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Valutata 4 stelle su 5

I can't say for definite if the supplements work or not, as I am giving my dog these, as a preventative measure not because he has been diagnosed with arthritis. I will say though, that each tub of... Leggi di più

Valutata 5 stelle su 5

Our 14 yr old Cocker Spaniel has been struggling with loosing his vision to cataracts. I have been giving him the Pupps calming treats alongside the lowest dose of prescription meds & using calming s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've been all over the place for more than a year, trying to sort out my dog's constant itching, seeing multiple vets and paying for medication but getting nowhere.  Then, my vet suggested Pupps s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good value for the calming supplements, and high potency! She *loves* the taste of them (she is very fussy and would not eat another brands equivalent). We are trying them for fearful, reactive beha... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio per animali
  2. Negozio di animali

Informazioni su Pupps

Scritti dall'azienda

About Pupps

Pupps is a UK-based brand dedicated to improving the health and wellbeing of dogs through natural, effective solutions. Born from a simple idea — to make high-quality, accessible pet health products — we craft functional treats that support everyday canine needs and long-term vitality.

What we offer

  • Calming Treats – ideal for dogs who struggle with stress, separation anxiety, or loud noises such as fireworks. Designed to promote relaxation and balanced behaviour naturally.
  • Hip & Joint Support – helps maintain mobility, flexibility, and strength in active dogs or older pets prone to joint stiffness and discomfort.
  • Itch Relief Treats – formulated to soothe dry, irritated skin and support dogs with seasonal sensitivities or allergies, promoting a healthier coat and overall comfort.
  • Multivitamin Treats – an all-round daily boost supporting energy, immunity, and vitality, ensuring your dog feels their best every day.
  • Pre & Probiotic Treats – developed to improve gut health, aid digestion, and support immune balance for happier, healthier tummies.
  • Skin & Coat Treats – made to enhance shine, softness, and skin condition, leaving your dog’s coat visibly healthier and more radiant.

Every Pupps product is made with carefully selected, natural ingredients and contains no harmful additives. We’re driven by the special bond between pets and their families — focusing on practical, safe solutions that genuinely help, one wagging tail at a time.

Our promise
We aim to make your experience simple and positive: a straightforward 60-day money-back guarantee if you don’t see results with consistent use. Your dog’s wellbeing always comes first.

Shop & connect
Explore the full range here: pupps.com.
Follow us on Instagram, TikTok and Facebook: @puppsuk.

Join the Pupps community — where we prioritise your pet’s health, happiness and everyday confidence.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

220 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Unfulfilled order

Ordered 13th Aug. Asked for this review on 29th Aug. Have not received product despite messaging Company! Royal Mail still waiting for parcel.

13 agosto 2025
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Risposta di Pupps

Hi Jean,

We’re really sorry about this. We’ve already been in touch with you directly to explain in full, but I want to leave clarity here too for anyone reading.

Your order unfortunately fell into a batch of parcels Royal Mail failed to deliver on 13–14 August. The most difficult part of this issue has been that we’ve had no visibility on which individual parcels were affected until customers reached out to us, which we know is incredibly frustrating.

To put this right, we’ve now processed a full refund, sent a replacement tub straight away, and added £10 store credit to your account as an apology.

We can only apologise again for the disruption this has caused, and we’re grateful for your patience and understanding as we’ve worked through the fallout of Royal Mail’s failed deliveries.

Valutata 5 stelle su 5

My cocker spaniel loves her calming…

My cocker spaniel loves her calming treats and does the trick!

29 agosto 2025
Non scritta su invito
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Risposta di Pupps

Hi Raksha,

That’s lovely to hear — we’re so pleased your cocker spaniel is enjoying the calming treats and that they’re working well for her. Thanks so much for sharing your feedback! 🐾

Valutata 1 stelle su 5

Signed up to a subscription and didn’t…

Signed up to a subscription and didn’t receive the product! Tried contacting via live chat and an email form and had no reply.

12 agosto 2025
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Risposta di Pupps

Hi Sarah,

We’re really sorry about this. We’ve been in touch with you directly via email to explain in full, as we hadn’t received any messages from you our end before your review.

Your subscription order unfortunately fell into a large batch of parcels Royal Mail failed to deliver on a particular day in August. The most difficult part of this issue is that we’ve had no visibility on which individual parcels were affected until customers reached out to us. We completely understand how inconvenient this has been.

We’ve now processed a full refund, sent a replacement tub, and added credit to your account as an apology.

We can only apologise again for the frustration this has caused, and we’re grateful for your patience while we’ve worked through the fallout of Royal Mail’s failed deliveries.

Valutata 4 stelle su 5

My dog loves them

My dog loves them and seen improvement with his coat.

28 agosto 2025
Non scritta su invito
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Risposta di Pupps

We’re so pleased to hear your dog is enjoying them, Sophie! It’s brilliant that you’ve already noticed an improvement with their coat – thank you for sharing your experience. 🐾✨

Valutata 5 stelle su 5

Great product

Great product - my husky loves them

27 agosto 2025
Non scritta su invito
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Risposta di Pupps

Thanks for the lovely feedback, James! We’re glad to hear your husky is loving them – we hope they continue to make a real difference. 🐶💜

Valutata 5 stelle su 5

Great products

Great products. Our rescue dog came with anxiety and itchy skin and month or so on Pupps itchy skin and calming treats has sorted it completely.

