Proper pasty company always give a very good service . Very good communication with their customers and always reliable with delivery . Their website is very easy to use and to make an order and the... Leggi di più
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I ordered a pasty and cream tea hamper to be delivered to my friend for her birthday so I never actually tasted it myself but she sent me pics and said it was absolutely delicious and very tasty. I... Leggi di più
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Update: Thank you for your very quick response. Happy to accept a re-delivery on the next available delivery date. Update: Order Reference 214105 Name Lorna Souness Order placed 1st May. 10 past... Leggi di più
L'azienda ha risposto
Really tasty pasties, easy to cook and next day delivery. Vegan pasties are fantastic as the bacon cheese turnovers. Coming from Cornwall but now living in Shrewsbury it’s our aim to keep plenty in th... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store
Informazioni di contatto
Regno Unito
- sales@properpasty.co.uk
- properpasty.co.uk
4,7
Eccellente
2K recensioni
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Ha risposto al 96% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Risposta di Proper Pasty Company Ltd
Hi Margaret,
Thank you so much for your amazing feedback.
We’re thrilled to hear you think they’re the best pasties you’ve ever had—that truly means a lot to us!
We really appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
It arrived a day late
It arrived a day late, the box was crushed and the delivery driver just dumped it on my doorstep!
The scones were squashed but the pasties were ok and tasted delicious,
Just a pity they arrived the day AFTER my daughter’s birthday!
26 marzo 2026
Risposta di Proper Pasty Company Ltd
Hi Nick,
Thank you for your feedback, and we’re sorry to hear about your experience with the delivery.
We haven’t received any direct contact regarding this issue, but we’d very much like to look into it for you. If possible, could you please share some photos of the parcel as it arrived, along with details/images of any damaged contents?
Please send these through to sales@properpasty.co.uk, and we’ll be happy to assist you further and work towards a resolution.
Kind regards,
The Proper Pasty Company
Risposta di Proper Pasty Company Ltd
Hi Les,
Thank you for your kind feedback.
We’re delighted to hear your order arrived on time and that you were pleased with the generously filled pasties—just how they should be!
We really appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
Great product and service.
26 marzo 2026
Risposta di Proper Pasty Company Ltd
Hi Brian,
Thank you very much for your kind feedback.
We’re delighted to hear you’re happy with both the product and the service. Your support is greatly appreciated, and we hope to serve you again soon.
Kind regards,
The Proper Pasty Company
Risposta di Proper Pasty Company Ltd
Hi Robert,
Thank you for your kind message.
We’re so pleased to hear you found everything fresh and tasty—just as it should be! Your support means a lot to us.
We look forward to serving you again soon.
Kind regards,
The Proper Pasty Company
Product was good
Product was good, as always, but delivery was a bit of a faff and was delivered eventually at 22.00 at night. I was surprise that the pasties were still frozen as it was so late
26 marzo 2026
Risposta di Proper Pasty Company Ltd
Hi Steve,
Thank you for your feedback.
We’re really pleased to hear you enjoyed the pasties as always, though we’re sorry to learn that the delivery experience was not as smooth as it should have been. A delivery as late as 10:00pm is certainly not ideal, and we understand how inconvenient that must have been.
We’re glad everything still arrived frozen, but we will be sure to pass your comments on to our courier to help improve the service going forward.
Thank you again for your continued support, and we hope your next experience is a smoother one.
Kind regards,
The Proper Pasty Company
Risposta di Proper Pasty Company Ltd
Hi Sue,
Thank you very much for your lovely feedback.
We’re delighted to hear you found the pasties delicious and that they arrived promptly the next day—amazing to hear!
We truly appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
They were absolutely excellent Pasties
They were absolutely excellent Pasties, will be buying again
26 marzo 2026
Risposta di Proper Pasty Company Ltd
Hi Susan & Howard,
Thank you so much for your fantastic feedback.
We’re delighted to hear you found the pasties absolutely excellent! It means a lot to us, and we’re really pleased to hear you’ll be ordering again.
We look forward to serving you again soon.
Kind regards,
The Proper Pasty Company
Excellent Product and Service...
Excellent product which is absolutely delicious, easy to cook with simple instructions to follow, excellent next day delivery, excellent experience and highly recommended, good interaction.
26 marzo 2026
Risposta di Proper Pasty Company Ltd
Hi Richard,
Thank you so much for your fantastic review!
We’re delighted to hear you found everything excellent — from the taste and cooking instructions to the delivery and overall experience.
We really appreciate the recommendation and your kind words about our service. Hope to see you back again soon!
Kind regards,
The Proper Pasty Company
Top quality product and great service
Great service, Delivered exactly on time. A what fantastic products. These really are one of the best pasty's I've had. ever!
26 marzo 2026
Risposta di Proper Pasty Company Ltd
Hi Dan,
Thank you so much for the amazing feedback!
We’re thrilled to hear everything arrived on time and that you rate them as some of the best pasties you’ve ever had — that means a lot to us!
