puppies.co.uk Recensioni 

390
TrustScore 4.5 su 5

4,5

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Valutata 2 stelle su 5

Just wanted to share my experience with you as feedback We went though the whole process which is not even financial but also emotionally heavy. And the breeder finally decided that she wanted t... Leggi di più

Valutata 5 stelle su 5

Through puppies.co.uk I have found a fantastic breeder of cavalier king Charles spaniel puppies,i will be getting my puppy 19th March Teddy will be joining my other two cavaliers king Charles spaniels... Leggi di più

Valutata 5 stelle su 5

service. The website is easy to use, with a great selection of puppies and breeders, and the search filters made it simple to narrow down our options. We also found the information and guidance p... Leggi di più

Valutata 5 stelle su 5

Really surprised how nice and friendly they were. Asked regards puppy enquires and if any help was needed, luckily explained breeder was magic, Kc registered health checks, 5weeks free insurance and m... Leggi di più

Dettagli dell'azienda

  1. Piattaforma di commercio online

Scritti dall'azienda

Puppies is the UKs most ethical place to buy and sell dogs as well as the number one source of information for dog lovers everywhere. We vet every puppy ad


Informazioni di contatto

  • Saint Mary's Road 112, LE16 7DX, Market Harborough, Regno Unito

  • puppies.co.uk

4,5

Eccellente

TrustScore 4.5 su 5

390 recensioni

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4,5

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(390)

113 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Having just Put my Boy up for Stud

Having just Put my Boy up for Stud, and getting a email confirmation to advise it was approved and live, I had a question to ask for future and the response in return was super quick, super easy and helpful thank to the team would highly recommend 5 star

14 marzo 2025
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Risposta di puppies.co.uk

Hi Theresa

Thanks for your feedback.

Jack

Valutata 1 stelle su 5

SCAMMED!!!!!!

SCAMMED!!!!!!! If using this website make sure to follow the websites policy by using Trustap that has been put in place!!

My wife used this to purchase a puppy to surprise my kids such a upsetting thing to happen to you when you have such high hopes and excitement to get scammed and no pup, horrible avoid at all costs don’t get sucked in to a seller asking to send over money directly, be vigilant and carful, as they may be very convincing by sending pictures, make sure it’s legit and have good contact with the seller. Ask to visit the pup before making any deposits if possible, if it sounds too good to be true then it is!!!

20 luglio 2024
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Risposta di puppies.co.uk

UPDATE:
If you want to learn more about the safe way to purchase your new puppy, read our blog here: https://puppies.co.uk/puppy-advice/how-to-buy-a-puppy

This includes our terms of service where you must only send deposits via Trustap, and you must only do this after seeing the puppy with their mother at the breeders premises.

ORIGINAL REPLY:
Hi Kevin,

Thanks for the message.

Not to worry, this is exactly why we have the deposit safety scheme with Trustap.

We do many checks on our breeders which other websites do not and help more than 100,000 puppies find new homes each year.

Despite a very strong track record, we decided to invest very expensively into the Trustap safety deposit scheme to add a final layer of safety to our website which allows you to place a deposit into a safe account, and we protect it for you, as you will have seen all across our website the warning signs and in our blogs on how to buy a puppy, you are to only place deposits on puppies after you have seen them, and you are to do it via Trustap.

Therefore, I would be delighted to help you retrieve this deposit, if you just pass me your deposit reference number - I can look into it straight away. You can find that on your deposits page on your account.

