ProblemShared Recensioni 2.900

TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The support we received from the Problem Solved team from beginning to end was excellent. Every step was clearly explained, which made the whole process much easier. Sarah Le Quesne is an absolute... Leggi di più

Valutata 5 stelle su 5

Excellent experience today from booking to assessment. Fully kept upto date on times and dates. Session itself was for my son who is 10 on the dyslexia pathway. From start to finish our assessor Dave... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Andrew at Problem Shared was excellent throughout my ADHD assessment. He listened carefully, recapped our conversations clearly, and guided the discussion in a way that helped him gather everything he... Leggi di più

Valutata 5 stelle su 5

The waiting time was much less than expected, the site was easy to use forms were straightforward to complete, I am nearly sixty so very late diagnosis always knew there was something wrong but didn... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di salute mentale

Scritti dall'azienda

ProblemShared is an online mind health platform. We provide access to the highest quality care for individuals and institutions seeking mental healthcare services or neurodevelopmental assessments and support.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2900 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent Experience with Problem Shared

I personally had such a great experience with this company. I cant praise the staff enough and especially my consultant, my lady, for her professionalism, empathy, and the ability to create a comfortable and supportive environment during my assessment. I was provided with an absolutely excellent service, with clear communication, efficient processes, my overall experience was excellent and it wasn't long before I had a confirmed diagnosis.

16 marzo 2026
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Risposta di ProblemShared

We are so glad that the assessment process was a positive one for you, and that your assessor was able to create a comfortable and supportive environment for you. Thank you for taking the time to leave a review of your experience, and good luck with the next steps moving forward.

Valutata 4 stelle su 5

Great experience once technical issues…

Great experience once technical issues were resolved. Brilliant with my son and quick clear diagnosis would definitely recommend for an autism assessment

29 marzo 2026
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Risposta di ProblemShared

We are so glad that it was a positive experience for you and your son, and that we were able to resolve the technical issue that you faced. Good luck to you both moving forward.

Valutata 4 stelle su 5

I found very quick and thorough

I found very quick and thorough

20 marzo 2026
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Risposta di ProblemShared

Thank you for taking the time to leave a review of your experience, we are so glad that you found the process to be quick and thorough.

Valutata 5 stelle su 5

I have just finished by 2 hour…

I have just finished by 2 hour assessment, with the assessor Dionne Chiota she was kind understanding and patient with me throughout this process.
To be told the diagnosis was relief but also emotional help understand why I am this way. She talked to me through it and the next phase what's to happened and recommendations and helped me to see what its not my fault.
I did not have to wait long for my appointment which I was very happy about.
I would recommend ProblemShared, they are helping me in my journey...

5 aprile 2026
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Risposta di ProblemShared

Thank you for your recommendation and for taking the time to leave such a detailed review of your experience. We are so glad that your assessor was understanding and patient, and helped you to understand the next steps of your journey. Good luck moving forward.

Valutata 5 stelle su 5

Really in-depth assessment

Really in-depth assessment. I had Dionne and she was lovely, she didn’t make me feel rushed and she gave me guidance when I was going off track and gave me really lovely positive feedback

29 marzo 2026
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Risposta di ProblemShared

Thank you for taking the time to leave a review of your experience, we are so glad that you had a positive experience with your assessor and that she did not make you feel rushed, and gave you useful guidance. Good luck with the next steps in your journey.

Valutata 5 stelle su 5

Fantastic service

Fantastic service

22 marzo 2026
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Risposta di ProblemShared

Thank you for taking the time to leave a review, we are so glad that you found our service to be fantastic.

Valutata 5 stelle su 5

Great communication team were lovely.

Great communication team were lovely.

27 febbraio 2026
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Risposta di ProblemShared

Thank you for your review, we are so glad that the experience was a positive one for you, we are so glad that you found our team to be lovely that the communication was great. Good luck with your next steps.

Valutata 4 stelle su 5

A quicker route to well-supported Assessment

A long wait for the Assessment but much quicker than for in-person interviews. The whole process was clearly explained with regular email communications and the video assessment was easy to set up. Attending therapists were well- informed, explained their process well and easy to speak to. They supported my young person's assessment well and provided clear, same-day feedback, followed by the formal report very quickly after and online support after diagnosis. The ProblemShared approach made hard discussions easier for us and provided insights we need - gaining a report does not present solutions but has given us information to understand better and make changes. We felt well supported through the process.

28 marzo 2026
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Risposta di ProblemShared

Thank you for taking the time to leave a review. We are sorry that you found the wait time to be long, however we are glad that you found your assessor easy to speak to and that the process was well explained and that your report came through quickly. Good luck moving forward with the next steps in your journey.

Valutata 5 stelle su 5

From start to finish very informative

From start to finish very informative. Easy to use portal. Assessment via Video Link was made comfortable with an empathetic clinician. Very grateful.

