Pure Communication Group Recensioni 

202
TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Came to Pure Communications Group to help consolidate our business phone plans which were spread across multiple suppliers.Sam Deans was beyond patience and went above and beyond to manage every quest... Leggi di più

Valutata 5 stelle su 5

Just renewed for another 3 years with Pure Communication Group. Kieran was brilliant — took the time to find the best deal for my small business and made everything quick and easy. Great service from... Leggi di più

Valutata 5 stelle su 5

Sam deans made the whole process easy from start to finish with clear communication and competitive pricing. all our numbers ported without any disruption. Highly recommend great customer service

Valutata 5 stelle su 5

After a really bad experience with another mobile carrier, it was refreshing to find Pure Communications and Sam Deans. He fully understood where were were coming from and arranged to switch us back... Leggi di più

Dettagli dell'azienda

  1. Provider di servizi per le telecomunicazioni

Scritti dall'azienda

Pure Communication Group are a leading, independent UK B2B telecoms company. Let us review your business telecoms, free of charge!


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

202 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 28% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,6

Tutte le recensioni

(202)

86 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

A big thank you to Ben and his team

A big thank you to Ben and his team, what a great support network. From the first call three years ago to speaking to Ben today, they have never let me down, any issues are delt with straight away. No hanging on the phone waiting to speak to a human!! Direct contact and personal service is rare these days, Pure Communication Group have it just right.
Happy to recommend to others. Thank you

22 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Thanks Josh

Josh Perryman has been very helpful with my new phone contract. Happy with the service and after care I have received. Would highly recommend.

15 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

I received a call from a private mobile…

I received a call from a private mobile number with this business name, with the caller mentioning my name and business name, saying I was in contact a year ago. Well, I never have been as per my records, and I have requested this business not call me again.
I suspect someone from the business took a chance by searching other business names for a cold calling opportunity. That isn't smart and very deceitful. Wouldn't recommend them at all, this business should be flagged for deceitful cold calling activities. Can't believe the positive reviews on here!

4 settembre 2024
Non scritta su invito
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Risposta di Pure Communication Group

Hi Joel. Very sorry to hear of your experience regarding this.
We would like to remedy the situation the best we can. If you can kindly call us on 0204 5254756 and ask to speak to the company Director Fahad Ijaz, we would love to help.

Many Thanks
The PCG Team

Valutata 5 stelle su 5

I received a cold call from Tom Milham…

I received a cold call from Tom Milham and whilst it was unexpected it was a pleasure to speak with him. Very professional and handled the call very well. I typically wouldn't give a cold caller the time of day but glad I did with Tom - Well done Tom and keep up your great work!

3 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I dealt with Lee and it was a pleasure.

I spoke with two different companies in an effort to upgrade my iPhone. At Pure Communication I had 3 or 4 conversations with Lee and the contrast between his approach and the salesman at the other place was night and day. I'd go from one conversation that was a classic, pushy and over the top pressure sale to dealing with Lee, which was like chatting to a friend who had my best interests at heart. I appreciate Lee has a job to do and sales to make but he conducts himself with a class that you will rarely get to experience in sales these days. Regretfully I made a decision to go with a refurbished phone elsewhere (not with the pushy guy) in order to reduce my costs. I say regretfully because I would have really liked to have given Lee my business but unfortunately needs must. Thanks again Lee for all your efforts.

29 agosto 2024
Non scritta su invito
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Risposta di Pure Communication Group

Hi Iain! Thank you so much for your kind words and amazing review on Lee. He has been informed of your feedback and is delighted to know that even though he couldn't help you, the service was still of the highest standard. If you ever change your mind, please get in touch.

Many Thanks
The PCG Team

Valutata 5 stelle su 5

i spoke to taylor on the phone last…

i spoke to taylor on the phone last week after he called me up letting me know that my mobiles are due for a review, he was extremely helpful the whole way through and i appreciate the brilliant service! i would 100% recommend this company and there team to anyone who is looking for someone to review there phones. many thanks for all the help

27 luglio 2024
Non scritta su invito
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Risposta di Pure Communication Group

Hi Liv. Thank you so much for the positive feedback. Glad Taylor and the team could help.

Many Thanks
Fahad Ijaz

Valutata 5 stelle su 5

This company is smashing!!!!!

This company is smashing!!!!!

Taylor helped me find a new tariff just in the right time for my renew

100% recommend

29 luglio 2024
Non scritta su invito
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Risposta di Pure Communication Group

Hi Brooke! Thanks for the feedback. Glad Taylor could help.