Valutata 1 stelle su 5

Zero response & complete waste of time

I tried to place an ad to rehome 2 beautiful dogs that need to stay together. 3 days later my advert was still pending so I contacted them via the contact us option early this morning. After zero reply I checked the status of my advert to see if its gone live & its now disappeared? I contacted them again this time via email & again zero response? I've kept dogs & many other pets for over 50 years. I am an extremely knowledgeable & responsible dog owner & yet this site couldn't even contact me before removing my ad to tell me if there's anything wrong with it & again they can't even reply to tell me why it's not gone live & now suddenly disappeared with no explanation. When I think of all the irresponsible sellers & scams I see everywhere these days its hard to believe a responsible genuine pet owner is unable to place a genuine ad to rehome 2 small family dogs. The fact nobody has once contacted me I think is just rude & appalling to be honest. I don't think I will waste my time ever bothering with this site again after zero response. Don't know who this Jack person is but he hasn't responded once or given me any explanation. I've just wasted over 3 days waiting & checking for my advert to go live. What a useless waste of time this site is...UPDATE..I've since managed to get in touch with this Jack who says he runs this site on his own. It seems this site only caters for greedy breeders selling overpriced pups purely for profit but don't cater for genuine knowledgeable experienced not for profit pet owners needing to rehome their healthy pet through no fault of their own. Shame really since there's so many people needing to rehome pets & equally many wanting to give a loving home to one but don't always want a puppy. Sadly this isn't a site I wish to be on anyway knowing this so have since deleted my account.UPDATE AGAIN. JUST GOT A DELAYED RESPONSE WEEKS LATER FROM JACK ON HERE BUT NOT DIRECTLY TO ME. This response is not an honest one now is it Jack. You asked me only if I was the original breeder of which I replied no bit they are mum & daughter. I could have certainly verified with all documentation that I was the owner & the genuine very sensitive reason for needing to rehome them but I was never asked this whatsoever. I do however remember you asked me not to leave you a negative review knowing full well that I already had which is probably the only reason you finally replied. This is what my email read in your exact words after I left a review..Quote "Your ad was rejected due to being an adult pet. Unfortunately if they are adult dogs which you did not breed yourself that is not something we accept" you then suggested a rehoming charity then said quote" I hope I don't see you pop up on my trust pilot reviews"(which I had already) there was no questions nor was I ever asked to verify anything whatsoever so your comments on here are completely untrue. I still have your email & would be happy to verify this with trustpilot.
The fact you take so long to respond.. weeks?months? to even respond says a lot about you & indeed you only do that when a review has been posted on here then even lied to make me look bad or pretty dodgy & yourself look good. Quite unprofessional in my opinion & extremely
dishonest & insulting. You did not know the genuine need for rehoming because you never replied then never once asked at all so you just completely lied on here. I posted in May, you respond in July?I'm very pleased to say though they both successfully got rehomed together & went to a lovely home via a very reputable accepting site & we've kept in touch & both settling in extremely well so you probably did me a favour by not responding. Good communication & honesty is a priority to me as far as any animal is concerned & my personal experience with you showed me neither. Jack, you certainly did not ask me anything other than if I was the breeder but that's ok because all ended well for these beautiful top pedigree little girls. They were mum & daughter & I posted them as mum & daughter. Their owner/breeder (my relative)had recently died & I had all the documentation you could need had you indeed ever asked me so not quite what happened is it Jack? Perhaps if you responded quicker & not weeks months later your version of events might be more accurate. You made it quite clear in your email you are in fact a breeders website only which perhaps you should make clear on your website. I just think it's such a shame your site can't help more genuine people & dogs given how many beautiful dogs currently need rehoming since lockdown & the cost of living has dramatically changed so many peoples circumstances through no fault of their own. Very sad really. Bye Jack.

18 maggio 2023
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Risposta di puppies.co.uk

Hello Chez,

As we discussed over email, our website does not accept rehome listings unless from rescue centres or the original breeder.

This is site policy and helps keep us the safest site on the internet for responsible breeders.

The pet world is rife with crime and poor behaviour so this is our policy to keep our breeders and buyers safe. If people are unable to verify why and how they happen to be selling adult dogs, and the history, our website is not a place for them, and they are free to use our competitors.

I requested that you provide proof to your claims or asked if you were the original breeder and you were unable to comply, so were, unfortunately, informed your post would not be accepted on the website.

Best, Jack

Valutata 2 stelle su 5

I have had a lot of views but only 3 or…

I have had a lot of views but only 3 or 4 calls

30 marzo 2023
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Risposta di puppies.co.uk

Hello,

Thanks for your feedback.

I can see your Dachshund listing only got 3* rating on our site.

So you are aware, 5* rated litters will get 5-10X more views and because of the 5* rating buyers are more likely to want to click 'message' or 'phone call' as it is a sign of trust.

To achieve 5* ratings you must at the very minimum be health testing the parents of your litter in line with the kennel club standards for your breed, and that is how we keep our website for the most responsible breeders.

For Dachshund you would need to complete:

PRA

As you didn't complete this tests we cannot award more than 3*s.

Please consider the responsible method when breeding next time, we would be happy to give you any advice if you email info@puppies.co.uk.

Valutata 2 stelle su 5

Very little response

Very little response. No sales.

29 marzo 2023
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Risposta di puppies.co.uk

Hello,

Thanks for your feedback.

I can see your Bullmastiff listing only got 3* rating on our site.

So you are aware, 5* rated litters will get 5-10X more views and because of the 5* rating buyers are more likely to want to click 'message' or 'phone call' as it is a sign of trust.

