Purdie Worldwide Removals & Storage Ltd Recensioni 

212
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

The office staff were most helpful, making the move as worry free as possible. The removal team arrived at stated time and immediately got the move underway. They were excellent in every way; ensur... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were delighted with the excellent service that we received from Purdie Removals. Moving house can be so stressful, but everyone we met from the company made the whole process as painless as possibl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The guys were extremely friendly and efficient, they had emptied my house in no time at all and made sure I had everything where I wanted it to be at the other end.

L'azienda ha risposto

Valutata 5 stelle su 5

Initial communication from firm was very good. Slight confusion over address but that may have been my fault. Two old guys showed up (roughly same age as myself). Had a good look at what was go... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Impresa di traslochi

Scritti dall'azienda

Purdie Worldwide (formerly Matt Purdie and Sons) are central Scotland's largest independent Removal and Storage Company. Offering Removal and Storage facilities to Domestic and Commercial customers throughout Glasgow, Edinburgh, Central Scotland, Nationwide and Worldwide. If our name sounds familiar it is probably because since 1960 we have been moving homes and businesses both large and small from one end of the UK to the other all with the quality of care, service and skill you would expect from a family run company. Your move is as important to us as it is to you which is why you can trust us to move your belongings from A to B without fuss knowing that your most precious possessions are in the care of experts. Contact us now to arrange a free no obligation quote, or why not download our new moving app? Download it for free from App or Play Store today!


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

212 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(212)

73 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

A brilliant family removal company

From start to finish absolutely brilliant. From popping into the office to arrange a visit for estimate, the home visit, the advice the information to packing and the day of moving all thoroughly professional and friendly. Couldn’t ask for better. This was the third time of using Purdies and I’ll recommend to anyone looking for a great service.

24 luglio 2024
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Risposta di Purdie Worldwide Removals & Storage Ltd

Third time! We'll need to start a discount scheme for returning customers now! Thanks for the review Marion, we really to appreciate it and wish you all the best in the your new home.

Valutata 5 stelle su 5

Brilliant company, recommend to all!!!

Stuart and team were fantastic!
Very professional, helpful and did all they could to make the house move easy.
After 38 years in the family home and mum leaving without dad at her side it was an emotional time, Stuart and his team were very understanding and went out of their way to help and make the move as straightforward and stress free as possible.
They kept in touch with us all day and we're great putting all the furniture in the right rooms in the new house, making it easier for us to start unpacking.
We can't thank you all enough for helping make an emotional day stressfree and bringing some laughs into it also.

26 luglio 2024
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Risposta di Purdie Worldwide Removals & Storage Ltd

We couldn't have asked for a better review! Thank you so much Lisa, I'll be sure to pass on your thanks to Stu and the team and we wish you all the best in your new home!

Valutata 5 stelle su 5

Impressed

Stuart, Darren and PJ great.
Professional, efficient, friendly, helpful and funny. Would recommend.

10 luglio 2024
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Risposta di Purdie Worldwide Removals & Storage Ltd

Thanks for the review Naomi. Will pass on your thanks to the team!

Valutata 5 stelle su 5

Highly recommended and for good reason…

A neighbour recommended Purdie Removals to us and we’re glad she did. The guys did a tremendous job. Everything went smoothly and professionally. We also had roses and shrubs transported and they arrived as good as they left their last home. We would highly recommend Purdie.

6 maggio 2024
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Risposta di Purdie Worldwide Removals & Storage Ltd

Thank you for your kind words! We're glad we could live up to your expectations, and don't hesitate to give us a call in the future!

Valutata 5 stelle su 5

Purdie have professional and experienced staff

Purdie have professional and experienced staff,moving.home is a stressful time, however Purdie made our move that bit easier, we had a riser/recliner chair that had broken down due to this it could not be moved. Purdie agreed to come back and pick up the chair after it was fixed

8 aprile 2024
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Risposta di Purdie Worldwide Removals & Storage Ltd

Thank you so much for your kind words and for taking the time to share your experience with Purdie Worldwide Removals and Storage. We are delighted to hear that our professional and experienced staff were able to make your move a bit easier during what can often be a stressful time.