31 marzo 2026
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Risposta di ProblemShared

We are so glad you found our online portal easy to use, and that your clinician was able to make you feel comfortable whilst being empathetic. Thank you for taking the time to leave a review of your experience.

Valutata 5 stelle su 5

I had a really positive experience with…

I had a really positive experience with ProblemShared. The whole process was incredibly quick and efficient, which made a huge difference as I’d been worried about long waiting times. From start to finish, everything felt well organised and straightforward.

The assessment for ADHD was arranged much sooner than I expected, and I really appreciated how smooth the process was. The clinician I spoke with was especially kind, patient, and understanding. He made me feel completely at ease, listened carefully, and explained everything clearly without making me feel rushed or judged.

Overall, I’m very grateful for how supportive and professional the service was. I would definitely recommend ProblemShared to anyone looking for a fast and compassionate assessment experience.

20 marzo 2026
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Risposta di ProblemShared

Thank you for taking the time to leave such a detailed review of your experience. We are so glad that you found the process to be quick and efficient, and that your assessor was patient and understanding. Thank you so much for your recommendation, and good luck moving forward with the next stage of your journey.

Valutata 5 stelle su 5

Kind

Thoughtful, kind, and expert assessors made the process, which my daughter (who has complex needs) was dreading, manageable.

20 marzo 2026
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Risposta di ProblemShared

Thank you for leaving a review, we are so glad that our assessors were able to support your daughter throughout the process and make it manageable for her. Good luck to you both moving forward.

Valutata 5 stelle su 5

Outstanding Service

I have had my diagnosis and my assessment was really good, lovely lady/professional.
I am ADHD but they continue to support and educate me on facing my diagnosis and moving forward, they showed compassion and empathy! Thank you doesn’t seem enough!

15 marzo 2026
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Risposta di ProblemShared

Thanks for taking the time to leave a review of your diagnosis with us, we are so glad that you felt as if you were shown compassion and empathy and that you found your assessor to be professional. Good luck moving forward following your assessment.

Valutata 5 stelle su 5

A truly wonderful experience

A truly life changing experience and obviously I am going through many emotions and thought processes but the support and understanding from all at Problem Shared has been both reassuring and informative. I have a long path ahead but I feel great with them by my side

24 febbraio 2026
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Risposta di ProblemShared

We are so happy to read that you found your diagnosis to be a life changing experience, and that you found our wonderful staff to be reassuring and informative. Thank you for taking the time to leave a review, good luck with the next steps in your journey.

Valutata 5 stelle su 5

Dyscalculia assessment with lovely Emma!

I had a dyscalculia assessment with the lovely Emma W! She was wonderful, so kind and patient (even when I found tasks particularly distressing or challenging). She made me feel so comfortable a long the journey. In the follow up call, she broke down the assessment to me and explained the findings in a way that was in-depth but easy to understand. Thank you Emma for your kindness and high standard of care! <3

1 aprile 2026
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Risposta di ProblemShared

Thanks for leaving such a positive review, we are so glad that you had a great experience with Emma and that she was able to make you feel comfortable throughout your assessment. Good luck moving forward following your diagnosis.

Valutata 5 stelle su 5

ADHD assessment

Really good experience, I was able to get my ADHD assessment much quicker than I was expecting. My assessor was very supportive and informative throughout the two sessions, and the information I’ve received from problem shared after my diagnosis has been really helpful

2 aprile 2026
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Risposta di ProblemShared

Thanks for taking the time to leave a review of your experience, we are so glad it was a positive one and that your assessor was supportive and informative, and that you appreciated the follow up information following your diagnosis. Good luck moving forward with the next steps in your journey.

Valutata 5 stelle su 5

Very good excellent

21 marzo 2026
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Risposta di ProblemShared

Thanks for taking the time to leave a positive review of your experience, we are so glad that you found our service to be excellent. Good luck moving forward.

Valutata 5 stelle su 5

I felt very at ease when having my…

I felt very at ease when having my assessment, and any problems I had beforehand were easily resolved over the phone.

18 marzo 2026
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Risposta di ProblemShared

We are so glad that you were made to feel at ease and that your issues were resolved beforehand by our support teams. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Very professional

The professional was very knowledgeable, well prepared and at the same time very welcoming, listening and appreciating additional info/feedback.

14 marzo 2026
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Risposta di ProblemShared

We are so glad that you found the team to be welcoming, and that you felt listened to throughout the process. Thanks for taking the time to leave a review, and good luck with the next steps in your journey.

Valutata 5 stelle su 5

Supportive

Initially concerned about the assessment online, I was soon put at ease when I realised how much effort went into making my child feel comfortable. Really supportive and informative.

18 marzo 2026
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Risposta di ProblemShared

We are so glad that our team were able to make your child feel comfortable and that you were put at ease despite your initial concerns about the assessment being online. Thanks for taking the time to leave a review of your experience.

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