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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Prestat produces the very best chocolates in this country. It’s terrible news that their shop in Piccadilly has closed but on line there are the main choices. Hopefully more types (eg coffee creams) w... Leggi di più

Valutata 1 stelle su 5

Real issues with the delivery company. It is not DPD it DPD interlink the cheaper company that cannot make an effort to deliver. After the first delivery attempt to the WRONG address I downloaded the... Leggi di più

Valutata 5 stelle su 5

Amazing. Point to note, when ordering for delivery to Europe can be complicated, due to customs needing details provided to courier, maybe Prestat can look into this. We are new and loyal customer go... Leggi di più

Valutata 5 stelle su 5

Ordered two boxes of chocolates on Black Friday using a discount code which made the price reasonable. The delivery was quick and packaging was great. Always loved Prestat and was looking for a specia... Leggi di più

Dettagli dell'azienda

  1. Cioccolateria artigianale
  2. Fabbrica di cioccolato
  3. Cioccolateria
  4. Dolciumi
  5. Fornitore di regali aziendali
  6. Negozio di articoli da regalo

Scritti dall'azienda

Prestat, acquired by Domori in 2019, was founded in 1902 by the legendary inventor of the chocolate truffle himself, Antoine Dufour. Amongst the oldest British chocolate brands, Prestat is a longstanding supplier of the Royal Household and has been granted two Royal Warrants, by Her Majesty Queen Elizabeth II and Queen Elizabeth The Queen Mother. Prestat is the largest London based chocolate producer, recognised for its creative recipes, whimsical character, and colourful packaging.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

216 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 4 stelle su 5

Actually I ordered a box of chocolates…

Actually I ordered a box of chocolates to find out which fillings you do. Unlike other sites you do not show a chocolate, name it and inform of the contents, which I found odd.
The chocolates are a good mouthful and tasty, costing over £3.00 each. Better value for money than another firm and less value than the other firm we use. Sad but true, we may come to you again when our pensions go up !

4 marzo 2024
Valutata 3 stelle su 5

The delivery and packing was great and…

The delivery and packing was great and the giftee has said the chocolates are lovely. However, when ordering there was a box asking if I wanted to put a note in with the order, which I did, but apparently the birthday wishes were omitted from the delivery which was a shame, other than that everything was great.

1 marzo 2024
Valutata 1 stelle su 5

Valentines gift was sent by a…

Valentines gift was sent by a fulfilment centre, arrived in a plain box, with brown paper, everything broken. not gift wrapped nothing, shocking at the price f nearly £100. I will never order online at prestat again as they use a third party. I contacted the shop in London and the girl was very apologetic and sent the valentines gift wrapped as a lovely gift, sending it out for the next day, which i received, I am very thankful for the customer service at this shop but not when ordering online.

7 febbraio 2024
Valutata 5 stelle su 5

A gift order

i ordered these as a gift and the recipients were delighted. delivery was very prompt. price was great for quality. best experience i have had for ordering something when not living in the uk. thanks.

27 dicembre 2023
Valutata 1 stelle su 5

Good afternoon I have been buying…

Good afternoon I have been buying prestat chocolates for 3 decades or more. This is the first time I have ordered online since moving from London. The chocolates arrived 3 boxes in all one of the boxes was opened and the chocolates inside were in disarray. I sent a photograph of the unattached tamper seal and the reply I got was from Marie /Maya "this is quite normal thankyou for your understanding". This was a present for some one.I find the attitude of your customer service quite unacceptable almost making out that I am making this up? Very dissapointed indeed. I have discarded the chocolates as am not happy with giving a present that that has been opened.I will not be buying from prestat again. Yours Sincerely Albert Povey

12 dicembre 2023
Non scritta su invito
Valutata 3 stelle su 5

All arrived on time

All arrived on time. Unfortunately the surprise was ruined as branded outer packaging was used to ship the chocolate. The intended recipient knew straight away what they were 🙁

27 novembre 2023
Valutata 1 stelle su 5

Worst delivery ever...

delivery is canselled just 2days after of my order then no update even I used chat, 2-3days later just e-mailed me beacuse of a lot of delivery, it is not reason of my delivery canceled and I cannot get item for 2 weeks and still not arreived when you sent this feedback request

6 novembre 2023

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