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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Their customer service is surprisingly accommodating. So far I don't think it's a scam, unless I lose the account access in the future. But their customer support team reassured me that they can repla... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Gave me the wrong order. when I contacted them they told me that they got the right order and will send it rigth away. I never received it and they keep ignoring me !

L'azienda ha risposto

Valutata 5 stelle su 5

Goede service. snelle response. ook als lijkt dat het niet werkt. start de chat en je krijgt snel en adequaat antwoord of de juiste pincodes, etc. ook als het niet direct lukt, dan komen ze er de volg... Leggi di più

Valutata 5 stelle su 5

At first took a while to get my order. But I did and had some problems but the customer service sorted that out in a couple minutes, very accommodating

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di videogiochi

Scritti dall'azienda

Looking for the lowest prices on PlayStation 5 and Nintendo game accounts? You’ve come to the right place! At PSNAccounts, we’re dedicated to delivering top-quality gaming accounts at unbeatable prices, making it easier than ever to access your favorite titles.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

56 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 87% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Good services, wrong hours of operation

I do enjoy the customer services they provide. However I am never able to retrieve the codes when I order and their business hours are not as listed. I ordered 4 hours before listed end time of customer service and need to wait till next day to retrieve the code. The first time I ordered I received it flawlessly as intended in a few minutes. The third time I ordered I did it less than an hour after the first time (on different day) and I've been waiting to receive the code for hours now. Id give 5 stars if this was fixed or hours were true to what is listed.

27 settembre 2025
Non scritta su invito
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Risposta di PSNAccounts

Thanks for your feedback! We’re glad you enjoy our service. 🙏 Our live chat is available daily from 10:00 to 23:59 (CEST), though times may vary slightly. Happy gaming! 🎮

Best regards,
Team PSNAccounts

Valutata 1 stelle su 5

A real scam. Better not lose your Switch or reset it. Those games aren’t actually yours. Not at all!

If you reset or lose your console, you immediately lose all your games. What a scam. Well done, PSNAccounts — this is beyond ridiculous. Don’t trust the review below, it’s completely fake. Either way, it’s unavoidable: a console can always fail, so the scam is guaranteed.

20 settembre 2025
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Risposta di PSNAccounts

Thanks for the trust! Great to hear everything went smoothly—enjoy your games! 🎮

Kind regards,
Team PSNAccounts

Valutata 5 stelle su 5

Just buy and have patience, is worth it

The support to set up the account is just amazing! Thank you and I'll defo buy again!

15 settembre 2025
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Risposta di PSNAccounts

We’re so glad to hear you found our support amazing! 🙌 Thanks for trusting us and for your patience—it really means a lot. Can’t wait to have you back again!

Kind regards,
Team PSNAccounts

Valutata 2 stelle su 5

Seems a bit dodgy

I am almost 100% sure these are stolen accounts. I bought a Switch game and the account seems active; there is a lot of playtime on it and as soon as I added it to my switch I was logged out of it with no way to log back in. I can see the email and payment information they have attached to their account which is worrying? I have contacted their customer service (apparently a ‘live’ chat that is never live) - they say to wait 12 hours for a reply but it has been over 24 at this point with no answer. The game still works on my own account for now but I have a feeling I’ll get locked out and have no way to access it again.
Edit: Even after their ChatGPT generated reply, they are still lying as the account had playtime so it was not newly created - I could have downloaded their other games too if I wanted. And the ‘support’ is not live as I have been waiting over 60 hours for a reply.

13 settembre 2025
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Risposta di PSNAccounts

Hello,

The account is not stolen — it is a newly created account. Each account comes with a standard one-year warranty, and you will retain ownership of the account permanently, even after the warranty expires.

If you require assistance, please visit psnaccounts.com
and click “Chat Now.”
Our live chat support is available daily from 10:00 to 23:59 (CEST).

Edit: We do not use ChatGPT for our Trustpilot responses. Unfortunately, we haven’t seen you in the live chat yet. If you have time, please connect to our livechat so we can assist you right away.

Kind regards,
Team PSNAccounts

Valutata 1 stelle su 5

Scammers

Scammers. I've purchased a Mario Kart 8 Switch account and the account came without the game. I've contacted support several times about it and they refused to acknowledge the lack of the game even despite clear evidence sent to them. Do yourself a favor and avoid this scam, they keep prices low because they can scam this easily.

13 aprile 2025
Non scritta su invito
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Risposta di PSNAccounts

Dear Customer,

We’re sorry to hear about your experience. We’ve checked and haven’t seen you on our live chat yet — that’s the fastest way for us to help resolve this. Please head over to psnaccounts.com
and click Chat Now, and our team will be ready to assist you right away.

We’d love the chance to sort this out for you.

Best regards,
Team PSNAccounts

Valutata 5 stelle su 5

I had some issues with the activation…

I had some issues with the activation but the customer service help well

9 settembre 2025
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Risposta di PSNAccounts

Thanks for your feedback! Glad we could help with the activation—enjoy gaming!

Kind regards,
Team PSNAccounts

Valutata 5 stelle su 5

5 Stars

The customer support was snappy and highly efficient, if something goes wrong or you have a question they’re straight on it! Helpful and stress free all the way through!

31 agosto 2025
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Risposta di PSNAccounts

Thanks a lot for the 5 stars! Glad our support made things smooth—happy gaming!

Kind regards,
Team PSNAccounts

Valutata 5 stelle su 5

Was good fast delivery

Was good, bought a game account from psnaccounts it said on the product page a maximum delivery time of 24 hours, my order was delivered after about 11 hours, super happy! 😀

19 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

SCAMMERS

SCAMMERS. I bought a key for pokémon shining pearl, couldn’t log into the account, aksked for help, in 48 hours they responded twice with the same unhelpful email and after that they just stoppes responding, still no game for me, never buy here you will regret it.

20 agosto 2025
Non scritta su invito
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Risposta di PSNAccounts

Dear Customer,

We’re sorry to hear you had trouble logging in. Our team would be happy to assist you right away—please visit psnaccounts.com
and click “Chat Now” to connect with us instantly. We’ll make sure this gets resolved for you quickly.

Valutata 1 stelle su 5

psnaccountsnintendo.com doesnt work

I obtained a account key for for Pikmin 3 from GAMIVIO and put all the details in the order information. In the video guide the guy says to wait 60 seconds and press submit again to get your 5 digit pin and password. Except when i do that, it just resubmits another request. Now im in just a loop. I left a message for the livechat but i dont have too much faith in that.

16 agosto 2025
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Risposta di PSNAccounts

Hello

Thank you for sharing your feedback. We noticed you reached out via our live chat, and our team assisted you with logging in manually. We’re glad we could help resolve the issue for you.

If you’re satisfied with the support you received, we’d greatly appreciate it if you could update your review to reflect your experience. Your feedback means a lot to us and helps other customers know what to expect.

Thank you again for your time and support!

Kind regards,
Team PSNAccounts

Valutata 5 stelle su 5

Fenomenal

Fenomenal, si hablamos de precio. Mucho más económico que cualquiera en la competencia, tuve algún imprevisto para la instalación del juego, pero el soporte técnico se portó tan amable y aunque tarde un día en solucionarlo quedé muy satisfecho. Gracias Charlotte

13 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

I'm giving one star because I can't…

I'm giving one star because I can't give less. They say it takes 24 hours, and they keep you waiting and waiting for something that takes 10 minutes. You talk to the customer service chat, and it's a useless bot. This is the first and last time I've bought anything from them. Any website is faster than them, I've checked.

2 agosto 2025
Non scritta su invito
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Risposta di PSNAccounts

Hello,

We’re sorry to hear that you were not fully satisfied with the delivery time.

We noticed that you reached out to our live chat several times, and we provided updates regarding the delivery time stated on the K4G platform, where our products are sold. The maximum delivery time is 24 hours, as clearly indicated on both the product page and our website.

We’ve also reviewed your order and can confirm that it was delivered 9 hours ahead of the maximum delivery window.

We appreciate your understanding and hope this clarifies the situation.

Kind regards,
Team PSNAccounts

Valutata 1 stelle su 5

Dont trust these positive feedbacks…

Dont trust these positive feedbacks they are fake. They sold me like the other dude an Nintendo Account and I can play only with that account not with my own. There was a credit card/random address inside these accounts so they are definitely stolen. DONT PAY 40€ FOR STOLEN ACCOUNTS ESPECIALLY IF YOU CANT PLAY ON YOUR OWN ACCOUNT. Support doesn’t help and only ship you a video which says you need to download data instead of loading the virtual game card and with that you cant play with your own account. Also cant change password/email, they say accounts are legit but can’t login itself to change data lmao. Total scam

30 luglio 2025
Non scritta su invito
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Risposta di PSNAccounts

Hello,

Thank you for your feedback. We want to reassure you that there is no credit card information stored on the account, and you can play all games on your own account.

We understand how frustrating it must feel if you weren’t able to do this right away. Please reach out to us at psnaccounts.com and click “Chat Now”—our team will be happy to guide you step by step and get you playing as quickly as possible.

Kind regards,
Team PSNAccounts

Valutata 1 stelle su 5

SCAM!

Waited for 20 hours now still havent recieved anything no email no account bad service no responds in customer service DO NOT BUY HERE

27 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

hacked accounts

edit: first account was stolen and already some other switch as primary activated. second account they gave me was also from some random woman and was also preactivated via another switch so they are 100% hacked accounts, dont buy it, you cant even play on your own account and they tell you only after buying.

edit again: ah nice that they are telling you to go to their support and everything they are telling "sorry its the only method" thats so completly bullshit. if you say these accounts are legit, why there are other switches preactivated? and not has been disabled?

27 luglio 2025
Non scritta su invito
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Risposta di PSNAccounts

Hello,

We’re sorry to hear about your experience. Please rest assured that we do not sell stolen accounts—all of our accounts are 100% legitimate.

If you’re experiencing any issues or need assistance, our support team is happy to help. You can reach us anytime by visiting psnaccounts.com and clicking “Chat Now” for immediate support.

Thank you for giving us the opportunity to make this right.
EDIT 2:

Hi there!

Just to reassure you, these are not stolen accounts. All games can be played safely on your own account, and we never sell shared accounts.

If you ever need any help or have questions, feel free to visit psnaccounts.com and click “Chat Now”—we’re always happy to assist!
Kind Regards,

Team PSNAccounts

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