Primalfurnishings Recensioni 

287
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Thank you so much! I’m genuinely happy with my experience. The quality is truly outstanding, and your service and customer care are always excellent I really appreciate it

Valutata 5 stelle su 5

Beautiful big corner sofa i love it so much!! Fantastic customer service from Sam, an amazing guy, helped me so much, especially with my circumstances was so understanding. Fast delivery, delivery gu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Delivered within original time slot that we were given but regularly advised, via phone calls, the eta. When it arrived the 2 men brought the sofa in and built it. Very efficient and polite. Will de... Leggi di più

Valutata 5 stelle su 5

I bought a u shaped sofa, I absolutely love it. The sofa was bigger than the size advised on the website and I was struggling to fit it in my living room, I messaged primal furnishings and someone cal... Leggi di più

Dettagli dell'azienda

  1. Negozio di divani

Scritti dall'azienda

Furniture collection to the residential, office and hospitality sectors. From ordering to delivery, your project will always be in the hands of our dedicated trade team, offering you the best customer service


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

287 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(287)

25 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Really happy with this company

I ordered a bishop style corner settee from Primal Furniture and received a confirmation of my order via email, I then emailed asking for a delivery date but didn’t receive a response, I contacted them via mobile telephone and they stated they had replied to my email (but it hadn’t come through), the customer advisor was lovely, apologised for that issue but very quickly confirmed my delivery date, which was much quicker than anticipated and was the next day- to Manchester. I was kept up to date throughout the day via telephone calls as to where the delivery men were and the two men who attended my home address were really pleasant and professional. Great service throughout and we love our new settee. Thanks so much. I would highly recommend this company!

3 aprile 2024
Logo di Primalfurnishings

Risposta di Primalfurnishings

Hi JD,

Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with Primal Furnishings. We apologize for the initial communication issue but are glad to provide you with prompt delivery. Enjoy your new sofa!

Kind regards,

Primal Furnishings

Valutata 5 stelle su 5

Absolute Gentleman and true to his…

Absolute Gentleman and true to his word, there was a slight mix up over my new u shaped sofa, it wasn't high enough for my needs I am very poorly and needed it a certain height but straight away it was sorted with a new replacement suite being sent out within a couple of days it was also a bank holiday weekend so I wasn't expecting it to be sorted so quickly. I cannot recommend this company enough, from the owner to the efficient delivery personnel an absolute fantastic experience with a great quality sofa at a good price. I'll certainly be recommending Primal to family and friends. Thank you so much.

3 aprile 2024
Logo di Primalfurnishings

Risposta di Primalfurnishings

Hi Marg,

We really appreciate your feedback and are glad we could promptly address the issue with your sofa to ensure your satisfaction. Thank you for recognizing our commitment to providing great service and quality product. Enjoy your new Sofa!

Kind regards,

Primal Furnishings

Valutata 5 stelle su 5

Brilliant service and customer care

It was a late delivery but that did not matter as we got our items, one corner unit plus arm chair plus foot stool and lads put all together so well pleased
So we would like to thank the company very much.and we will buy again from you

19 marzo 2024
Non scritta su invito
Valutata 4 stelle su 5

Very dependable

They delivered on time and they put my corner unit together which was great as I live alone they took care doing it,I must say the elder man was lovely he was chatty,respectable and polite

21 marzo 2024
Valutata 4 stelle su 5

Deliver came early

The 2 men that delivered the 2 + 3 sofas were great they should have rang me a day b4 delivery but it turned out to be 1 hour B4 luckily i was out watching Man United in the pub just a 10 minute walk as it was a Sunday i did not expect it but it arrived in 5 days instead of 7 days pleased it came early well done littleore notice next time sofas look great for the money i paid

17 marzo 2024
Valutata 5 stelle su 5

Lovely sofa

Lovely sofa , kept up to date regarding delivery times and the delivery men were great too. Definitely would recommend

16 marzo 2024
Valutata 5 stelle su 5

Absolute pleasure to buy from

Absolute pleasure to buy from. The suite was the cheapest ANYWHERE, even WITH delivery. I contacted them via email about 6 days after my order was placed and received a phone call around half an hour later to inform me of the date and time for delivery. The gentleman that phoned me was so lovely and helpful. Kept me up to date, by phone, at every stage. I much prefer the personal touch. Shows they care 🙂 Will definitely recommend to everyone I know. Thank you guys.

8 marzo 2024
Valutata 5 stelle su 5

Excellent Sofa

Great service and sofa from Primal Furnishings. The two chaps were friendly helpful and respectful and even took their shoes off. The sofa admittedly wasn't quite the colour I expected and arrived a couple of days after the scheduled time frame. Nevertheless, the sofa itself is amazing, comfortable and a very decent size. The material is lovely and it was very easy to assemble. Thank you Primal Furnishings. I have already recommended you.

16 febbraio 2024
Valutata 5 stelle su 5

Would highly recommend this company

Would highly recommend this company. They were really helpful answering queries over what’s app and then when I ordered the sofa arrived in 3 days when it was initially 7-10 days. They kept me informed about the delivery on the day. We love the sofa and cannot fault the service or price. Thank you Primal Furnishing!

16 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

AMAZING SERVICE

AMAZING SERVICE

I was a little nervous at first buying a sofa online as it was a lot of money to pay for something I hadn’t seen in person but I am absolutely over the moon with my sofa it’s absolutely beautiful, soft beautiful material and comfortable, easy to put together. Delivery guys were absolutely amazing very polite and made conversation which I love, I hate awkward encounters with people but they were both lovely! I would definitely use this company again in the future! 10/10 :) :)

12 febbraio 2024

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