Many Thanks
The PCG Team

Valutata 5 stelle su 5

Spoke one the phone with josh and found…

Spoke one the phone with josh and found that he was very helpful easy to speak with and found me exactly what I was after a brilliant member to your team

28 luglio 2024
Non scritta su invito
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Risposta di Pure Communication Group

Thanks Kaylee! Much appreciate the feedback.

Many thanks
The PCG Team

Valutata 5 stelle su 5

Highly recommend

Had a great experience with PCG.Taylor was very helpful throughout, answering all my many questions and finding a mobile deal to suit. I will definitely be recommending thank you .

24 luglio 2024
Non scritta su invito
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Risposta di Pure Communication Group

Thanks Helen! Glad Taylor made everything seamless for you.

Many Thanks
The PCG Team

Valutata 5 stelle su 5

Spoke with Josh from pure communication…

Spoke with Josh from pure communication and he was very helpful with what I was looking for and helped to make it a better and easier process

18 luglio 2024
Non scritta su invito
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Risposta di Pure Communication Group

Thank you! Will pass this on to Josh, im sure he will be pleased with the feedback.

Many thanks
The PCG Team

Valutata 5 stelle su 5

Amazing service with Pure

Amazing service with Pure.

I spoke with Taylor and Josh P regarding my business mobiles for my company, I thought I had a really good deal with my phones but Pure came in with a very competitive price and I took the deal!

The service was A* right from start to finish.

Can't thank the staff at pure enough, 100% recommend this company.

11 luglio 2024
Non scritta su invito
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Risposta di Pure Communication Group

Hi,

Thank you for your feedback Stephen! Glad Taylor and Josh P could help.

Kind Regards
The PCG Team

Valutata 2 stelle su 5

Cold calling a TPS number three times…

Cold calling a TPS number three times in immediate succesion.
If it's that urgent, why not leave a message?

24 luglio 2024
Non scritta su invito
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Risposta di Pure Communication Group

Hi there,

We apologise you were called, all of our data is sourced from Google Business. Please would you mind contacting our Sales Director, Ben directly who would like to personally apologise about this on 0204 5254756 or contact him directly via email: ben.carter@purecommunicationgroup.co.uk.

Kind regards
The PCG Team

Valutata 5 stelle su 5

Totally honest and professional approach

Totally brilliant, honest, and professional approach to sales and service. I reviewed my home/business broadband and mobile with Pure Communication. I was with Virgin for Broadband and TV. I was with EE for four business mobiles. Virgin broadband is supposedly fast in my area - but it's always faulty, and customer service is awful. For EE, we have a complication in one of the mobiles is often abroad and concerns over roaming changes. James, who I dealt with, thoroughly answered my questions and gave detailed answers and costings. I was utterly assured the service would be handled should I move. Ultimately, we didn't switch as EE resolved the roaming issue. I'm still leaving Virgin and would have done it with Pure Communication, but at present they can't resolve broadband with TV. Even when I explained not going to use Pure Communication it was so professionally handled. If I need to review my mobile in the future, I will call them. They are totally professional and stand out in how they act and behave with integrity. Real exception compared to how bad service is in major players.

13 maggio 2024
Non scritta su invito
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Risposta di Pure Communication Group

Hi Mark,

Thank you for your amazing feedback! We are glad we could help. If you need anything in the future, please call one of our team on 0204 5254756.

Thanks
The PCG Team

Valutata 5 stelle su 5

Trustworthy Company

Baymarine Services have been using Pure Communications since August 2023. I must say Ben set us up on a fantastic price plan for our Mobile needs, as we use mobile phones around the world so it is important we have good communication at the right price.
Our accounts Manager Ben have been fantastic and always available if we need anything thanks to all at Pure Communication's.

18 aprile 2024
Non scritta su invito
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Risposta di Pure Communication Group

Hi Mike,

Thank you for your great feedback. We will pass this onto Ben & his team!

If you need anything else, please do not hesitate to contact your account manager Ben on 0204 5254756.

Thanks
The PCG Team

Valutata 5 stelle su 5

Happy Business Customer!

Recently got onboard with pure, presales and aftersales service has so far been excellent. the price beat all other providers hands down and James has been helpful and friendly throughout!

14 marzo 2024
Non scritta su invito
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Risposta di Pure Communication Group

Hi Darren,

Thank you for taking the time to leave a review and great to have you on board. I will be sure to pass this feedback onto James & the team. If you need anything, please feel free to reach out.

Thanks
The PCG Team

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