Your positive feedback is greatly appreciated and serves as a wonderful reminder of why we do what we do.

Valutata 5 stelle su 5

The Best Home Move Company I’ve Ever Used

I used Purdies services the last time I moved house 10 years ago) and came straight back to them again this time without even considering anyone else. This is because they are very friendly, take care of the old and new house and don’t damage a single thing. They were very careful to look after my stuff when moving it and didn’t even scuff a tiny part of any wall, paintwork or door.

Overall, they provide a highly professional and well-organised service. They turned up when they promised and charged a reasonable price. Thank you very much again.

2 aprile 2024
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Risposta di Purdie Worldwide Removals & Storage Ltd

Thanks for sharing your experience Donald. We're very proud of the work we do and glad we're keeping up with expectations!

Valutata 5 stelle su 5

Great service from Purdie Worldwide

Great service from the lads at Purdie. My parents had used the company in the past, however after getting three quotes, we decided they offered the best package, including late key insurance. We were moving a fairly large amount of furniture and stuff to a larger house we bought. The service was first class , with an attitude of care towards the items moved. The staff were prompt, professional and good banter too! Highly recommended

8 marzo 2024
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Risposta di Purdie Worldwide Removals & Storage Ltd

Thank you for the glowing review Joe! We firmly believe that a smile can be just as essential as sturdy boxes. Here's to smoother moves and brighter days ahead in your new home! 📦✨"

Valutata 5 stelle su 5

Professionals

Professional, polite gents. All went well.

8 gennaio 2024
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Risposta di Purdie Worldwide Removals & Storage Ltd

Thanks Larry, glad we could provide a professional and polite service!

Valutata 5 stelle su 5

From initial contact enquiry by phone…

From initial contact enquiry by phone to the personal home visit to assess and provide a quotation for my removal was speedy and competitive. On moving day the operatives took care with my belongings loading and moving to my new property. Purdies offer a competitive and very professional service

28 novembre 2023
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Risposta di Purdie Worldwide Removals & Storage Ltd

Thanks for the review Bill, it was our pleasure!

Valutata 5 stelle su 5

Amazing caring company

Amazing caring company, can't thank the guys enough for my move.

14 dicembre 2023
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Risposta di Purdie Worldwide Removals & Storage Ltd

Thanks for the kind words Susan. I'll be sure to pass your thanks onto the crew!

Valutata 5 stelle su 5

Fabulous experience.

Gemma from Purdie Worldwide was excellent and did their utmost to ensure that my hand was held throughout the entire process. Not only did Gemma keep in contact throughout the removal and delivery, but they made sure that I did not feel that I was bothering them with silly questions. I was not able to be there to pack up my own things, but I know from my parents that the team who arrived to pack up my house did a great job. They were swift and professional!

5 dicembre 2023
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Risposta di Purdie Worldwide Removals & Storage Ltd

It's reviews like this that make us very proud! Thank you for the kind words and I'll be sure to pass them onto Gemma. Thank you again for choosing Purdie Worldwide.

Valutata 5 stelle su 5

Stress Free Move

From the initial contact to the move itself Purdie staff made it easy to get though the whole process, they showed great professionalism and humour particularly one the day of the move, this enabled everything to go smoothly without delays.

18 ottobre 2023
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Risposta di Purdie Worldwide Removals & Storage Ltd

Thanks for the kind words Alistair! Glad to hear we lived up to expectations and delivered a stress-free move for you!

Valutata 5 stelle su 5

2 very helpful and efficient employees of Purdies

Arrived at stated time both removal men were very polite and friendly and very efficient in the way of undertaking the removal of furniture and boxes and depositing at new property. I would have no hesitation in highly recommending both of these employees of purdies.

27 ottobre 2023
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Risposta di Purdie Worldwide Removals & Storage Ltd

Thanks for the review Ray, I'll be sure to pass on your thanks to the crew!

Valutata 5 stelle su 5

Excellent service

Excellent service, polite and friendly team. Kept me informed of timescales and delivered with care. Highly recommend.

