Recently purchased two 6ft and two 3ft glass sided vivariums. Excellent quality, the finer details well thought through, packaged safely with extra mdf scraps as additional protection around the edges... Leggi di più
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Scopri cosa dicono le persone
We have used ProVivs a couple of times and last had a successful delivery of a really nice 5-foot vivarium in December. Time between ordering and delivery was just over two weeks. We ordered a vi... Leggi di più
Only used these guys once but managed to send out the eight 35”x6” 22w heat mats I needed when nobody else could during pandemic, all out of stock everywhere but these guys delivered within the week o... Leggi di più
Ordered a tortoise table from Steve as his company had the exact dimensions we were looking for after searching for a while. Communication about delivery was spot on and arrived yesterday. Very very p... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Pro Viv Vivariums sell a large range of vivariums. The best quality in the uk at a great price. We also sell a comprehensive range of set-ups and accessories.
Informazioni di contatto
Unit J3 Bizspace, Chamberlain Road, HU8 8HL, HULL, Regno Unito
- rsales@provivs.co.uk
- provivs.co.uk
3,6
Nella media
136 recensioni
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Le persone hanno visualizzato anche
Fab vivs
Bought a glass sided vivarium and arrived in perfect condition. Easy to build and good quality. Still looks like new a year on. Delivery can take time but they are made to order and answer any emails very quickly. Best priced vivs out there.
11 febbraio 2019
Non scritta su invito
Brilliant quallity and great service
Brilliant quallity and great service. Would recommend to anyone. I will certainly be making future orders. Thanks
20 novembre 2018
Non scritta su invito
Great shop with fantastic service would…
Great shop with fantastic service would highly recommend.
20 novembre 2018
Non scritta su invito
Excellent service and excellent product
20 novembre 2018
Non scritta su invito
Good service
Great quality vivs would definitely recommend this company to anyone👍🏼
20 novembre 2018
Non scritta su invito
Absolutely fantastic quality.
Absolutely fantastic quality.
Would not buy anywhere else.
100%recommend.
20 novembre 2018
Non scritta su invito
5 stars
5 stars: Excellent – no reservations, I would recommend this company to anyone.
20 novembre 2018
Non scritta su invito
From start to finish
From start to finish, very professional company to buy from. Delivery all intact and on time. Thank you for the great service
20 novembre 2018
Non scritta su invito
ZERO COMMUNICATION, TAKEN MONEY,NOT SENT PRODUCT
Bought two vivariums spent nearly £370 . 3 weeks later and still not received them. Ive sent several emails and not had one reply. I bought these in good faith. They have no contact details. Luckily i paid through paypal so should get my money returned. even paypal cannot get a response of them.
ABSOLUTELY DO NOT USE THIS COMPANY !! THEY ARE SCAMMERS.
UPDATE...I WAITED OVER 21 DAYS FROM PAYMENT AND STILL HAD NO DELIVERY OR CORRESPONDENCE (AT THIS POINT I MADE PAYPAL AWARE OF THE SITUATION AS BEFORE THE 21 DAYS YOU CANNOT COMPLAIN WITH NO ITEM RECEIVED). AND NO THEY DO NOT HAVE A PHONE NUMBER.
4 settembre 2018
Non scritta su invito
Risposta di Proviv Vivariums Ltd
Customer spent £346, not £400 unfortunately his "several emails" were not received by us. Goods were due to be sent within the 10working days quoted be us for the delivery.
However customer put in a paypal complaint so we decided due to the nature and tone of the complaint we should refund item rather than send it.
Our contact details are on our website in the terms and conditions which is a legal requirement.
The other 116 customers we served this week all received their items.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY
Vivarium badly damaged by XDP who marked as damaged, totally unusable - only one thin layer of cardboard packaging on very heavy MDF boards so Id be amazed if any ever arrive undamaged, 6 weeks on and provivs will not return or refund and now have stopped replying to emails and messenger messages, they have no listed address, contact details or phone number so that you cannot pursue a complaint or get your money back if you have a problem
Check out my complaint/review to XDP and their reply which proves Provivs to be lying in their below reply about there being no damage to the package and that the item was clearly identified as damaged - Provivs is hands down the worst company I have ever come across
Check their reply as well - clearly lying about me marking goods as undamaged as you can see my review of the courier company XDP that damaged the goods in my reviews!!!!
20 luglio 2018
Non scritta su invito
Risposta di Proviv Vivariums Ltd
Customer was advised to check and sign for any damage. We insure al our packages against damage.
Customer signed for the goods as received in good condition voiding our insurance.
Since goods were signed as received in good condition it can only be assumed the customer damaged the good after delivery.
We replace all damaged items that are signed for as damaged.
we send 100's of items a week and only get one box damaged every few weeks!!
Avoid like the plague
Avoid like the plague, if you want to buy a vivarium ans have it delivered broken then buy from here. Absolute shambles of a company. Sends parcels via XDP which damages items and Provivs takes no notice. I've had my viv turn up badly damaged and not even offered a replacement. Avoid at all costs
1 luglio 2018
Non scritta su invito
Risposta di Proviv Vivariums Ltd
Customer was advised to check and sign for any damage. We insure al our packages against damage.
Customer signed for the goods as received in good condition voiding our insurance.
Since goods were signed as received in good condition it can only be assumed the customer damaged the good after delivery.
We replace all damaged items that are signed for as damaged.
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