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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Сервис отличный. Личный кабинет на 5 баллов, все просто и информативно. Служба поддержки отвечала на запросы в течении дня (но американского) Чтобы не было негатива читайте внимательно правил... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Заказывал себе кроссовки New Balance/ Доставил курьер до двери я в шоке, за такую сумму в данное время ниче не сделаешь. Однозначно советую именно этот сервис для доставки товаров из США - Работа сер... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Очень понравилось. Большой ассортимент, простая форма заказа. Интуитивное меню. Выбрал и заказал кроссовки для себя , сына, жены. У нас они стоят гораздо дороже, качество тоже. Ранее заказывал через д... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

заблокировали личный кабинет и не отдают посылки!!! просят не существующие скриншоты ! магазин отправил посылку с помощью федекс на лейбле указано два трека федекс и юспс ! сервис упирается и просит ч... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di spedizioni e consegne

Scritti dall'azienda

Prostobox.com is a global package forwarding service. Save up to 80% on your online shopping. Sign up at Prostobox.com to get epic deals in the US stores on clothes, shoes, and gadgets from world-famous brands, and safely ship your purchases


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

189 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Horseshit commissions

Horseshit commissions on carrier payments. The difference with the exchange rate is over 20%. Questions on this topic are ignored and even banned me and my account where there were orders from stores. No longer answer me in any way. They stole my purchases from me!

22 novembre 2023
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Risposta di Prostobox

Hello, we're sorry to hear about your experience. Please reach out to our support team and we'll be happy to help.

Best regards,
Prostobox Customer Support Team

Valutata 5 stelle su 5

For a long time I resisted ordering…

For a long time I resisted ordering vitamins from ayherb on my own, but after watching a video review on the Internet, I still decided to order.
On the plus side:
-site is very easy to understand, intuitive, also there are instructions and assistant (did not apply).
- There are promotions (but with their pitfalls and tricks of experienced marketers - do not indicate the cost of compulsory insurance).
- it is convenient to track parcels
Minuses:
- not the most favorable exchange rate for payment for delivery from Russian cards

13 novembre 2023
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Risposta di Prostobox

Thank you for the kind words — it means a lot to us. We'll be here whenever you need us again! Best regards, Prostobox Customer Support Team

Valutata 5 stelle su 5

Great redirecting service, I recommend

Great service for me to buy and redirect parcels from USA to any country you need. I prefer Prostobox to others because of several reasons:
1) Incoming parcels are free
2) It's possible to use their service as PO box to consolidate and redirect parcels
3) They can buy any item for you using their account anywhere
4) Their warehouse is located in tax-free state Delaware, so you don't pay USA tax
5) Their chat offers quick answers
6) They offer promo-codes for their services
7) Shipments from iHerb lower then 1 kg to Russia cost 10 USD + insurance

You need to be ready that if you pay in other currency, convercion rate will be rather high, this is their income. Also insurance is automatically included (3-5 usd). Also you won't be able to say how to divide your parcel on several parts (the accept only numbers of items option, but no individual requests).

In general I thnk this company for their great service!

21 settembre 2023
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Risposta di Prostobox

Thank you for the kind words — it means a lot to us. We'll be here whenever you need us again! Best regards, Prostobox Customer Support Team

Valutata 5 stelle su 5

Great delivery service

Great delivery service. I use it for shopping on the IHerb site and shipping to Russia. Reliable and responsible. There are promo codes and bonus system. The last parcel with tracking number PCT00000000828916 was delivered in 12 days.

10 novembre 2023
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Risposta di Prostobox

Thank you for the kind words — it means a lot to us. We'll be here whenever you need us again! Best regards, Prostobox Customer Support Team

Valutata 1 stelle su 5

Cheated with the affiliate program

Cheated with the affiliate program. Why make a promotion and write it on the site if the conditions of bonus accrual by referral code are not met. Prostobox employees keep coming up with excuses as to why bonuses were not credited. They can not solve my issue. I'm afraid to imagine what will happen if something happens to the parcel, if they can't solve such a simple issue.

10 novembre 2023
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Risposta di Prostobox

Ekaterina, we're sorry your bonus wasn't credited as expected —that's genuinely frustrating. Please submit a ticket with your referral code details and we'll look into it personally.

With respect, Prostobox.com Team

Valutata 5 stelle su 5

Prostobox

Very convenient and inexpensive service for delivery of goods. User-friendly interface, they send parcels quite quickly. I order regularly. Combine parcels, if necessary repackage. In my personal cabinet you can see where the parcel is. In short, much faster and more profitable than other similar services and even more so than resellers who sell the same goods in Russia at triple the price.

