Premium Car Buying Service Recensioni 

Contacted the company to sell a vehicle due to a family emergency, they made an offer, after submitting all the info, after trying to get more info and waiting, they turned around and said they will not be buying, based on their offer, i already made some commitments.

Was completely messed about.

What a very pleasant intro to the company welcomed by Stuart a very personable man and then Wayne who carried out his work very professionally and politely. A wonderful experience in dealing with this company, Thankyou. Michael

Abs, was amazing. Tricky paperwork which he made easy. Lovely man, could have chatted all day. Thanks very much. PS he bought both cars. PPS - would defo us again.

Good service and polite approach from both Ruben and Alan.
Fair appraisal to the vehicle and negotiation was relatively easy.
Would recommend o er we buy any car ! For sure .

The process was simple, Abs was wonderful and really polite. I 100% recommend .

really good communication ABS was really helpful and did he best for me to get the best price he was a1 would recommend very professional

⭐⭐⭐⭐⭐

Sold my VW Tayron today to Alan and Reuben. Top blokes! 👍

They turned up and proceeded to give the car what can only be described as a full forensic investigation. I was half expecting them to dust it for fingerprints and ask where I was on the night of the 12th! 😂

To be fair, they were just doing their job, and they were both friendly and professional throughout. They explained they were only the middlemen, so they could only offer what they were authorised to pay.

VW had already offered me £27,000. I asked for £29,000, and they came back with £28,500. At that point, I grabbed the money and ran! 💸

The whole process took a little longer than I’d hoped, but everything was straightforward, hassle-free, and exactly as promised.

Thanks again to Alan and Reuben great guys and a great company. I’d happily use them again.

Wayne was brilliant.
Please stop sending emails offering to buy my car when you have already bought it.
Three different valuations in three days was ridiculous.
Wayne was a great support amongst all this stupidity!!!!

We recently bought a car from PCBS and couldn't have asked for a better experience. Jade and Finn were outstanding from start to finish.

From the moment we arrived, they were friendly, welcoming and genuinely interested in helping us, rather than selling to us. There was absolutely no sales pressure, just honest conversations, clear information and plenty of time to look around and ask questions.

They took the time to explain everything about the car we were buying, talked us through the whole process in a way that was easy to understand, and made every stage of the transaction straightforward and stress-free. Nothing felt rushed, and we always felt informed and reassured.

What really stood out was their personalities. They were professional and knowledgeable, but also warm, engaging and great to chat to. There were plenty of smiles and laughs along the way, yet it was obvious they knew their subject inside out and gave us complete confidence in both the car and the buying process.

By the time we collected our car, it genuinely felt as though we were saying goodbye to old friends rather than leaving a dealership.

If this is the standard of customer service at PCBS, they should be incredibly proud. A huge thank you to Jade and Finn for making what can often be a stressful experience such an enjoyable one. We wouldn't hesitate to recommend both them and PCBS to anyone looking for a quality car and exceptional customer service.

Satisfied with the sale of nmy car mr m lee

The guys who came to collect the car were really professional and amenable.

Company were professional and honest and Jason was very thorough but fair in his examination of the car and was a pleasure to deal with and was an impressive representative of his company

Abs was very courteous, genuine extremely helpful. Happy with the price, more happy with the service. Thank you.

SCAMMERS! They offer you a price based on no information other than reg and mileage. They call to confirm the price (after sending photos and answering their questions etc.) and arrange an appointment. Then they call the day before the appointment and reduce their offer - in my case by £1,000 because the market price had decreased by that amount in 48 hours!!! There is a lot of feedback that shows this is common tactic they use. You will see that they respond to negative reviews with a generic text to try and defend their scammer tactics. AVOID.

Wayne and Ian were proffessional and open as they undertook the appraisal of the car. Overall a good expericience.

I was met by Abs at in Tunbridge and he took a lot of time inspecting the vehicle and explained the process. I was impressed by his attitude and personable approach.

I got a good price. I got looked after well and they were honest about my car. I liked the idea that they care about what the sell on and look after their stock. They even gave me a lift home. Fantastic service and they paid me more than their competitors.

Thank you PCBS.

Abs was very good with communication and very thorough in what he does. I would recommend this company again.

Good experience with Reuben and Alan
Very friendly , very straight forward and fair discussion regarding aspects of the car
Acceptable price given
All good

Efficient friendly and professional service from Abs. I would certainly recommend.

Very simple process from start to finish! Highly professional and great service, would recommend!