Propex Heating and Leisure Ltd Recensioni 167

TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I wish every company was like these guys/gals. Had some technical questions re. the installation of a HS2000 in a camper van. All my specific questions, which I emailed to them, were answere... Leggi di più

Valutata 5 stelle su 5

Everything arrived on time and we'll packed. Water system all up and running again. Only slight complaint which is not propex leisures fault but parcel force didn't ring our doorbell or talk to a nei... Leggi di più

Valutata 5 stelle su 5

The advice given by Kim when I called was clear and concise. I followed her exact method to solve my issue and it worked first time.......after I replaced the intake hose as advised. I couldn't be... Leggi di più

Valutata 5 stelle su 5

Very quick and efficient service from Propex. My trusty Hs2000 gas heater finally gave up after many years of reliable service, only because of water contamination on the pcb. Very pleased to find a... Leggi di più

Dettagli dell'azienda

  1. Fornitore di impianti di riscaldamento
  2. Fornitore di impianti di distribuzione acqua calda
  3. Officina di riparazione camper
  4. Negozio di forniture per camper

Scritti dall'azienda

For over 35 years we have manufactured and sold LPG-powered air and water heaters for recreational vehicles and marine applications. After 35 years, Propex is proud to maintain the products are still designed and manufactured in the UK. Ensuring all UK and EU safety standards are fully maintained. Technical support is readily available and includes excellent after-sales support by employees who know the products. We sell a wide array of caravan and motorhome accessories online and instore. As well as, a fully equipped workshop with two vehicle lifts to carry out heater and tank installations. Plus, Motorhome and Caravan habitation services.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

167 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(167)

5 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Item as described

Item as described. Turned up well packaged & in the a timely fashion .

4 marzo 2024
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Risposta di Propex Heating and Leisure Ltd

Hi Robbie,

Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 5 stelle su 5

Exactly what I wanted and at a good…

Exactly what I wanted and at a good price very fast delivery

12 marzo 2024
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Risposta di Propex Heating and Leisure Ltd

Hi Karl,

Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 5 stelle su 5

Easy to order fast delivery and good…

Easy to order fast delivery and good fitting instructions

11 marzo 2024
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Risposta di Propex Heating and Leisure Ltd

Hi Dianne,

Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 3 stelle su 5

Chaotic order processing

Took Propex 3 attempts to get a single item picked and despatched correctly. Apologetic and very prompt service, but...

5 marzo 2024
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Risposta di Propex Heating and Leisure Ltd

Hi Anthony,

Thankyou for taking the time to leave us a review. I must apologise that it took us 3 attempts to get your order correct, this should never have happened. We have taken the time to review our order picking process and understand where we went wrong. We hope you will come back to shop with us in the future.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 5 stelle su 5

The hose arrived quickly and in good…

The hose arrived quickly and in good condition.

4 marzo 2024
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Risposta di Propex Heating and Leisure Ltd

Hi Michael,

Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 5 stelle su 5

Underslung Gas Tank on Swift C402

I had an underslung gas tank fitted by Propex, to a 6mt Motor Home in April 2023 and I am very satisfied with that.

At the end of the year the original regulator failed without warning but, fortunately I had bought a spare so I had one to fit and I have now just ordered another spare which arrived promptly.

I understand that there is no blame on Propex for a regulator suddenly failing and I found them to be very helpful with advice and efficient with sending me the new spare.

27 febbraio 2024
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Risposta di Propex Heating and Leisure Ltd

Hi Jim,

Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service and your understanding that parts can fail unexpectedly. Thankyou for choosing to shop with us and we hope to see you again soon.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 5 stelle su 5

Rapid response and delivery time and…

Rapid response and delivery time and purchases in first class condition.

19 febbraio 2024
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Risposta di Propex Heating and Leisure Ltd

Hi Stuart,

Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 5 stelle su 5

As a motorhome technician

As a motorhome technician, I was able to give plenty of information, and the help I got was very useful.

