Amazing. Point to note, when ordering for delivery to Europe can be complicated, due to customs needing details provided to courier, maybe Prestat can look into this. We are new and loyal customer go... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Prestat produces the very best chocolates in this country. It’s terrible news that their shop in Piccadilly has closed but on line there are the main choices. Hopefully more types (eg coffee creams) w... Leggi di più
A well made box of lovely chocolates, but the fillings were a little too restrained for our tastes. By this we mean the intensity, as well as the choice of flavours. An honourable exception however... Leggi di più
Ordered two boxes of chocolates on Black Friday using a discount code which made the price reasonable. The delivery was quick and packaging was great. Always loved Prestat and was looking for a specia... Leggi di più
Dettagli dell'azienda
- Cioccolateria artigianale
- Fabbrica di cioccolato
- Cioccolateria
- Dolciumi
- Fornitore di regali aziendali
- Negozio di articoli da regalo
Scritti dall'azienda
Prestat, acquired by Domori in 2019, was founded in 1902 by the legendary inventor of the chocolate truffle himself, Antoine Dufour. Amongst the oldest British chocolate brands, Prestat is a longstanding supplier of the Royal Household and has been granted two Royal Warrants, by Her Majesty Queen Elizabeth II and Queen Elizabeth The Queen Mother. Prestat is the largest London based chocolate producer, recognised for its creative recipes, whimsical character, and colourful packaging.
Informazioni di contatto
Unit 8 Powergate Business Park, NW10 6PW, London, Regno Unito
- ecommerce@prestat.co.uk
- prestat.co.uk
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fabulous box of traditional chocolates
Fabulous box of traditional chocolates, which have a beautiful selection of flavours that taste luxurious and delicious.

Risposta di Prestat
These chocolates are delicious
These chocolates are delicious. Always a fan of rose and violet creams, since my days when I was one of the employees at south molten street store in 1970’s. My order of yummy chocolates arrived safely and earlier than than expected, savouring every one I eat. A comment to work on the gift box is lovely, but certainly too much packaging for the environment, please consider how that can be dealt with in future. The bergamot and earl grey chocolate bar is superb, still wanting more. The flavours are wonderful. I will buy some more when I am able. Thank you.
Carry on providing the very best of the…
Carry on providing the very best of the best chocolate!
I think you are the last company to make chocolates a real treat!
Expensive? Yes…… but you get what you pay for!
Amazing gift for a loved one.
The chocolates are absolutely amazing and the presentation of the boxes are pretty special too. They make a perfect gift for anyone only wish there were more chocolates to enjoy!!!

Risposta di Prestat
Top Class Chocolate and Packaging
I shared a box of Prestats with my people in my office and we all loved them! I won't be sharing next time! Tom.
Ordered two boxes of chocolates on…
Ordered two boxes of chocolates on Black Friday using a discount code which made the price reasonable. The delivery was quick and packaging was great. Always loved Prestat and was looking for a special treat for Christmas so really pleased with the whole process of ordering via the website and the fast efficient delivery. Well done
No Easter egg for us
I ordered an Easter egg on 1 April 2020 for delivery for Easter (11 April at the latest). Sadly Prestat used Royal Mail and I did not receive the egg in time. So disappointing. Addionally the card was written in upside down - a total lack of care. And Prestat's response - "they are not responsible for Royal Mail not delivering in time"...... thanks (not) Amanda. No apology or acknowledgement that it would be disappointing to buy (an expensive) Easter egg that does not turn up in time. Prestat chooses to use Royal Mail ......I won't shop again with Prestat. Arrogant and uncaring.
Overcharged and Rude
I recently bought 5 boxes of chocolates from Prestat. The cashier over charged me and I noticed when I got home.
To be fair when I called she said that she would refund.
I returned and was met by a very rude woman who it seems that it was a big inconvenience to her to refund me the money.
I like their chocolate but the compounded experience - overcharged + rude - has left me with a bitter experience.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







