Awful customer service. Been trying to replace/refund an item they've received back since 4th April. Which they claim they haven't received - proof of delivery states otherwise. Poor service. Updat... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I made a purchase PR39449 on April 19 2024 but I still haven't received my item or any response from them or any update from their delivery service. It seems like something is amiss with this company... Leggi di più
Our two returns were recently processed after a slight delay as the business was moving warehouse. My daughter was very pleased with the waist clincher she received. My e mails were replied to promptl... Leggi di più
L'azienda ha risposto
I ordered my waist trainer and after a week of waiting didn't receive no correspondence or anything. I wrote them on Sunday and received a response same day apologising for system error and offered me... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Feel strong and sexy in our high-quality collection of waist trainers and shapewear. Free delivery on all orders within the UK. Over 100000+ satisfied customers.
Informazioni di contatto
Regno Unito
- prowaist.co.uk
Le persone hanno visualizzato anche
Very good nice
16 gennaio 2021
Non scritta su invito
SCAM-read the reviews in red!!
SCAM-I wish I read the reviews in red. They’ve all had the same experience as me and have even concluded it’s one man running the business and scamming people.
Just a warning guys, I too did thorough research on this company before ordering. I even used TrustPilot. My order has not arrived and I am way past the postage date. The worst thing is, the contact number is not ever answered. They have a “contact us” page on which I’ve sent messages- no response. They have a customer support email address to which I also received no response to any emails except one which said “we will check where your order is”- days went by, no response. They then have a live chat facility on their website which says “we reply immediately”, I tried a total of 6 times on this, at different times, a green online dot but no response whatsoever. I was a bit skeptical when they had a Instagram page which wasn’t very active, as opposed to other garment sites which regularly update their socials, but I let this slide. A mistake I guess. Next step will have to try to report to get my money back.
Further to their reply below:
Rest assured this is incorrect information. They first emailed me saying they will investigate into where my order has gone. If you check the reviews in red you will see that they have given the same replies to other customers. Then suddenly they said the item was not in stock, they had a drop down menu of 5 sizes in stock but are claiming they had only one size in stock- how can a website run like that? Furthermore why would they not have emailed me themselves that the item is not in stock. They waited for me to chase up the order 4 times, no contact number, no email response, no live chat response, nor a contact us page response. THE ONLY REASON they emailed me saying they have refunded me ( which i am yet to check has even come into my account) is because i chased them up for days, but the DAY AFTER i submitted this review, they began to communicate with me just to cover their tracks.
Don't fall for it
16 gennaio 2021
Non scritta su invito
Risposta di Prowaist
Hi there,
We hope you understand we all are under pressure with the current pandemic situation and we'd love to hear some compassion from your side.
You have been fully refunded, you should also state that in your review. If we did not send the item on time we apologise, but you must tell you have been refunded.
We are a legit company following our policies. If you felt you were scammed we apologize, our aim is to satisfy our customers the best way possible.
Regards,
PROWAIST TEAM
Good app!!👍👍
15 gennaio 2021
Non scritta su invito
have a nice day!
15 gennaio 2021
Non scritta su invito
👍👍👍👍 very good
14 gennaio 2021
Non scritta su invito
Risposta di Prowaist
Hi Danilo,
We are fascinated to see this amazing review from you. Thank you for your Love and Support!
Regards,
PROWAIST.CO.UK TEAM
Ok app very good
14 gennaio 2021
Non scritta su invito
So Good Easy To use
14 gennaio 2021
Non scritta su invito
Amazing so easy to use.
14 gennaio 2021
Non scritta su invito
Perfecto entrenador de cintura para el…
Perfecto entrenador de cintura para el uso diario, comodidad en su máxima expresión.
14 gennaio 2021
Non scritta su invito
Risposta di Prowaist
Hi Pilar,
We are fascinated to see this amazing review from you. Thank you for your Love and Support!
Regards,
PROWAIST.CO.UK TEAM
So very nice i recommend tor my friends…
So very nice i recommend tor my friends Prowaist.❤
13 gennaio 2021
Non scritta su invito
Risposta di Prowaist
Hi Ralph,
We are fascinated to see this amazing review from you. Thank you for your Love and Support!
Regards,
PROWAIST.CO.UK TEAM
I really love it ♥️
13 gennaio 2021
Non scritta su invito
Nice and very good
13 gennaio 2021
Non scritta su invito
I highly recommend prowaist.
I highly recommend prowaist.. perfectly fit
6 gennaio 2021
Non scritta su invito
Great bras
Great bras. I bought one for my girlfriend and it fits perfectly. I highly recommend Prowaist.
6 gennaio 2021
Non scritta su invito
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