Prestat Recensioni 216

Swift and efficient service, as I expected from Prestat

We love the taste of the chocolate

Beautiful chocolates. Loved all of them. They were a birthday present and I hope there will be many more to come….. chocolates that is .

I received a box of 325g Jewel Chocolates. It was a gift from my daughter. Firstly, the courier they used left the parcel on my wall and not on my doorstep. It would have taken 15 seconds to do so. My neighbour found it. Secondly the chocolates were not in good condition, many of them white coated. I rang the Piccadilly office on Tuesday 19 th August and spoke to someone who said his manager would send me another. I haven’t heard anything. I’ve also sent an email through their website. No reply. These are premium chocolates and expensive. This is not an acceptable way to treat your customers . Please could someone contact me with a resolution.

Bought as a gift. Lovely presentation.

I am an aficionado of Rose & Violet creams and these get my top vote.
Right consistency of good chocolate and delicious well flavoured creams. Nothing too sweet, just right

Great service and great chocolates

Fabulous luxury experience to receive or gift packaged beautifully and arrive in hot weather with protective cool bags attention to detail just perfect

An easy to use site, the chocs arrived "early", and they are terrific.

You missed the order making it late and then were only able to send half as it was out of stock when you did come to it. I did appreciate the email acknowledgement and apology but I'm also now being pestered by email for a review which is annoying... hence 2 stars.

I wrote an email to you; but received no reply!
The Magical Garden thins were in a beautiful V&A Alice In Wonderland box; but did not taste of either elderflowers or strawberries?
And the Earl Grey Tea and Bergamot Blossom thins; which i have purchased many times, from Ocado; tasted of mint!!

I only received one of my 2 purchases, I need the second one

Paid £42 to buy the Hot Cross Bun Easter egg direct and saw it later on Ocado for £13 (marked down from £26). The egg doesn't taste of hot cross buns and it's tiny - approx the size of the smallest Cadbury/Mars boxed eggs. Was expecting Easter to be made special by an extravagant gift from famous chocolatier, but feel ripped off instead.

Great service, prompt delivery, top quality product! The best hot chocolate you can get.

Speedy service. Arrived next day.

Seriously the best chocolates in the world

My first order of Prestat chocolates will definitely not be my last one. Currently looking through the varieties available to decide what to order next time.

Delivery takes too long. The mystery box consists of the coll3ction that doesn't sell. Wasn't tasting good

Everything about this Prestat order was excellent. Despite the fact that I initially found that my Valentine's gift box was destined to be sent to myself instead of my intended recipient and so I contacted Prestat's customer support team to ask them to change the delivery address which they did without any fuss whatsoever. They kindly despatched my gift to the corrected address and it reached the intended destination in plenty of time for Valentine's Day. Apparently it was very well received - so I'm in the good books! Well done Prestat... I'll be back (o: