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Valutata 5 stelle su 5

Due to a misunderstanding between us the product I wanted was not available so they sent out something very similar, ordinarily it would have been acceptable but I already had this one. A couple of... Leggi di più

Valutata 1 stelle su 5

Ordered an under armour top in June said 3-5 working day delivery. Still not received order sent 4 emails 1 voicemail as don’t answer phone. Only had 1 email reply back this top was a present whic... Leggi di più

Valutata 2 stelle su 5

I purchased an Item then 3 days later the order was dispatched even though they state a 3-5 working day delivery time. I got a refund on my delivery costs but still haven’t got my item to this day. Fi... Leggi di più

Valutata 1 stelle su 5

Absolutely disgusting, have emailed 5 times as order of 18th July, order no. 15923 has still not arrived 😡 no one answers emails and paid for 3 day delivery. No telephone contact! Will be sourcing he... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento sportivo

Scritti dall'azienda

Manufacturer of sports wear in the UK


Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

368 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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2,6

Tutte le recensioni

(368)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Appalling customer service

Appalling customer service. Provides misleading information. Substandard quality garments. Extremely overpriced. Provided invalid returns information. China based company but uses third party UK delivery service to mislead consumers that they are UK based. Would not recommend!!

20 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Bought trainers in October 23

Bought trainers in October 23, still not received, no response via email or insta, and viewed my message. Must be on his ass, still trading with no intention on sending the goods. Dossers will be dossers. Enjoy it scruff

15 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

This I believe is a fake company

This I believe is a fake company. Do not buy from this company. A jumper ordered for my teenage son on 14th Dec. Today is 22nd Dec, goods still not received by Royal Mail and obviously not received in time for Xmas. No phone number to call. One email which went to my junk. I will be disputing the payment with my bank and attempting to refund my pyt. Shame on primo whoever you are for defrauding customers at Christmas.

14 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Total scam

Total scam, returned clothes, they dont respond through any social media or email. Still waiting on refund from October. DO NOT BUY FROM THIS COMPANY

3 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

Would not use this company again

Would not use this company again, I returned some shorts back in September and still have not got my return, was getting replies to my emails saying sorry you haven’t received your return, I have them emailed about 5 times since with no reply!

30 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

DO NOT ORDER FROM THIS SITE!!

DO NOT ORDER FROM THIS SITE!!! SCRAMMERS!!!

I order a £115 Jacket in September and have near received it!! Chases them via email to find out where it was final got a reply, they said it was out of stock and that I would receive a refund but that never happened!!! It’s now December.

30 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Either stopped trading or a scam

Undelivered clothing ordered three weeks ago, since then, no reply/response to multiple emails and phone calls and website no longer appears to be functioning. Attempting to reclaim payment via my bank.

29 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Scammers

Had ordered some stuff from this website a couple of years ago with no issues however totally different experience this time around. Bought some protein powder around 6 weeks ago and a week later was told this was delayed due to shipping issues in Europe. Now for over a month have had emails & instagram messages ignored and no sign of my items or a refund! Avoid at all costs

13 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Nightmare from start to finish

Nightmare from start to finish. Delayed, then not delivered, then a refund promised, no refund. Chasing and chasing. More time spent chasing up the mess than you would believe. If you have plenty of spare time and love emailing people, order something from here

26 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

If I could give no stars I would!!

If I could give no stars I would!!! Absolute s**t show of a company!!! Reading other reviews mine is very similar. Ordered one size of trainers… they sent wrong size. I returned straight away ( paying £8.95) heard nothing… I sent email after email…. Instagram messages most days. Now and again I’d get a reply saying their PayPal won’t work to do a refund. Finally this morning after going through PayPal and citizens advice I’ve been refunded. I returned trainers on august 24th!!!!! DO NOT BUY FROM THIS COMPANY!!

10 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

ABSOLUTE CIRCUS OF A COMPANY

Absolutely inept and backwards company. Ordered some trainers in a size 8 and they blatantly sent the wrong size to me (shows they have no checks before shipping). When contacted, they told me to follow the returns procedure (buyer liable for postage) again, when pressed on this, as it was their mistake, they sent a prepaid label for me to send item back. Had to chase them to confirm the item had been received back to which they told me they had received and it has now been refunded and stated it can take up to 10 working days. Fine, but 14 working days later there’s still no sign of a refund. Emailed them to no avail and the contact number on their website (a mobile number - extremely odd) never rings through and goes to EE answerphone. Absolutely awful service, possibly the worst service I have ever encountered while online shopping. Website now doesn’t work and there is no way to contact them - brill! The company is obviously run/managed by fools and would absolutely avoid ordering anything from them like the plague. Unfortunately, I had to give them 1 star on this review when even that is astronomically generous. AVOID AT ALL COSTS.

9 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Wouldn’t even give this company a star

Wouldn’t even give this company a star. Absolute joke of a company ordered new balance shoes if them and it said be 3-5 working days and it’s been 4 weeks. With no communication and Iv tried emailing there customer service at least 5 different occasions and no response. Avoid at all cost. Is there anything I can do to escalate this with no communication?

7 novembre 2023
Non scritta su invito

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