I received prompt service on a return that I requested. It was easy to get responses from customer service for the products I received. They were in good condition, but I didn't realize they were larg... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I reached out to Public Good with a question on a Sunday. Not expecting any response for a few days, I was happily surprised when a response came in a few hrs. Margot answered rapidly & clearly. Sh... Leggi di più
I had a problem with a product I ordered less than 6 months ago. It was resolved in a very timely and professional manner and to my complete satisfaction. I try to be pretty selective with my purchas... Leggi di più
Absolutely HORRENDOUS "customer service". They are horrific. Please do not purchase anything from here. If you do not receive your order they will gaslight you and refuse to help you. This is one of t... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Making healthy, affordable, premium products with no middlemen or retail markup.
Informazioni di contatto
85 Delancey St, 10002, New York , Stati Uniti
- 877-414-4150
- service@publicgoods.com
- publicgoods.com
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Happy info.
Dhee has, on several occassions, assisted me with questions regarding products in a very timely, professional manner. I appreciate it!
They stood behind their product!
Really great experience
Really great experience. Definitely try them out
Reached out regarding a subscription…
Reached out regarding a subscription cancellation and refund. I got a response quickly and a refund.
She helped me out without hesitation
She helped me out without hesitation. First time I was ordering from them. Good customer service is #1 to me so I will stay with this company. Thank you!
I had a question about the membership…
I had a question about the membership fee, and I got a timely reply and issue was resolved quickly.
They were very kind and explained what…
They were very kind and explained what had happened to my order and offered to ship my back ordered item at no cost to me!
Great Products, Support Team and Worth It!
I really do enjoy Public Goods products, they are clean safe and well priced. The membership fee is more than manageable and have been a repeat customer for years. Recently I had to cancel as I have not been purchasing as much and thier customer support team was top notch, they were kind, understanding and helped me to cancel without issue and quickly. I would recommend this company to anyone.
Great company, great customer service
I've been with Public Goods since 2019. Public Goods has always had good products and good customer service. I have no complaints with them. Recently I lost access to my account and Margot did an amazing job at helping me recover my account.
quick response and my total satisfaction
quick response and my total satisfaction
Got immediately feedback and results.
Immediate response and fixed my issue :)
I wanted to end my subscription and it…
I wanted to end my subscription and it happened.
The representative confirmed what had…
The representative confirmed what had happened and informed me of the additional shipment.
Valuable customer service
I made a mistake in my order, ordering the wrong size of an item. They did not have to extend the courtesy of sending me the item that I intended to order, but they did. That earns a lot of respect when other vendors would rather not.
No rating
No rating. My comments to Public Goods has already been sent.
shampoo & conditioner
If you loved the original shampoo and conditioner you could be very disappointed in the newer, reformulated shampoo and conditioner. I am so disappointed.
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