Pristine Gadgetz Recensioni 294

I ordered some AirPods and ten days later they have still not arrived. No update as to when they will arrive !! Very disappointed !! Will give it another few days before I contact card issues to demand a refund . I have just tried to ring them and surprise surprise the number is not recognised 😩.

It's been over 7 days and I haven't received my order, no update on order too and also no tracking on my package for the delivery also. So I don't even know what happened

The price of the product was significantly cheaper than elsewhere which intially made me dubious but after reading reviews I was confident with the purchase the AirPod pro 2s which ere reconditioned but you would think they were brand new. In the box with everything included and work great for half the price than other companies

Sold me counterfeit airpods and refused to provide me with a way to return them. They have reviews about it going months back so they obviously just scam people and get away with it some of the time. They also always seem to blame the "seller company" despite never actually naming them.

Product delivered on time and as described

Haven’t got my parcel yet due to full price of postage not being paid by this company

Amazing customer service. Incredibly quick to respond to questions and so helpful.

Will definitely be using these guys again!

I purchased what were advertised as Genuine Apple AirPods Pro 2 (refurbished) from this company. At first, they seemed to work fine. However, after upgrading to the iPhone 17 Pro, which has the feature that detects non-genuine Apple products, they would not connect.

I contacted Apple Support, who confirmed that the AirPods were not genuine Apple products. I then emailed the company, and they admitted that the AirPods were refurbished with non-Apple components by a third-party company.

These were misrepresented as genuine, and I feel this is misleading and unacceptable.

Good quality product delivered on time, very impressed with this business

I like to give them minus 100. Fraudsters and thieves.

Received fake air pods. I wouldn’t trust as seller if legitimate items.

Apple AirPods are definitely fake. Avoid this website at all costs.

AVOID!
Received fake Bose open ultra earphones. In a sealed box, but a Chinese copy. Printing in wrong places, serial number not matching to the product, printed logo on product rubbing off almost immediately, very loose fit on ear. fairly convincing sound quality to the untrained ear, but I have had alot of experience in audio tech and quite familiar how Bose open ear buds should sound so be aware if you have previously purchased a pair. Contact Bose with information and images and they will advice you. I suggest intiating a charge back with you bank if you, like many people that have already been stung by this scam website.

Fantastic service and awesome quality product, the sound was fantastic. I have a very happy daughter. Thankyou

Don't buy because they sell refurbished stuff that is fake, or use inferior products. I got Airpods pro 2 and thought it was strange they wouldn't upgrade. The reason, because fake. They have even admitted by email that they are not real.

DO NOT USE THIS COMPANY - THE SELL FAKE AIRPODS

See email I sent to them below:

This is my final notice.

The two Apple AirPods Pro 3 sets you sold me are counterfeit. I took them to the Apple Store, where an Apple technician inspected them and confirmed multiple clear indicators that they are indeed bad fakes, including the following.

1. Poor lid workmanship with a loose and inferior fit
2. Extremely poor sound quality
3. Serial numbers on the packaging are applied with stickers; Apple laser prints serial numbers.
4. The serial number on your packaging has already been presented at TWELVE different Apple Stores in the UK, this month alone, by other concerned customers checking authenticity
5. Most damning of all, I ordered two sets, delivered in the same envelope and both boxes carry the EXACT SAME SERIAL NUMBERS which alone proves they are not genuine - Apple serial numbers are unique to each device, just like a car number plate.

Because of this I have already had to purchase two genuine replacement sets directly from Apple, reciept attached, redacted.

Shame on you as a business. Selling this absolute rubbish while advertising it as genuine Apple products is bad enough but doing so when parents are buying Christmas presents for their children is truly disgusting behaviour. Passing off cheap counterfeit junk as genuine is completely unacceptable and indefensible.

This is my final communication before escalation to the relevant authorities.

Awful experience I ordered the AirPods 3 but I received the AirPods 2. They refused to send me the correct item I paid for.

The initial purchase was great. A few months after the purchase, I got in contact with them as my AirPods developed a fault ( I won’t go into the details ) but the customer service and after care was brilliant.

DO NOT BUY FROM THIS COMPANY. checked their companies house and the company was dissolved in January 2025. How are they still trading? taking peoples money and sending fake goods, their number doesn't even work & their address is someones home. GUTTED I didn't read the reviews before I bought - the positive ones will be paid and fake via this person.

Bought a jbl flip 7 and the item arrived promptly.
The item was faulty in that it didn’t produce any sound.
Complete faff trying to get them to respond to arrange for a return.
Eventually given an address to post back at my own expense.
No details that the item was returned or a refund on the way till contacted again.
Basically return postage time and effort for something that didn’t work!
Not great service