Pro Electric Scooters Recensioni 

102
•
TrustScore 3 su 5

2,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My son saved up his paper round money to be able to buy this scooter he did alot of research on various models beforehand. The ordering was quick and easy, and the delivery was extremely prompt with r... Leggi di più

Valutata 1 stelle su 5

Had the scooter for around 6 Months then it stopped working displaying a E16 fault code - paid the £20 returns postage to get it fixed under the warranty but now they don’t return my emails - I have... Leggi di più

Valutata 4 stelle su 5

Purchased the X10 scooter around 6 months ago and has been a sound means of transport for work since, I weigh 68kg, wear a rucksack, travel around 4-5 miles at the max speed setting with lights on e... Leggi di più

Valutata 2 stelle su 5

Scooter only lasted 2 months. The previous one from China lasted nearly a year. £20 postage to send back. Third attempt from retailers to accept DPD parcel was fruitful but tedious. Repair bill nearly... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di scooter

Scritti dall'azienda

Buy All Leading Electric Scooter Brands in the UK. 1 Year Warranty on all Scooters. Safe & Tested. Affordable Price. Free UK Next Day Delivery.


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

102 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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2,9

Tutte le recensioni

(102)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Had charger sent to me incorrectly and…

Had charger sent to me incorrectly and took about a month to be able to ride it once bought and the battery life is no where near as good as it says on the website

4 ottobre 2022
Non scritta su invito
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Risposta di Pro Electric Scooters

Hi Kevin,

Thank you for your review.

I am sorry to hear that it had taken a long duration to provide you with the correct charger.

Please email us at info@proelectricscooters.co.uk with your order number if you have any concerns about the functioning of your e-scooter. Our customer service team will be happy to address any concerns you may have.

We appreciate your feedback.

Valutata 3 stelle su 5

In terms of scooters I think this…

In terms of scooters I think this scooter is great for having fun or getting to work as it is fast and comfortable ride

12 novembre 2022
Non scritta su invito
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Risposta di Pro Electric Scooters

Hi,

Thank you for your review.

We are happy to hear that you are satisfied with your scooter however, we are keen to know how we can achieve a higher review from you.

Please email us at info@proelectricscooters.co.uk so we can assist you further with any queries you may have.

Valutata 1 stelle su 5

Not trustable company.

I bought a Scooter from this company on the 6th of October 2022. Kugoo G2 Pro Electric Scooter. Order Number PES11513709. I returned the scooter back to company 1 month ago, and they kept saying they didn't recieved it and they blame it on their courier service.
I do not believe this company, I have their silly replies, and they don't refund my money back. I will take an action against them. DO NOT BUY ANYTHING FROM THIS COMPANY.

6 ottobre 2022
Non scritta su invito
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Risposta di Pro Electric Scooters

Hi,

Thank you for your review.

We are extremely sorry that we have not received your scooter and we have opened an investigation with our courier. I can assure you that we are treating this as a matter of urgency.

We have relayed all this information to you through email previously.

We hope to solve this as soon as possible.

Thank you.

Valutata 3 stelle su 5

Scooter not delivered, mails no answered

I received and email from one of your team saying:

“ We are pleased to inform you that your pre-order will be shipped out earlier than the expected delivery date. Your order will be shipped today and you can expect to receive this tomorrow. You may have received an email confirming the shipping details, the tracking will become live once the courier has collected your order and it is on its way to you.”

This email was sent to me on Thursday 3rd November.
Since then I did not receive any shipping details or the parcel. I tried to contact you and my emails are being ignored.

Can someone contact me asap and tell me what’s going on with my order?

Regards,
Javier

****UPDATE****

I’ve been contacted by the company saying the email was sent by error.

3 novembre 2022
Non scritta su invito
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Risposta di Pro Electric Scooters

Hi,

Thank you for your review.

We are extremely sorry that this email was sent to you as it was intended for customers who pre-ordered the TX85.

You have placed a pre-order for a Kugoo G2 which is guaranteed to be delivered before the 7th of December. We will be in contact with you if we have any updates regarding this pre-order.

If you have any questions regarding this please email us on info@proelectricscooters.co.uk

Thank you.

Valutata 3 stelle su 5

There a good company but I had to pay…

There a good company but I had to pay for the shipping back to them for warranty purposes and also had to pay for the repairs that were faulty when I got it had to pay £190 and was messed around for just under 2 weeks but the quality is amazing

20 ottobre 2022
Non scritta su invito
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Risposta di Pro Electric Scooters

Hi,

Thank you for your review.

Unfortunately, in the last 11 months of our warranty, shipping costs to us are your responsibility as per our terms and conditions (we cover shipping costs back to you once your scooter has been repaired)

It is to our knowledge that your scooter has now been repaired and shipped back to you.

If you have any questions regarding this please email us on info@proelectricscooters.co.uk

Thank you.

Valutata 5 stelle su 5

Trusted seller… thanks!

I received my e-scooter & extra battery pack with no issues, my friend who recommended the site also received his the week prior to mine… their customer service is great also, they reply straight away… so I can only assume angry customers are leaving bad reviews… I ordered the x7 10” model with replaceable battery & it hit 21mph straight away which is great for the fair price of that model.

9 marzo 2022
Non scritta su invito

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