To achieve 5* ratings you must at the very minimum be health testing the parents of your litter in line with the kennel club standards for your breed, and that is how we keep our website for the most responsible breeders.

For Bullmastiff you would need to complete:

Hip dysplasia
Elbow dysplasia

As you didn't complete this tests we cannot award more than 3*s.

Please consider the responsible method when breeding next time, we would be happy to give you any advice if you email info@puppies.co.uk.

Valutata 5 stelle su 5

Great site & even better customer service

Great customer service, thank you! The requirements of the site feels like they really care about the welfare of animals being advertised.

10 aprile 2023
Non scritta su invito
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Risposta di puppies.co.uk

Thank you ever so much Kirsty. It is my pleasure to serve and promote the most responsible breeding practices, like you demonstrate.

All the best, Jack

Valutata 4 stelle su 5
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Risposta di puppies.co.uk

Thank you ever so much Sally. It is my pleasure to serve and promote the most responsible breeding practices, like you demonstrate.

All the best, Jack

Valutata 5 stelle su 5

excellent prompt reliable service

excellent prompt reliable service
a great site

30 marzo 2023
Non scritta su invito
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Risposta di puppies.co.uk

Hi Tessa, I really appreciate your custom with puppies.co.uk you have been a trusted partner for a long time now and show exactly how to breed responsibly and sell your litters through our website.

Thank you ever so much Tessa. It is my pleasure to serve and promote the most responsible breeding practices, like you demonstrate.

All the best, Jack

Valutata 5 stelle su 5

Excellent job Maggie the Havanese…

Excellent job Maggie the Havanese breeder and very useful information on the website too.
Thanks to both.

16 marzo 2023
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Risposta di puppies.co.uk

Thanks Arash, We serve only the best and most responsible breeders, so I am glad you met Maggie!

Valutata 5 stelle su 5

How thorough and detailed puppies.co.uk…

How thorough and detailed puppies.co.uk go through your advert before they publish it. Well done. Gives you peace of mind that you are buying genuine puppies...👌

29 marzo 2023
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Risposta di puppies.co.uk

Thank you ever so much. It is my pleasure to serve and promote the most responsible breeding practices, like you demonstrate.

All the best, Jack

Valutata 5 stelle su 5

First time using this site

First time using this site, had a question & Jack who replied & has supported me throughout couldn't have been more helpful.
They give breeders star rating in relation to health testing & reputable, ethical breeding which I am sure anyone looking for a puppy will find helpful.

All in all have found puppies.co.uk a very reliable & in my view a safe way to advertise puppies, having someone like Jack at hand who obviously cares is invaluable unlike some other sites!!

Whilst I don't advertise often I wouldn't hesitate in using puppies.co.uk again, easy site to use & to upload photo's.

30 novembre 2022
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Risposta di puppies.co.uk

Thank you ever so much Keri. It is my pleasure to serve and promote the most responsible breeding practices, like you demonstrate.

All the best, Jack

Valutata 1 stelle su 5

No sales

No sales. Very disappointed

23 gennaio 2023
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Risposta di puppies.co.uk

Hello Anna,

I can see you had a few buyer messages so it's a shame they didn't lead to sales.

I can see your Bull Terrier listing only got 3* rating on our site.

So you are aware, 5* rated litters will get 5-10X more views. To achieve 5* ratings you must at the very minimum be health testing the parents of your litter in line with the kennel club standards for your breed, and that is how we keep our website for the most responsible breeders.

For Bull Terriers you would need to complete:

BAER testing for deafness
Breed club - heart testing
Breed club - kidney testing
Check inbreeding calculators

As you didn't complete this tests we cannot award more than 3*s.

Please consider the responsible method when breeding next time, we would be happy to give you any advice if you email info@puppies.co.uk.

Jack

Valutata 1 stelle su 5

Puppies.co.uk. Meaningless star ratings!

Puppies.co.uk. Introduced me to a breeder from hell. But this site gave the breeder (Julie Westlake of Urmston Manchester) a 5 Star rating

13 gennaio 2023
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Risposta di puppies.co.uk

Hi Stewart,

Please can you email info@puppies.co.uk to provide more information.

We undertook some extensive vetting of Julie so it would be good to hear your experience

Jack

Valutata 1 stelle su 5

We got scanners on this site & lost…

We got scanners on this site & lost money

1 gennaio 2023
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Risposta di puppies.co.uk

Hello Susan,

Given the puppies.co.uk deposit scheme, all of your money will be protected given this unfortunate circumstance.

Please email info@puppies.co.uk with your deposit reference number and we can start the complaints procedure.

Jack

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