American Haul Recensioni 

898
•
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

Absolutely awesome. I had a different company arranged, they didn't bother to show up. I called Matt, he got transport arranged for the next day, the driver showed up and my motorcycle is on it's way... Leggi di più

Valutata 5 stelle su 5

Initially 'first time' called them for Auto Shipment, MARK & RICHARD were and remained very polite, courteous and excellent with there Occupation. Answered ALL questions asked correctly and in co... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was highly impressed with their services. I worked with Denver Alfonso having a car shipped to me and to be honest I’m still shocked at how smoothly the entire process was. I was more than happy wit... Leggi di più

Valutata 1 stelle su 5

This is one of the worst scams ever! These people are unprofessional (cutting me off, loud talking me, concerned more with the ramifications to them, avoiding giving me my deposit back), tried to pres... Leggi di più

Dettagli dell'azienda

  1. Ditta di spedizioni

Scritti dall'azienda

American Haul is a licensed shipping company that is fully insured and bonded. We operate across the country to make the relocation of all kinds of auto easier for our clients. We always make our customers.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

898 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(898)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Matt is efficient

Matt is efficient. He was clear, objective and followed through on everything we agreed upon in our conversation. I hope we do more business in the future.

9 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Service Excellent

Great service provided. I was updated throughout the transit and when I called/texted, the responses were very quick. Steven delivered the car. He was nice and professional and even gave me some suggestions on what the car needed. He shared before pics and easily accepted payment. The company even followed up afterwards to ensure all went well. Definitely recommend using them!!

12 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic experience.

Absolutely awesome. I had a different company arranged, they didn't bother to show up. I called Matt, he got transport arranged for the next day, the driver showed up and my motorcycle is on it's way home.

30 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

I was highly impressed with their…

I was highly impressed with their services. I worked with Denver Alfonso having a car shipped to me and to be honest I’m still shocked at how smoothly the entire process was. I was more than happy with the PRICE I was given which was very competitive. He COMMUNICATED with me the entire process keeping me informed even to letting me know the car would be arriving in 10 minutes. The driver was extremely SKILLED maneuvering the truck with multiple vehicles on it to have the vehicle placed right where my wife wanted to car since we had lost the key. He was very nice and professional as well. As I said I’m more than pleased with the service provided and highly recommend. Will definitely were I go in need of having to ship another vehicle.

2 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

This is one of the worst scams ever

This is one of the worst scams ever! These people are unprofessional (cutting me off, loud talking me, concerned more with the ramifications to them, avoiding giving me my deposit back), tried to pressure me into agreeing to a driver for nearly triple their initial estimate, and took three days more than what we expected. They would not answer unless I called from another number and put several individuals on the phone to haggle with me (all fast talking and not speaking clearly). When we said no, they were super pushy and got upset when we just continued asking for our deposit back. We will see if we get it!

3 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

“Great Service and Quick Response!”

“Great Service and Quick Response!”

I had a great experience with American Haul when I needed to ship my car from Oregon to Arizona. On 3/24/25, I was struggling to find a driver, but American Haul stepped in and found a driver for me within an hour. They kept in touch with me every day during the shipping process, which made me feel confident and informed until my car arrived safely. I truly appreciate their quick response, communication, and professionalism. Highly recommend them!

24 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

TOTAL BAIT AND SWITCH

TOTAL BAIT AND SWITCH. They quote you a price and when it comes time to pick it up it is 3-4 times the quoted price with nothing but excuses. They say they have a driver but you have to put more money down to hold the spot or do repairs on the truck. One driver showed up and decided not to take the load. I have been dealing with them for months. I had two vehicles to ship and they have only delivered one. The driver showed up unannounced and would only take cash to unload. I just happened to be home at the time. He didn’t speak any English I had to read the text messages on his phone. This has been a nightmare and I don’t believe any of the positive reviews. I totally agree with the previous bad reviews. This is the third time I’ve posted a bad review they will call me and want my to take it down and promise to take care of it. Never seems to happen. Always say I will call you back in 30 minutes now they won’t return my calls or answer them when I call. DO NOT TRUST THEM!!!

5 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

They quoted me $260 to bring my jeep to…

They quoted me $260 to bring my jeep to California from Utah, the day the driver was supposed to show up they called and said they were still looking for a driver. They called me again and said they have a driver they have another car that they can cancel but it is now going to be $1000! I told them to forget my load and give me my $60 deposit back, he then said there would be a $100 charge to cancel. After that, he kept calling me several times, and finally, I had to block the number. End of the day I got my $60 back but what a pain in the ass...... Stay away from this company by all means!!!!!

30 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

2 Vehicles 2 scams

In the course of 1 week I originally set for two vehicles to be booked here. These people are absolute full fledge scam artists. You will not be able to trust a single word they say to you. It’s clear the moment you pick up the phone and they give you a 30 minute explanation over something that only requires 20 seconds. They hope to talk you into submission. With a ton of details that only translate into I lied to you about the price , dates and all the details and now I’m blaming the world on why I need you to pay more money. Avoid this place at allllll costs!!! Don’t pay them a single cent they should be shut down !

