Two Replacements Later and I Still Have…
Two Replacements Later and I Still Have Nothing
I placed my original order back in June, and I am now on my second replacement shipment because I still have not received the items I paid for. At this point, I have completely lost confidence that I will ever receive my order.
The biggest issue is the logistics and delivery process. The shipping companies being used out of China provide extremely limited customer service, and there appears to be no reliable way to speak with someone when there is a problem. My packages have been marked as “delivered,” yet I have received nothing.
What makes this even more concerning is the lack of legitimate proof of delivery. There is no delivery photo, no clear confirmation of where the package was supposedly left, and no meaningful way to dispute the delivery directly with the carrier. I have ordered internationally many times before and have never experienced anything like this. Even when packages have gone missing in the past, I have been able to properly track them, contact the carrier, and ultimately resolve the issue.
After two replacement attempts, I no longer believe continuing to resend the merchandise is an acceptable solution. I want my money refunded.
Based on my experience, I would strongly caution other customers against being persuaded by the attractive prices and deals on this site. A good deal means nothing if you never receive what you paid for.
This entire experience has raised serious concerns for me about the reliability and legitimacy of the company's shipping process. I will be pursuing a full refund, and I will never order from this site again.
7 giugno 2026
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