The support we received from the Problem Solved team from beginning to end was excellent. Every step was clearly explained, which made the whole process much easier. Sarah Le Quesne is an absolute... Leggi di più
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Excellent experience today from booking to assessment. Fully kept upto date on times and dates. Session itself was for my son who is 10 on the dyslexia pathway. From start to finish our assessor Dave... Leggi di più
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Andrew at Problem Shared was excellent throughout my ADHD assessment. He listened carefully, recapped our conversations clearly, and guided the discussion in a way that helped him gather everything he... Leggi di più
The waiting time was much less than expected, the site was easy to use forms were straightforward to complete, I am nearly sixty so very late diagnosis always knew there was something wrong but didn... Leggi di più
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ProblemShared is an online mind health platform. We provide access to the highest quality care for individuals and institutions seeking mental healthcare services or neurodevelopmental assessments and support.
Informazioni di contatto
16 High Holborn, WC1V 6BX, London, Regno Unito
- help@problemshared.net
- problemshared.net
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent Experience with Problem Shared
I personally had such a great experience with this company. I cant praise the staff enough and especially my consultant, my lady, for her professionalism, empathy, and the ability to create a comfortable and supportive environment during my assessment. I was provided with an absolutely excellent service, with clear communication, efficient processes, my overall experience was excellent and it wasn't long before I had a confirmed diagnosis.

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Great experience once technical issues…
Great experience once technical issues were resolved. Brilliant with my son and quick clear diagnosis would definitely recommend for an autism assessment

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I have just finished by 2 hour…
I have just finished by 2 hour assessment, with the assessor Dionne Chiota she was kind understanding and patient with me throughout this process.
To be told the diagnosis was relief but also emotional help understand why I am this way. She talked to me through it and the next phase what's to happened and recommendations and helped me to see what its not my fault.
I did not have to wait long for my appointment which I was very happy about.
I would recommend ProblemShared, they are helping me in my journey...

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Really in-depth assessment
Really in-depth assessment. I had Dionne and she was lovely, she didn’t make me feel rushed and she gave me guidance when I was going off track and gave me really lovely positive feedback

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A quicker route to well-supported Assessment
A long wait for the Assessment but much quicker than for in-person interviews. The whole process was clearly explained with regular email communications and the video assessment was easy to set up. Attending therapists were well- informed, explained their process well and easy to speak to. They supported my young person's assessment well and provided clear, same-day feedback, followed by the formal report very quickly after and online support after diagnosis. The ProblemShared approach made hard discussions easier for us and provided insights we need - gaining a report does not present solutions but has given us information to understand better and make changes. We felt well supported through the process.

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From start to finish very informative
From start to finish very informative. Easy to use portal. Assessment via Video Link was made comfortable with an empathetic clinician. Very grateful.

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I had a really positive experience with…
I had a really positive experience with ProblemShared. The whole process was incredibly quick and efficient, which made a huge difference as I’d been worried about long waiting times. From start to finish, everything felt well organised and straightforward.
The assessment for ADHD was arranged much sooner than I expected, and I really appreciated how smooth the process was. The clinician I spoke with was especially kind, patient, and understanding. He made me feel completely at ease, listened carefully, and explained everything clearly without making me feel rushed or judged.
Overall, I’m very grateful for how supportive and professional the service was. I would definitely recommend ProblemShared to anyone looking for a fast and compassionate assessment experience.

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Kind
Thoughtful, kind, and expert assessors made the process, which my daughter (who has complex needs) was dreading, manageable.

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Outstanding Service
I have had my diagnosis and my assessment was really good, lovely lady/professional.
I am ADHD but they continue to support and educate me on facing my diagnosis and moving forward, they showed compassion and empathy! Thank you doesn’t seem enough!

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A truly wonderful experience
A truly life changing experience and obviously I am going through many emotions and thought processes but the support and understanding from all at Problem Shared has been both reassuring and informative. I have a long path ahead but I feel great with them by my side

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Dyscalculia assessment with lovely Emma!
I had a dyscalculia assessment with the lovely Emma W! She was wonderful, so kind and patient (even when I found tasks particularly distressing or challenging). She made me feel so comfortable a long the journey. In the follow up call, she broke down the assessment to me and explained the findings in a way that was in-depth but easy to understand. Thank you Emma for your kindness and high standard of care! <3

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ADHD assessment
Really good experience, I was able to get my ADHD assessment much quicker than I was expecting. My assessor was very supportive and informative throughout the two sessions, and the information I’ve received from problem shared after my diagnosis has been really helpful

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I felt very at ease when having my…
I felt very at ease when having my assessment, and any problems I had beforehand were easily resolved over the phone.

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Very professional
The professional was very knowledgeable, well prepared and at the same time very welcoming, listening and appreciating additional info/feedback.

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Supportive
Initially concerned about the assessment online, I was soon put at ease when I realised how much effort went into making my child feel comfortable. Really supportive and informative.

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