purely Gourmet
Thank you, Phoebe, for your 5 Star review! We LOVE hearing this! We're really glad you’ve been enjoying our products and service, and it means a lot to know you’ve come back to Purely Gourmet so many times. Your support truly means the world to our team. Thanks again for the kind words!
PG Customer Support
I purchased the hamper for my daughter…
I purchased the hamper for my daughter bday and she was over the moon with her gift.
She said it was packaged beautifully and loved the products inside.
Thank you
5 aprile 2026
Risposta di Purely Gourmet
Thank you, Callie, for your 5 Star review! We're really glad to hear your daughter was over the moon with her birthday hamper. It's great to know the packaging and products made the gift extra special. We appreciate your support and hope to help you again with future gifts!
PG Customer Support
I ordered from Canada an Easter basket…
I ordered from Canada an Easter basket for my daughter staying in Brisbane. She loved it and made me feel better that she wasn't forgotten on Easter. I paid extra for the 2-4 day delivery and it came within that time frame. No complaints.
27 marzo 2026
Risposta di Purely Gourmet
Hi Julie
Thank you so much for your kind 5 Star review. We're really glad the Easter basket arrived on time and that it helped make your daughter feel remembered while she was in Brisbane. Moments like that are exactly why we do what we do.
We truly appreciate you choosing us and hope we can help again in the future.
Josh T
Founder Purely Gourmet
Risposta di Purely Gourmet
Thankyou Johathan for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Always a fabulous experience
Always a fabulous experience with Purely Gourmet! Josh goes over and above for his customers and the selection of gifts and pricing is the best.
30 marzo 2026
Risposta di Purely Gourmet
Thankyou Michelle for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Beautiful Hampers
Beautiful Hampers. Fast delivery, fantastic communication. Will be buying again. Thank you Josh!!
22 marzo 2026
Risposta di Purely Gourmet
Thankyou Heather for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. We look forward to seeing those future orders
Josh T ( Founder)
Risposta di Purely Gourmet
Thankyou Michael for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
the whole process was so smooth
the whole process was so smooth. From selection to payment to delivery..... Thankyou.
19 marzo 2026
Risposta di Purely Gourmet
Thankyou George for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Risposta di Purely Gourmet
Thankyou Max for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
It was easy to order and delivered on…
It was easy to order and delivered on time. Truly recommend them ❤️
2 marzo 2026
Risposta di Purely Gourmet
Thankyou Donna for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Thank you hamper
The whole process was easy. The hampers were all very good value, lot of choices
26 febbraio 2026
Risposta di Purely Gourmet
Thankyou Rhonda for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Unable to change my delivery option so…
Unable to change my delivery option so the gift box sent to the hospital 2 days after the recipient had been discharged. Total waste of a lot of money.
19 febbraio 2026
Risposta di Purely Gourmet
Hi Linda,
We have a 30-minute grace period after an order is placed to amend delivery options. This is stated in the confirmation email sent at the time of purchase. After this window, once the order has been processed.
When you reached out, I asked for the address the recipient was being discharged to so we could attempt to have the parcel redirected. We were prepared to assist, however we didn’t receive the updated address to proceed.
If you have any further questions, you have my contact details via email.
Josh
Courier rang before drop off
Courier rang before drop off, lovely fellow. This order was purchased as a gift, her feedback was nothing short of elated.
14 dicembre 2025
Risposta di Purely Gourmet
Thank you so much for the lovely review!
We’re so glad the courier made a great impression and that the recipient was elated
Kind Regards
Josh
Risposta di Purely Gourmet
Thankyou Scott for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Risposta di Purely Gourmet
Thankyou Mark for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Very disappointed
Very disappointed. They did not do same day or overnight delivery as claimed was their signature strength and so my hamper was not delivered on the day intended for the recipient. Will not be using this company again as there are plenty of alternative options.
11 febbraio 2026
Risposta di Purely Gourmet
Hi Julia,
Thank you for your order,
We’ve reviewed your order and the Standard Shipping (2–7 business days) option was selected at checkout, not the Same Day or Next Business Day service.
Our express options are available, however they do need to be chosen before completing the order.
If you’d like to discuss this further, feel free to contact me directly at josh@purelygourmet.com.au
or 0414 985 612.
Josh
Risposta di Purely Gourmet
Thank you for the great feedback, we really appreciate it.
Glad to hear you found the service quick and efficient
Team PG
TLC…
You apparently ran out of the "advertised" product.
Most inconvenient especially when I had canceled the product from my grocery order because I assumed you would supply.
Very disappointing-hope the rest of my order has no problems
9 febbraio 2026
Risposta di Purely Gourmet
Hi Glynis,
We proactively addressed this as soon as we became aware of the stock issue and took immediate steps to rectify it.
We sincerely apologise for the disappointment and inconvenience caused, especially given you had cancelled the item from your grocery order.
That’s certainly not the experience we aim to provide.
If there’s anything at all you’d like to discuss, we’re here to help.
Thank you
Team PG
Risposta di Purely Gourmet
Thankyou Justin for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.