Propalt Recensioni 32

TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We're still in the early stages of launching campaigns and discovering how effective they can be but we've had fantastic support from day one. Grant and the team make sure we have what we need in pla... Leggi di più

Valutata 5 stelle su 5

Matt/Grant have been incredibly helpful in deciding whether to go with Propalt / showing us the platform and what it can do, and then having training on it. Grant, More reliable than Welsh rai... Leggi di più

Valutata 5 stelle su 5

Great System. Great Service. Great Support. Grant/Matt have been very patient with us whilst we decided if PropAlt would be beneficial for us as a buisness. After 2-Demos we decided to proceed, and wi... Leggi di più

Valutata 5 stelle su 5

I felt that Grant really cared about my user-experience of Propalt and this was illustrated by his willingness to change the conversation piece in line with me asking lots of different questions all a... Leggi di più


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

32 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

It's a really good system

It's a really good system. I'm still getting to grips with it, however it has a wealth of great data and seems more intuitive than other similar systems I've used before.

8 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Grant & Propalt

Grant & Propalt - what a combo! Completely changed my business, pipeline has increased by 30% within a month. The data capture is awesome, Grant is an easy chap to deal with, big Arsenal Fan (like me), and blessed with an accent from Barry Island! Thanks Grant!

2 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Grant has been incredibly helpful…

Grant has been incredibly helpful throughout out Propalt experience. Helping us with both setting set up the system and providing helpful recommendation on how to get the most out of the software.

19 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Great experience.

Grant is so patient and so helpful. Thank you so much for your help. Looking forward to the system becoming a little simpler to operate!

17 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Grant has been our point of contact…

Grant has been our point of contact since onboarding and has been polite, efficient and friendly. The system is great and seems very informative. We are early on in the process but so far so good!

11 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Grant's amazing!

Grant's amazing!
I joined Propalt a few months ago and as a new estate agent the support Grant has provided has been absolutely brilliant! He knows loads about estate agency and has been advising on which types of letters to send, backed by statistics.

19 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service. Really helpful with helping to navigate the system. Already won two instructions off my campaigns. For me, it's a no brainer to use this software and product. Saving me time and generating instructions in the background.

14 maggio 2025
Non scritta su invito
Logo di Propalt

Risposta di Propalt

Thankyou so much for your review. Really appreciate it and happy to hear your already winning instructions.

Valutata 5 stelle su 5

From start to finish

From start to finish, the team was professional, knowledgeable, and genuinely committed to helping us. They took the time to listen, provided clear and helpful training, and were always quick to respond to any questions we had. The whole process was smooth, efficient, and stress-free — exactly what you want.

7 aprile 2025
Non scritta su invito
Logo di Propalt

Risposta di Propalt

Thankyou for your review, always happy to help

Valutata 2 stelle su 5

Concerns about data quality

We took on a subscription in February after seeing a demo which all looked good. There's a lot of data there, it looked impressive and a great way to contact residential landlords. During an onboarding session an "audience" was created to target professional landlords within our area, i.e. those who rent using a Limited Company.

Before sending any letters, I wanted to check through the data as some of the Limited Companies listed raised red flags. On reviewing the 250 companies within our "audience", we found a significant number of these were not residential landlords, but included freehold management companies, commercial landlords (freehold owners leasing their commercial property back to their business), local authority/housing associations and charity/care/assisting living accommdation. After eliminating these, we were left with a database of 97 landlords.

When I raised the issue with our account manager, he picked at random one of the limited companies listed and proclaimed the properties shown under it as residential. The company he chose was actually one of ours and the properties listed under it are commercial. When I explained this, he admitted that they would not have been able to filter this data out.

I have told Propalt that I believe their data is fundamentally flawed, which obviously they disagree with. It seems they are garnering much of their data via Companies House and I believe are filtering this using the SIC code "68209 Other letting and operating of own or leased real estate". The problem with Companies House is that anyone can create a limited company and they will apply any SIC code which vaguely looks like what they are doing. Therefore the data Propalt is using isn't precise.

Now, in fairness, this could just be an issue for the town we are targetting. We never sent any letters out and have cancelled our subscription, so cannot state that a mailing campaign wouldn't have brought in new business. It's possible a larger territory could have more professional residential landlords to be targetted which would make the software worthwhile.

But, after reviewing the data for us, we were left with grave concerns.

Updated: In response to Propalt rebuttal. No this was not free to us. We paid two months' subscription totalling £600 for a product we found to be lacking. We were explicit in what we were looking for when we signed up and if we weren't shown the correct filters, then that is failure in your onboarding process.

Further update: Thank you for clarifying that your product is not suitable for a town with a population of around 100,000. Your dismissive attitude to my review speaks volumes.

7 aprile 2025
Non scritta su invito
Logo di Propalt

Risposta di Propalt

Hi karen , Thanks for the review. The platform lets you see every property owner and the properties that they own ,for free. We have a specific filter for "Show me landlords who rent properties with other agents around me" and "show me landlords who use only one agent, multiple agents or no agent at all. We show you every landlord and everything they own becuase we have over 10,000 platform users. we have created specific filters for you use case but it looks you havent used them. Some people in your town are interested in commercial landlords.

We also give you a rent ladder showing when properties are due back to market and which agent they are with . We give you the likely times and weven a link to the portal listing. We connect to straight to their linked in profiles.

As a letting agent you've left a review of a site where youve uncovered 100 new landlords in your very small town as "2 stars" . Id love to personally show you the tool actually works if youd like but I realsie you cant please all of the people all of the time.

Update for Karen - You bought letter credits. You haven't sent any letters by your own review. We've uncovered 100 new landlords for you with their full stock. Id be delighted to show you through the platform. It sounds like you where very explicit at the time of signing up - tiny town,small area ,show me all the landlords.Youve found 100 and then cancelled and left a 2 review ? Most puzzling ....

Further update to your update - Ive offered you a personal tour, you've found 100 landlords. We have thousands of happy agents. Sorry you didnt feel the same, Karen

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più