26 agosto 2025
Non scritta su invito
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Risposta di Pupps

Thank you so much for sharing this — and for giving your rescue a chance with Pupps. We’re delighted to hear that, after about a month, the Calming and Itch Relief treats have made such a difference. If you ever want help with feeding guidance or what to try next, just drop us a line at customersupport@pupps.com. Give your pup a cuddle from us!

Valutata 5 stelle su 5

Dog loves them

Dog loves them. Good subscription service

22 agosto 2025
Non scritta su invito
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Risposta di Pupps

Thank you so much, Heather! We’re so pleased your dog loves them and that the subscription makes life easier for you. 🐾

Valutata 5 stelle su 5

Great supplements!

Very helpful, good products and my dog loves their daily supplements!

22 agosto 2025
Non scritta su invito
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Risposta di Pupps

Thanks Jessica! Really glad to hear your dog enjoys their daily supplements and that you’ve found them helpful. 💜

Valutata 5 stelle su 5

My fussy dog loves them 💜

Our dog can be fussy about chews but he loves these ones, and they definitely help in having a calmer morning before a walk 🐾

21 agosto 2025
Non scritta su invito
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Risposta di Pupps

That’s brilliant to hear! We know how fussy some pups can be, so it’s lovely your dog enjoys them – and even better that they’re helping to keep mornings calmer. 😊

Valutata 5 stelle su 5

What a difference

These calming treats have made a notable difference to my dog. Stick with them as I noticed the change measurably between weeks 6&8. I bought on subscribe and save for three months and made a good saving doing so. They arrive when they say they will and are well packaged. I would definitely recommend these. Although there are cheaper products on the market, these actually work!

21 agosto 2025
Non scritta su invito
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Risposta di Pupps

Thank you for such a thoughtful review, Kirsty. We’re delighted you’ve noticed a real difference – especially over those 6–8 weeks. It’s great that the subscription and packaging work well for you too. Your recommendation means a lot! 🙏

Valutata 5 stelle su 5

Arrived quickly

I have high hopes for this product. I guess i need to review again in a month to knownif it has worked

19 agosto 2025
Non scritta su invito
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Risposta di Pupps

Hi Wendy,
Thank you for your order and kind words about the speedy delivery. You’re absolutely right — the best results often show after consistent use over a few weeks, so we’d love to hear your thoughts again once your dog has had more time with them. Fingers crossed they make a real difference!

Valutata 5 stelle su 5

Tasty

Very easy to purchase. They dont smell bad like some others and our dog enjoys getting them as a bedtime treat.

14 agosto 2025
Non scritta su invito
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Risposta di Pupps

Hi Joanne,
We’re so pleased to hear your dog is enjoying the treats — especially as part of a bedtime routine! It’s great to know you’ve found them easy to buy and that the smell isn’t off-putting like some others. Thank you for sharing your experience.

Valutata 5 stelle su 5

Excellent service

Excellent service, item works brilliantly! Very impressed

8 agosto 2025
Non scritta su invito
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Risposta di Pupps

Thank you so much for the lovely feedback! We’re thrilled to hear everything’s working brilliantly for you – it really means a lot.

Valutata 5 stelle su 5

My dachshund Ivy has not long had…

My dachshund Ivy has not long had surgery & i got some calming treats to help. Delivery was quick and she absolutely loves them. Love the little love heart shapes too!

9 agosto 2025
Non scritta su invito
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Risposta di Pupps

Hi Aaliyah,
We’re so pleased Ivy is enjoying her calming treats – especially after her surgery. Wishing her a smooth recovery and lots more heart-shaped snacks!

Valutata 5 stelle su 5

Amazing service and products

Amazing service and products, Murphy loves his treats and the calming treats have worked brilliantly on anxiety.

14 luglio 2025
Non scritta su invito
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Risposta di Pupps

Hi Helen,
Thank you so much for your lovely feedback! We’re delighted to hear Murphy is enjoying his treats and that the calming treats have been helping with his anxiety. We really appreciate you taking the time to share your experience.

Valutata 4 stelle su 5

Great service provided

Bought the calming treats for our nervous rescue. Unfortunately they didn’t have the desired effect and we decided not to purchase anymore. The customer service we received regarding the refund was extremely good. A great company with good morals. Would be happy to purchase from here again with the experience we had with their service, just unfortunate the treats didn’t help our pup.

29 aprile 2025
Non scritta su invito
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Risposta di Pupps

Hi Abbie,
Thank you for your honest feedback and kind words about our service. We’re really sorry the calming treats didn’t work as hoped for your rescue pup, but we’re pleased we could help quickly with your refund. We’d love the chance to help again in the future if you ever want to try something else for your dog.

Valutata 5 stelle su 5

Service is great order arrived very…

Service is great order arrived very quickly and my puppy loves it

1 maggio 2025
Non scritta su invito
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Risposta di Pupps

Hi Aldons,
Thanks so much for your review! We’re really pleased your order arrived quickly and that your puppy is loving the treats. That’s what we love to hear!

Valutata 4 stelle su 5

Good company to deal with

Good company to deal with, quick delivery and my dog enjoys the treats.

11 luglio 2025
Non scritta su invito
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Risposta di Pupps

Hi Dawn,
Thank you for your kind review. We’re glad to hear delivery was quick and that your dog is enjoying the treats. We really appreciate your support!

Valutata 5 stelle su 5

Review

Treats have helped my oldest dog calm down

30 giugno 2025
Non scritta su invito
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Risposta di Pupps

Hi Jade,
Thank you so much for sharing this – we’re really glad to hear the treats have helped your oldest dog feel more settled. It means a lot to us that they’re making a difference. Give them a big cuddle from us!

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