5 febbraio 2024
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Risposta di Propex Heating and Leisure Ltd

Hi Ian,

Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 5 stelle su 5

Low maintenance cost boat heating

Very complete easily installed package.
Great after sales help.

16 gennaio 2024
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Risposta di Propex Heating and Leisure Ltd

Hi Ernest,

Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 5 stelle su 5

Very quick service

Very quick service. Impressed.

5 febbraio 2024
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Risposta di Propex Heating and Leisure Ltd

Hi Gary,

Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 5 stelle su 5

Good service

22 gennaio 2024
Logo di Propex Heating and Leisure Ltd

Risposta di Propex Heating and Leisure Ltd

Hi Gary,

Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 3 stelle su 5

Rather expensive

The modified part needed to fix my gas heater was very expensive for what it was. Seeing how it fixed a design flaw, I would have hoped it would have been supplied at cost or possibly less.

1 febbraio 2024
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Risposta di Propex Heating and Leisure Ltd

Hi Mark,

Thankyou for taking the time to leave us a review. From your order we can see you ordered a HS1800/HS1600 version, this heater will be around 15-20 years old. The upgrade isn't replacing a design flaw, the Omron sensor in the upgrade kit hadn't been invented yet and no Omron sensor was in the previous models of heater. I've passed on your query on the price, the kits are made up individually in house by hand and by upgrading to the Airflow upgrade kit, you are investing in the longevity of your heater.
If you have any further questions or queries please don't hesitate to call or email into us at: 0333 0110 488 or info@propexheatsource.co.uk.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 5 stelle su 5

Friendly and helpful advice and…

Friendly and helpful advice and suggestions with the invitation to get in touch again should it not resolve the issue.
My unit is way outside of the warranty.

19 gennaio 2024
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Risposta di Propex Heating and Leisure Ltd

Hi Edward,

Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service, we do our best to help each individual customer. Thankyou for choosing to shop with us and we hope to see you again soon.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 5 stelle su 5

Their staff are always very polite, friendly and helpful! and

Their staff are always very polite, helpful and knowledgeable about all their products including all the older models they don't make any more, they carry a large range of spares and accessories for all current heaters and water heaters and some for older ones, every order has been despatched and delivered quickly, I would definitely recommend buying from them.

15 gennaio 2024
Logo di Propex Heating and Leisure Ltd

Risposta di Propex Heating and Leisure Ltd

Hi Shaun,

Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service, I've passed on your praise to our team. Thankyou for choosing to shop with us and we hope to see you again soon.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 5 stelle su 5

Delivered promply and really keen…

Delivered promply and really keen prices on sundry items.

15 gennaio 2024
Logo di Propex Heating and Leisure Ltd

Risposta di Propex Heating and Leisure Ltd

Hi Tim,

Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 5 stelle su 5

Great quality quick delivery many…

Great quality quick delivery many thanks 😊

26 gennaio 2024
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Risposta di Propex Heating and Leisure Ltd

Hi Bernard,

Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us and we hope to see you again soon.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 5 stelle su 5

Great company

Had purchased spares from proprex one of the items was wrong I had to send proof of the wrong part and this was dealt with almost immediately three days later I had the correct part. Nice and easy process and the lady who dealt with me was helpful and professional. Thank you propex.

15 gennaio 2024
Logo di Propex Heating and Leisure Ltd

Risposta di Propex Heating and Leisure Ltd

Hi Brian,

Thankyou for taking the time to leave us a review. Apologies an incorrect part was sent out, we're glad to hear this was corrected quickly. Thankyou for choosing to shop with us and we hope to see you again soon.

Kind Regards,
Propex Heating and Leisure Ltd

Valutata 5 stelle su 5

Simple to order

Simple to order, quick delivery with no problems.

15 gennaio 2024
Logo di Propex Heating and Leisure Ltd

Risposta di Propex Heating and Leisure Ltd

Hi Mr Thompson,

Thankyou for taking the time to leave us a review. We're glad to hear you were pleased with our service. Thankyou for choosing to shop with us.

Kind Regards,
Propex Heating and Leisure Ltd

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