Premier Villas & Resorts Recensioni 

The booking process was smooth and we were able to enter 2 hours early, which was appreciated.
However, on arrival, it was clear that it hadn’t been cleaned to a very high standard at all- cobwebs and dirty terraces outside. Cupboards were missing shelves (so nowhere to put groceries), only 1 standard size fridge freezer (for 10 people?) and stained sofa covers inside.
For a villa that has 5 bedrooms and sleeps 10, it is woefully unloved and lacking. There is literally NO furniture on the roof terrace. There is only one very old and knackered small 2 seater rattan sofa on the ground floor terrace. There is a dining table for 10, inside and out, but it isn’t the round one that is featured on the website.
The kitchen lacks many basic amenities, such as chopping boards, trays and zero plastic cups, plates, glasses for the outside areas by the pool. The pool light was broken and hanging off the wall. The bbq area is great but there isn’t a little table or anything to put your utensils, food on when cooking.
There was 6 wine glasses and 6 champagne flutes and 5 tumblers.
The air con is two of the bedrooms wasn’t working and only on the penultimate day of the holiday, it was mended.
The floors, sofas inside and skirting boards are dirty and not cleaned well. Cobwebs everywhere and a cupboard with what looks like cushions in it, was filthy and dusty.

What is very disappointing is that when I let the seashell management company know, whilst they’ve had the glasses replenished and sent air con techs out to fix, they haven’t responded to any of the other issues including providing the outside furniture that is advertised. They actually said it was on the website for advertising purposes only. This is illegal bait and switch advertising under Consumer Protection and unfair trading regulations.
I have emailed premier villas several times about their breach of contract and the unloved state of the villa and I have not had a response. It is extremely disappointing and I would not recommend here or them to anyone looking to book. We also paid over £3000 for a week so definitely not cheap.
The villa has such potential, is in a great spot, and has a lovely pool but it is fair to say we have had a very disappointing experience because of the state of the premier villa on arrival and the lack of response to sort this out for us.
I’ve seen other reviews that are positive so I’m not really understanding what has happened but it’s dreadful.

We stayed at Monte da Poupa for five nights and had a wonderful experience. The villa is beautifully maintained and spacious.

The outdoor areas were a particular highlight, with plenty of space to relax, dine, and enjoy the Algarve sunshine. The pool was excellent and very well kept. The villa was clean, comfortable, and equipped with everything we needed for a relaxing stay. Thank you!

Had the most wonderful trip away booking through Premier Villas! The team were helpful and it was a very smooth experience. Will definitely be going back to the same villa again next year!

We had a great stay at Monte da Poupa in the Algarve, booked through Premier Villas. The villa was clean, well maintained and had everything we needed for a comfortable and relaxing holiday. The outdoor area was a highlight, especially the pool and seating areas, which were perfect for spending time together and eating outside. Premier Villas were easy to deal with and very responsive, making the whole process straightforward.

Overall, a really enjoyable stay and we would happily recommend it to others.

Very stressful and unreliable experience.
I was told the property I intended was available, confirmed the booking, and paid the deposit. Only 48 hours later, I was informed of a double booking and that a family member would take priority over my confirmed reservation.

Mistakes can happen, but 48 hours is more than enough time to properly verify availability before requesting payment. This created clear mistrust and caused me to miss out on other options that are now unavailable.

Overall, a very unprofessional handling of the situation.

Very attentive and always keen to help from the moment I first called with my enquiry. Helen, Katie and Simon always on the ball and very responsive.

Fabulous villa that was very well appointed. The management team was excellent and we had great support before, during and after our visit.

Great company, made it super easy to book and the accommodation was better than expected. Second time I’ve used them and would definitely recommend and go back again myself.

Thank you to Premier Villas for their excellent service in helping us source a wonderful villa for our travels to Italy. 🇮🇹 We had the most wonderful time, you made it so easy!

We had a wonderful holiday in Praia da Luz with my parents, husband and our baby (her first holiday). The booking process was very easy and straightforward. I had lots of questions before booking and everything was answered quickly and kindly which really put me at ease. The booking process was clear and easy and I felt well informed at all times. The villa was beautiful and well maintained with everything we needed. Location was perfect, convenient yet peaceful. We couldn’t have asked for a better place for our family holiday and will definitely be booking again.