19 luglio 2024
Non scritta su invito
Logo di American Haul

Risposta di American Haul

Dear Malcolm Poe,

We apologize for the frustration and inconvenience you experienced with our service. We understand your concerns regarding pricing, scheduling, and communication, and we regret that your experience did not meet your expectations.

Your feedback is valuable, and we take it seriously. Please contact us at info@profexoshippings.com with more details about your experience so we can investigate and address your concerns promptly.

Thank you for bringing this to our attention.

Best Regards,

Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc

Valutata 4 stelle su 5

If you need reliable and high-quality…

If you need reliable and high-quality shipping services, I highly recommend contacting PROFEXO INC and working with Denver Alfonso. You can reach him at 313-900-3377. You won't be disappointed.

15 luglio 2024
Non scritta su invito
Logo di American Haul

Risposta di American Haul

Dear Farooq Ajmal,

Thank you for your high recommendation! We're thrilled to hear that you had a positive experience with Denver Alfonso and our services. We appreciate you sharing his contact information for others who may need reliable and high-quality shipping services. Your satisfaction is our priority, and we look forward to serving you again in the future.

Best Regards,
The Profexo Team

Valutata 1 stelle su 5

All the good reviews ARE FAKE for this…

All the good reviews ARE FAKE for this company. DO NOT USE THEM. They will charge you 5-6 times more than you are originally quoted and they will NEVER STOP HARASSING YOU. I shipped my car and was screwed by them for 5.5x the quoted price and then - two weeks later they started calling again to ship my car and HAVE NOT STOPPED calling. They are thieves. DO NOT GET INVOLVED WITH THEM.

4 luglio 2024
Non scritta su invito
Logo di American Haul

Risposta di American Haul

Dear Henry H,

We apologize for the frustration and inconvenience you experienced with our service. We strive to provide transparent pricing and respectful communication, and we regret any miscommunication or persistent contact that you found bothersome.

We take your feedback seriously and want to address your concerns. Please reach out to us at info@profexoshippings.com with more details about your experience so we can investigate and resolve this matter promptly.

Thank you for bringing this to our attention.

Best Regards,

Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc

Valutata 1 stelle su 5

Sent me 7 emails a day

Sent me 7 emails a day, total spam! That’s why I did not go with them

12 luglio 2024
Non scritta su invito
Logo di American Haul

Risposta di American Haul

Dear Katie and Tom Sawyer,

We apologize for any inconvenience caused by our email communications. It is not our intention to overwhelm our customers with messages.

We take your feedback seriously and will review our communication practices to ensure they are more respectful and appropriate. If you have any further concerns or questions, please reach out to us at info@profexoshippings.com.

Thank you for bringing this to our attention.

Best Regards,

Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc

Valutata 1 stelle su 5

DO NOT… DO NOT… DO. NOT USE THESE CROOKS!! SCAM ARTISTS

I have shipped several vehicles and this company is the absolute worst crooks I have ever dealt with. I seriously doubt any of the reviews that are 4 and 5 stars are real. Please read the 1 star reviews before you hire this company and I can guarantee you this is what you would experience if you end up using them.
Let me recap what they do- they contact and promise you a lower shipping price and then double or triple the shipping rate the night before they are scheduled to pick your vehicle up. My rate tripled from my original quote. I got the sob story about couldn’t find an insured driver blah blah and high fuel prices.. what a load of BS! Google who their CEO’s name is… Harvey Specter.. sound familiar? Yep, from the tv show suits. They know they are crooks so that’s why they use his name as the CEO, try and find their company address to serve them paperwork to sue them is impossible. They know they screw people over so this is why they do all of this.
They promised me a pick up date and was two days late.
Just overall the worst experience I have ever had with ANY company in my life I have dealt with.

To whomever reads this review from Profexo don’t waste your time replying and giving the standard BS answer about please contact us and we want to get to the bottom of what happened. I tried that already and you blew me off. I just hope you go bankrupt. I wish the trucking broker business was regulated so criminals like you would cease to exist.

22 dicembre 2023
Non scritta su invito
Logo di American Haul

Risposta di American Haul

Dear Clyde Smith,

We apologize for the negative experience you had with our company. We understand your frustration regarding the pricing changes and delays, and we regret that our service did not meet your expectations.

Your feedback is important to us, and we take it seriously. Although you mentioned you’ve already tried contacting us without resolution, we encourage you to reach out once more at info@profexoshippings.com. Please provide any relevant details or documentation so we can investigate and address your concerns appropriately.

Thank you for bringing this to our attention.

Best Regards,

Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc

Valutata 5 stelle su 5

I have used Profexo twice and I had an…

I have used Profexo twice and I had an absolutely seamless experience both times. Daniel was a pleasure to work with and I would definitely recommend them to anyone that is seeking a company for their vehicle transport.

17 giugno 2024
Non scritta su invito

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