30 ottobre 2023
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Risposta di Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order!
With respect, Prostobox.com Team

Valutata 5 stelle su 5

I got my parcel very quick for 12 days

I got my parcel very quick for 12 days, the service is great. I ordered at IHerb and I got my parcel in Russia just for 12 days. Everything were packed so well, I will definitely use this service again and again!
My track is PCT000000821696

20 ottobre 2023
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Risposta di Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valutata 4 stelle su 5

good service

I am a buyer and, in addition to orders, I am engaged in training, so I test different deliveries. I got acquainted with the service this year. my experience is the delivery of dietary supplements in 1.5 weeks, the track is PCT000000667806 (I bought it myself at their warehouse). and I also ordered a smartphone buyback from ebay the other day through Prostobox managers (there was a promo code for a free buyback, without commission). what advantages can I highlight: a well-made website; prompt informing users about changes (customs limits, sanctions, etc.); many ways of sending; competent support; the biggest advantage is the prices, the cost of services is one of the lowest on the market, if we talk about the most basic tariffs; you can send new iPhones, from many other intermediaries - it either cannot be done at all, or it is very expensive; operators buy lots in other countries on eBay, other intermediaries buy strictly in the USA. among the disadvantages: it is impossible to transport sanctioned goods and wholesale orders; a large commission (3%) for replenishment with cryptocurrency; a high exchange rate when paying with a ruble card; a large list of stores on the "black list". what's missing: it would be great to scale up and see warehouses in other countries: China, Europe, and so on. as well as the "private address" service or just a spare warehouse for problem stores. in general, I can recommend the service for some purchases of non-sanctioned goods.

2 settembre 2023
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Risposta di Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valutata 5 stelle su 5

I came across the site for the first…

I came across the site for the first time and now I don’t regret it at all. At first it seemed that everything was so confusing, but little by little delving into the intricacies of ordering and purchasing from American stores, everything becomes clear, especially since the support service works professionally and does not refuse help. I ordered records from Amazon with the help of prostobox employees, after a few minutes the goods were purchased and all I had to do was wait for the goods to arrive at the warehouse. After arriving at the warehouse, the product was repackaged and sent to the address I provided. Everything is very efficient. I was surprised that less than two weeks after ordering it was in my hands. A convenient selection of Yandex Market delivery points made it possible to pick up your order near your home. Reasonable delivery prices, reliable packaging - everything pleases us. Excellent support service and fast delivery of goods, there is payment with Mir cards through the payment system. There is a lot of information on the site and if you read everything carefully, there are no difficulties in purchasing goods abroad.

26 settembre 2023
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Risposta di Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valutata 5 stelle su 5

Good job!

I bought products on iHerb, Prostobox helped me. The parcel came very quickly. It is a very good company, the parcel arrived on time. It did not wrinkle on the way, everything is good. The cost of delivery was not expensive. I was able to get a discount on shipping. TRACK: PCT000000821520
Thank you!

21 ottobre 2023
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Risposta di Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valutata 5 stelle su 5

Сервис отличный

Сервис отличный. Личный кабинет на 5 баллов, все просто и информативно. Служба поддержки отвечала на запросы в течении дня (но американского)

Чтобы не было негатива читайте внимательно правила и ставьте чекбоксы где нужно.

Посылка из Iherb шла с 28 сент. по 21 окт. почтой россии.
CQ003847855RU

Была переупакованна, упаковка отличная, содержимое в полном объеме.

21 ottobre 2023
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Risposta di Prostobox

Спасибо за тёплые слова — очень приятно! Будем рады видеть вас снова.

С уважением, команда Prostobox.com

Valutata 5 stelle su 5

The company is an ideal solution for…

The company is an ideal solution for those who want to buy goods from the USA. Their redemption service works clearly and promptly. I managed to get the long-awaited things without too much hassle. The team of professionals is always on the phone, ready to help and advise. Recommended!

10 ottobre 2023
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Risposta di Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valutata 5 stelle su 5

Good Job

Convenient and clear instructions on the website. It's a pity that there is no mobile app, but I think it's coming.

I contacted Prostbox support several times and received an immediate response, which is good news. I received all the answers at any time. I hope that Amazon will be as clear as the guys from Prostobox. Only positive impressions. Thank you.