10/10 experience booking with Ben and the team, they were so helpful and everything was so easy. The villa was dreamy, everything was perfect and we had the best holiday ever! Will definitely be booking again soon!

What a holiday! Beautiful, clean villa. Excellent service. Definitely book through premiere villa's again. Would definitely recommend.

Omg what an amazing place to stay !! Ben and the team made it so easy - will definitely be back here as soon as I can !

We recently travelled to Monte da Poupa near Guia, as a family group to celebrate an important birthday. The staff at Premier Villas were brilliant, helpig us not only find the villa, which exceeded our expectations but also with extras such as taxi transfers, which would have been tricky with such a large group but this was all arranged for us. The villa itself was lovely, with stunning views over the countryside and a nice big pool. The villa is walkable to the hamlet of Guia where we went several nights for food. We used a car for local food shopping which is in a huge shopping centre close by. I found all the communication very clear from Premier Villas who were always happy to help. We have already booked again for next year!

Ben and the team and premier villas were fantastic while we were booking our holiday. The team made the process easy and the villa in Portugal was beyond our expectations. Will 100% be booking through these guys again, couldn’t recommend enough!

We loved the villa for a family holiday to celebrate my husband s 70 th birthday . It was perfect , the pool area is excellent there are plenty of beds ( which were very comfortable) and shade too . Lots of sun at different times of the day as well .
The location is great , not too far from the resort facilities . Very easy walking distance to the restaurants . Buggy’s are available to order to take you around the resort .
The villa was cleaned and stocked everyday by very good and nice maids .
We all found the beds to be very comfortable and the cot supplied for our 2 yr old grandson was perfect .
The facilities for our mixed age group were great . Tennis and golf for some of us . It is rather expensive but that’s usually the case in 5 star resorts ! Excellent play areas for young children nearby too . The beach is lovely and we enjoyed swimming there every day but we were glad to get back to the villa to our own lovely pool .
In fact we all enjoyed our stay so much we extended it by 2 nights this year and we all want to go again next year . This is unheard of for us so it shows that it was the perfect place for our mixed age group .
Premier Villas are also an excellent company to deal with .

Be careful and check the name of the villa you book. Bad company imo.
You forget to mention in your reply.
1. You changed the name of villa from kaia to bella after we booked and then tried to hide it. The real name of the villa is Bella not Kaia.
2.we had already instigated a chargeback with our bank under misrepresentation. The only reason you paid the deposit back was to avoid any charges from your bank
3. You still currently list as Villa kaia. When in fact the name of the villa is clearly Bella as its listed on other uk websites under its correct name Bella.
Beware of this company. Still in denial about their fraudulent behaviour

The booking process was seamless from start to finish. The team at Premier Villas were on hand to answer any queries pre-arrival. The villa was great and all the family had a fantastic time. It was very clean and well maintained. There were a couple minor niggles which the local property management company unfortunately didn't manage to fix but nothing major to negatively impact our holiday.

The booking process was easy and clear, with good communication throughout. We stayed at Villa Ziya which exceeded our expectations. It was beautifully maintained, well equipped and felt like a home away from home. Location was great, 5 minute stroll to a well stocked mini market which made picking up essentials really convenient. We also used the villaeats app recommended by premier villas for food delivery and larger grocery shops, which worked brilliantly.

We had a regular taxi driver who helped us get to various beach clubs, into town and back again he was very reliable and made getting around stress free.

Another recommendation from premier villas, the highlight of our holiday was the boat trip with Captain Asli on Kartel boat a truly memorable experience that we highly recommend to anyone visiting Kalkan area.

Thank you for a wonderful stay, we are already dreaming of returning!

I visited the Algarve with a group of my girlfriends and had the best trip of our lives!! Most beautiful villa, and wonderful recommendations for restaurants and bars from the Premier Villas team - who were so helpful throughout the whole booking process! Premier villas is a company I will always come back to! Such great enthusiasm from the team and very knowledgeable