My account statement is missing entries from yesterday. Played for an hour, made some bets, but nothing appears in the history. Been trying to figure out what happened but theres nothing to look at.
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Hit $120 on favourite game. Customer service was kind love it. My friend was laughing because I kept checking the status. I checked later and the same result was still there.
Still playing here simple as that. Message Center answered my question no joke. My friend was laughing because I kept checking the status. I checked later and the same result was still there.
Cashback offer said 50 pounds but only 32 arrived in my account. Support told me the terms were different than what I saw, then stopped responding to my follow-up emails.
Dettagli dell'azienda
- Rivenditore di scommesse sportive online
- Agenzia di scommesse
- Allibratore
- Casinò
- Sala per giochi d'azzardo
- Casinò o centro scommesse online
Scritti dall'azienda
Pakiet powitalny do 4 000 zł + 300 darmowych spinów
Informazioni di contatto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Had to upload my ID twice because they…
Had to upload my ID twice because they said it didnt go through the first time. Support couldnt explain why it failed, just asked me to send it again.
Logged in on Sunday to ask about a…
Logged in on Sunday to ask about a withdrawal and live chat had 28 people in queue. Gave up after 50 minutes, nobody ever picked up.
Their support gave me a generic answer…
Their support gave me a generic answer to my question then immediately ended the conversation. Tbh it felt like they wanted to close it rather than actually help.
Signed up with a welcome offer that the…
Signed up with a welcome offer that the email said was good for couple of months. Logged back in after 6 weeks and the bonus funds just vanished without warning or notification.
Deposited and claimed the promotion
Deposited and claimed the promotion, then realized the free spins only worked on certain slots. This wasnt clear before I opted in, only found out after I started playing.
My account statement is missing entries…
My account statement is missing entries from yesterday. Played for an hour, made some bets, but nothing appears in the history. Been trying to figure out what happened but theres nothing to look at.
Cashback offer said 50 pounds but only…
Cashback offer said 50 pounds but only 32 arrived in my account. Support told me the terms were different than what I saw, then stopped responding to my follow-up emails.
Submitted my driving license and proof…
Submitted my driving license and proof of address for identity verification. They confirmed receipt and approval, but then I got another request for identical documents. Felt like I was going in circles.
Asked support why my cashout was…
Asked support why my cashout was blocked and they couldnt even tell me which document was missing after 7 minutes of back and forth.
Got into a bonus round on one of the…
Got into a bonus round on one of the games couple of days ago and it just stopped working. Restarted it and the feature was marked as done but no payout showed up.
Tried the slot game and it froze right…
Tried the slot game and it froze right when I hit the bonus round. Support said to try again later but my winnings never showed up in my account history.
Requested a payout couple of days ago
Requested a payout couple of days ago. The withdrawal tracker keeps changing the estimated date and I still dont have the cash. Pretty frustrating tbh.
Tried reaching support on a Sunday and…
Tried reaching support on a Sunday and the queue position changed so slowly I thought it was frozen. Ended up just closing the window after 40 minutes.
The bonus page didnt specify which…
The bonus page didnt specify which payment methods qualified for the promotion. I deposited via one method and found out later that method wasnt eligible for the offer.
Support gave me an automated answer…
Support gave me an automated answer that wasnt relevant to my problem, then ended the chat. Now I have to queue up again and explain everything from scratch.
Requested a withdrawal 6 days ago and…
Requested a withdrawal 6 days ago and was promised 3-5 working days. No money yet and support responses are getting slower. Theyve stopped answering my emails altogether.
Logged me out during a game and when I…
Logged me out during a game and when I tried to get back in it took forever to load. By then I'd lost interest tbh. Feels like the system needs work.
Noticed a gap in my betting history…
Noticed a gap in my betting history after I played through the bonus. One entire session just vanished from the records. Contacted them and got told to refresh, which didnt help at all.
Contacted support about a withdrawal…
Contacted support about a withdrawal issue. Got a copy-paste response that had nothing to do with my problem, then they ended the conversation. Really frustrating.
Good hit on Big Bass all good.
Good hit on Big Bass all good.
Actually real casino no lie.
It was a regular session but a good one.
I checked later and the same result was still there.
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