We look forward to your next order
Warm regards,
The Proper Pasty Company
I love cornish pasty so now I can get…
I love cornish pasty so now I can get them delivered excellent service came the next day
27 ottobre 2025
Risposta di Proper Pasty Company Ltd
Hi Stephen,
Thank you for your lovely feedback!
We’re so pleased you can now enjoy Cornish pasties delivered straight to your door, and that everything arrived the next day as expected.
We look forward to your next order!
Kind regards,
The Proper Pasty Company
Risposta di Proper Pasty Company Ltd
Hi Andy,
Thank you for your lovely feedback!
We’re really pleased to hear it arrived on time and made a great, tasty gift.
We hope to send more your way soon!
Kind regards,
The Proper Pasty Company
The best pasty’s
We’ve had a few orders of pasty’s and i must admit nothing beats these, absolutely lovely, the sausage rolls are good too, better than Greggs!
1 aprile 2026
Non scritta su invito
Risposta di Proper Pasty Company Ltd
Good morning,
Thank you so much for the fantastic feedback!
We’re thrilled to hear you’ve enjoyed multiple orders — and that’s lovely praise praise comparing us to Greggs!
So glad you’re loving both the pasties and sausage rolls. We look forward to your next order!
Warm regards,
The Proper Pasty Company
Second time I have brought the pasties…
Second time I have brought the pasties they just like pasties you have in Devon and Cornwall taste is great filling is well compact no empty holes would definitely recommend
30 marzo 2026
Non scritta su invito
Risposta di Proper Pasty Company Ltd
Hi William,
Thank you so much for your lovely feedback!
We’re really pleased to hear you’re enjoying the pasties and that they remind you of those from Devon and Cornwall — that’s exactly what we aim for.
Great to know you found them well filled too — no empty space here! Thanks for the recommendation.
Kind regards,
The Proper Pasty Company
The pasties I have had were absolutely…delicious
The pasties I have had were absolutely delicious.
My husband and I cannot fault them,the pastry is lovely and they are filled and well seasoned.
We are on our third box and will continue to buy them.
25 marzo 2026
Risposta di Proper Pasty Company Ltd
Hi Carol,
Thank you so much for your lovely feedback!
We’re delighted to hear you and your husband are enjoying the pasties — especially that you’re on your third box already! That means a lot to us.
So pleased you’re happy with the pastry, filling, and seasoning. We look forward to sending many more your way!
Kind regards,
The Proper Pasty Company
I placed an order with the Proper Pasty…
I placed an order with the Proper Pasty Company for Valentine’s Day as an extra surprise for my partner.
Ordering was easy. Regular updates were given and the order arrived on time.
The pasties were just delicious and the scones melt in the mouth, it was just perfect.
It was recently my son’s birthday, really awkward to buy for and a man who has almost everything.
What better than to buy a hamper for him?
He said it was the best pasty he had ever tasted and was really delighted with the whole hamper.
Easy choices, easy payment, fast delivery and everything in perfect condition. The prices were more than reasonable.
I will definitely be using them again.
29 marzo 2026
Non scritta su invito
Risposta di Proper Pasty Company Ltd
Hi Malyta,
Thank you so much for such a wonderful review!
We’re delighted to hear everything went smoothly from ordering to delivery, and that both your partner and son enjoyed their hampers so much — especially hearing it was the best pasty he’s ever tasted!
It’s great to know you found the process easy and the value spot on. We really appreciate your support and look forward to sending more treats your way in the future!
Warm regards,
The Proper Pasty Company
My husband loved his birthday present…
My husband loved his birthday present delivered on the exact day beautifully packaged and delicious with the authentic Cornish taste
25 marzo 2026
Risposta di Proper Pasty Company Ltd
Hi Lesley,
Thank you for your lovely feedback!
We’re so pleased your husband enjoyed his birthday present and that it arrived on the exact day, beautifully packaged. Great to hear it delivered that authentic Cornish taste too!
We really appreciate your support and hope to see you back again soon.
Kind regards,
The Proper Pasty Company
To much moisture Not as good as the last ones to much…
Not as good as the last ones to much moisture in them which made the bottom fall out when lifted from the tray,but still tasty
25 marzo 2026
Risposta di Proper Pasty Company Ltd
Hi John,
Thanks for your feedback — glad to hear they were still tasty!
It sounds like there may have been a bit more moisture during cooking this time. Cooking on a preheated tray can help firm up the base and prevent it from softening.
We appreciate you letting us know and hope your next batch is spot on.
Kind regards,
The Proper Pasty Company
Every delivery has been excellent and…
Every delivery has been excellent and good quality
25 marzo 2026
Risposta di Proper Pasty Company Ltd
Hi Paul,
Thank you so much for your continued support!
We’re delighted to hear every delivery has been excellent and that you’re happy with the quality — that means a lot to us.
We look forward to your next order!
Kind regards,
The Proper Pasty Company
Risposta di Proper Pasty Company Ltd
Hi Nicola,
Thank you for your lovely feedback!
We’re so pleased to hear the gift went down well — that’s always great to know.
Thanks again for choosing us!
Warm regards,
The Proper Pasty Company
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