Prime Bathrooms Recensioni 

My mirror was delivered broken (which was due to the delivery company). However, to get a refund i have been chasing Prime bathrooms for over 3 weeks via email and phone and have had no response at all.
I would not recommend.

Delivery problems, took 6 weeks to get a shower tray, multiple calls and took recorded delivery letter to get anything done. This was the express delivery service.

I ordered a bath and it never came. I only got a response after about a month of calls/emails saying it was out of a stock but despite this still couldn't even get a refund.

Honestly just avoid this company. Horrific from top to bottom.

We were never sent the tap we ordered and have still not received a refund. No reply when we contacted them. Would not use this company ever.

My items were delivered within 26 hours of ordering. Now that is service with a smile!

Product quality amazing! happy with the customer service, would definitely recommend Prime bathrooms

Fast service and quick, well packaged delivery

I bought a toilet suite and it’s simply superb! The design is top-notch and installation was a walk in the park. The quality is excellent and comfortable, plus Tom from Prime Bathrooms showed exceptional customer service, he helped me choose which items would suit me best and to top it off gave me a 10% discount on my entire order. I wholeheartedly recommend Prime Bathrooms for its quality and performance.

I ordered a vanity unit with toilet and paid for quick delivery. This was on the 28th of July. On the 8th of August after numerous attempts to contact them, I was told it was out of stock and would receive a full refund. Its now the 9th of September and still no refund and cannot get on contact with them.we have tried various ways and nothing. I would avoid using prime bathrooms.

Amazing service. Have used them twice now and will definitely use them again. Yasin was very helpful and knowledgeable.

Excellent all round. Latest style of all fixtures for bathrooms. Great customer service. Very good with delivery times and very flexible. Can’t be beaten on anything price, quality and customer service. Have used many times a will be doing again. Always one I recommend.

Had an excellent experience with Prime Bathrooms. Delivered all my items in time to Birmingham, excellent customer service and good quality products.
They're happy to exchange items and have excellent customer service.

Great bathroom. Lovely customer service by tiger in specific. Happy overall

From start to finish these guys have been great. A happy customer with a quality bathroom.
Also a very big thank you to Yas for all his hard work.

Y.k

Definitely recommend these guys for your bathroom! Modern bathrooms to fit any size ….

Fitted both my bathrooms and they had the perfect range for all my requirements.

Couldn’t be any happier.

Plus such great customer service for those who have no idea about bathrooms !

Lovely team and Amazing customer service , go above and beyond for their customers!!

Amazing staff everything that got delivered was as advertised great communication would recommend A+++

Ordered a bath online and went seamlessly, money left account, order confirmation seemed legit.
Few days later, I called to enquire, someone finally answered after about 20 times calling in the space of an hour, I was informed it would be "Monday" (this was Thursday) for a despatch timeframe. So despatching one week after ordering.
No despatch email on Monday, called many times on Tuesday, no answer at all. Emailed them directly.
Email came back offering me a smaller sized lesser quality bath for the same price. My bath was not in stock, yet still available online to order.
Emailed with a refund request whilst, I was told refund would be processed instantly. 12 working days later, no refund.
Chargeback process started with my credit card.

Some further digging has revealed,:
Owners of prime bathrooms are registered under The Bathroom Range at the company address, accounts overdue on companies house, with some dissolved businesses and a number of associates all strangely at similar addresses..says it all.
Reported to authorities for fraud, so hopefully will stop this from happening again.

DO NOT ORDER FROM HERE, YOU WILL NOT GET YOUR PRODUCT AND HAVE TO GO THROUGH THE MISERY OF A CHARGEBACK.

I wish I had looked at Trustpilot before ordering. I made an order on Aug 19 and cannot get in contact with the company about delivery. They dont answer emails and the phone rings out. Avoid.