25 ottobre 2023
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Risposta di Purdie Worldwide Removals & Storage Ltd

Thanks for the lovely review Shirley, it was a pleasure to move you!

Valutata 5 stelle su 5

Excellent team.

Excellent team.
From quote process, pricing organisation through to the actual move day. Patient, careful, positive and helpful!
Highly recommended.

6 ottobre 2023
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Risposta di Purdie Worldwide Removals & Storage Ltd

Thank you so much for your kind words and for choosing our removal company! We're thrilled to hear that you had a positive experience from the quote process to the actual move day. Your recommendation means a lot to us, and we look forward to helping you or anyone you know with their future moving needs.

Valutata 5 stelle su 5

Repeat customers

We've used Purdie for every move since 2006 and have never been disappointed. From the original contact to quote the job to the move itself, everything was friendly, professional and efficient. The best possible price was given, the guys on the moving days were great, everything ran smoothly and all our possessions finished up where they should be and in the same condition as when they left the old property. Yes, we could do it cheaper doing it ourselves or with another company, but we've come to trust Purdie; it's hard to put a price on that peace of mind at one of the most stressful times in life. Absolutely would not hesitate to recommend them.

8 settembre 2023
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Risposta di Purdie Worldwide Removals & Storage Ltd

Thank you once again for choosing Purdie Worldwide. We're pleased to hear our standards haven't dropped, and we will continue to make moving as stress-free as possible!

Valutata 1 stelle su 5

Lacking in common sense and customer service

Due to issues outwith our control, we had to cancel our move booked with Purdies. Our email was sent 4 hours after the cutoff more than 10 working days as we found out late in the day there was an issue. No flexibility and no common sense applied when it has had absolutely no impact on them being able to re-book that slot with another customer. Charging us a full 30% to cancel. Nice way to make money for nothing.

Following your reply:
My point is your t&cs state no more than 30% will be applied. I understand applying 30% on day 5 makes sense as I can imagine that is harder to fill the slot but to apply the full 30% when I notified you on working day 11 is ridiculous.

13 ottobre 2023
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Risposta di Purdie Worldwide Removals & Storage Ltd

Thank you for sharing your feedback about your recent experience with us Steven. We genuinely appreciate your input as it helps us improve our services. I'd like to address your concerns and provide some insights into our policies and procedures.

First and foremost, we understand that unforeseen circumstances can arise, and we always aim to be as accommodating as possible within the framework of our business operations. Our scheduling and logistics are carefully planned to ensure that we meet the needs of all our customers. Unfortunately, sometimes changes that occur close to the scheduled service date can be challenging to accommodate, as our schedules are often fully booked.

Regarding the 10-working day cancellation policy, this window is in place to help us effectively manage our operations and offer reliable services to all our customers. We do acknowledge that in your particular situation, the issue was identified late in the day, making it challenging to meet the cutoff time. While we aim to be as flexible as possible, there are instances where we have to adhere to our policies to ensure fair treatment for all our customers.

We apologize if the situation seemed inflexible, and we understand your frustration. Please keep in mind that our 30% cancellation fee is designed to cover some of the administrative and logistical costs associated with rescheduling or rebooking a service slot, which is not always as straightforward as it may seem. We do not intend to make money for nothing; it's simply a measure to help us manage the costs incurred due to last-minute changes.

We genuinely value your business, and we're sorry for any inconvenience you experienced. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team, and we will do our best to assist you.

Thank you for choosing Purdies, and we hope to have the opportunity to serve you in the future under more favorable circumstances.

Valutata 5 stelle su 5

First class service once again

First class service once again. We have now used the Purdie team for a 2nd house move and as always they were fantastic. It makes the moving process so much smoother and a lot less stressful. I highly recommend the team if you are looking to move house. Worth every penny in our eyes!

15 settembre 2023
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Risposta di Purdie Worldwide Removals & Storage Ltd

Thanks for the review! It was a pleasure to move you, and we look forward to move number 3....hopefully in a few years!

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