15 ottobre 2023
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Risposta di Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valutata 5 stelle su 5

Fast delivery, good service

A proven company, I have been cooperating with these guys for a long time. I consider it a reliable assistant when delivering goods from America. I had a year break with shopping, now I tried to order again. I turned to the Prostobox as usual. The parcel PCT000000466241 arrived quickly, literally 11 days from the date of dispatch from the warehouse and I have it at the pick-up point in Belgorod. I want to note the efficiency of processing incoming parcels! Everything has become much faster than before! The support service chat is now answered by a robot, but it is easy to switch to a real operator, so there are no problems with this.

7 ottobre 2023
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Risposta di Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valutata 5 stelle su 5

Fast delivery

Fast delivery (my first parcel, but not the last two more pending). The cost is cheaper than competitors, but you have to be very careful to do so. The current current promotion for purchases from iherb up to 1 kg. , advertised cost of $ 9.99, but to it will necessarily add insurance, another $ 3, ie the minimum total cost of 12.99. And be sure to leave a reserve on the weight of grams 200 grams, the difference with the sent weight from the store iherb has a place, for example, order the goods for 950 grams, and in the warehouse it will weigh already 1kg 50 grams, respectively, the cost is not 13 and 26 dollars, which you understand is not very good (support explains this by the fact that iherb weighs poorly, if you want to reweigh, but for a fee). Among other things, money from the Russian card is wound up at a not quite loyal exchange rate. On delivery time: the parcel sent from the American warehouse Prostoboks 21.09.23 received in the Urals 02.10.23 in the postamat, well in my opinion very quickly, we'll see the delivery time of the next parcels, delivery in the area of 2 weeks I consider very good. Support service in telegram works, but not all questions solve, sends to solve the request from the site through the ticket (if you want an answer quickly it is FREE!), free you need to wait patiently for an answer. So I recommend Prostobox, but I advise you to study their working conditions very carefully, you have to pay for every sneeze.

2 ottobre 2023
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Risposta di Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order!
With respect, Prostobox.com Team

Valutata 5 stelle su 5

Fast and safe sending of parcels from the USA

Hello everyone, I want to start this review with gratitude to this service. The parcel was delivered on time, which was written on the website, which is good, since not all intermediaries keep their word. I’m also pleased with the price, compared to other services it is quite low, delivery of my parcel cost $23, and at the same time, it was delivered in 8 days

29 settembre 2023
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Risposta di Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valutata 5 stelle su 5

Wordeful ,operative ,less price,high quality

Perfect job,operative and super fast delivery 🚚,never writes reviews but this guys really doing great job .Thanks

28 settembre 2023
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Risposta di Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valutata 5 stelle su 5

Fast and Affordable

My experience with Prostobox goes back to 2020, and it's been nothing short of awesome. They offer fast service and prices that won't hurt your wallet. I've ordered a laptop, an iPhone, and lots of other stuff with their "Для экономных" plan, and it's been smooth sailing. Just in case you're wondering, my tracking number is PCT000000529595. Honestly, I don’t bother with other delivery services when Prostobox consistently gives me the best deals.

4 ottobre 2022
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Risposta di Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valutata 5 stelle su 5

Few Good words about Prostobox company

I would like to briefly say a few affectionate words about Prostobox. My acquaintance with this site happened back in 2019, then I ordered a backpack from abroad for the first time. The main problem for me was to choose a reliable and not expensive intermediary in America. I looked at a lot of information about all the existing intermediaries and the only intermediary that had cheap shipping prices and numerous positive reviews was Prostobox. The delivery was fast and cheap, with no pitfalls. Since then I have been ordering goods from abroad through Prostobox. It is very pleasant to work with this company, fast responses from support, low prices for delivery, easy to replenish the balance, I have never encountered fraud, although I have ordered quite expensive things from abroad (the most expensive product was a laptop for 200k, which was safely delivered to me). Negative sides of this company has not yet found. My only wish is that the company would leave the same pleasant prices for delivery even in such a difficult current situation.

17 agosto 2023
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Risposta di Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

Valutata 4 stelle su 5

The best among competitors, but expensive and long.

My experience of using this service is rather positive. But there were problems that I stiffed on - you should carefully read the information on the service and reviews in advance. Namely - carefully observe the weight reserve! I paid for an extra 50 grams as for a kilogram.
The parcel reached me, although it took a long time. At the warehouse came quickly, but then everything slowed down. They say it was in an unlucky period.
The best price offer among competitors, there are discounts and promotions, easy to use the service.
It is expensive now to order to Russia from abroad, but somehow we are making it. Because sometimes it is very necessary.

31 gennaio 2023
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Risposta di Prostobox

Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team

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