This is the 2nd time I ordered from premier/ max and fix. The first time was pretty seamless and a good experience with a great product. The 2nd time wasn’t as smooth, but Brian and customer service w... Leggi di più
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Communication was good, they work to try to get product out to you….. Only problem was I didn’t get iPhone 12 mini purple 64GB so they upgraded me to iPhone 13 mini white 128GB with 25 dollar credit w... Leggi di più
Even though one app was not at all by any means accurate on my order, customer service was great and amazing! When I started having concerns about my order, they were very responsive and basically imm... Leggi di più
L'azienda ha risposto
I have ordered from maxandfix multiple times and every single time the products are amazing. Great quality, no issues and the Customer Service is SPECTACULARLY helpful if you need anything. I will... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Premier Max – Renewed Apple Devices You Can Trust Premier Max is a U.S.-based technology company specializing in professionally renewed Apple devices, including iPhones, iPads, MacBooks, Apple Watches, and accessories. Our mission is to make premium Apple technology more accessible, reliable, and affordable—without sacrificing quality or trust. Every device sold by Premier Max undergoes a rigorous multi-point inspection, thorough functionality testing, and careful preparation before shipping. Devices are fully wiped, tested for performance and battery health, and graded with clear, honest condition standards so customers know exactly what to expect. We believe buying a refurbished or renewed Apple product should be simple and stress-free. That’s why we focus on transparent pricing, no hidden fees, and clear product descriptions, along with fast shipping and responsive U.S.-based customer support. Premier Max also offers flexible payment options to help customers buy the technology they need on their terms. Whether you’re upgrading a phone, replacing a laptop, or purchasing your first Apple device, our goal is to provide a smooth, trustworthy experience from checkout to delivery. Thousands of customers choose Premier Max for renewed Apple products they can rely on, backed by quality checks, dependable service, and a commitment to long-term satisfaction.
Informazioni di contatto
1420 Celebration Blvd, Suite 200, 34747, Celebration, Stati Uniti
- 8883056227
- support@premiermaxtech.com
- premiermaxtech.com
4,7
Eccellente
239 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
MacBook Air arrived in like new…
MacBook Air arrived in like new condition at a great price. I highly recommend them!
15 gennaio 2025
Great acommunication and customer…
Great communication and customer service. Upgraded phone without asking me for more money since the phone I purchased was no longer available.
8 gennaio 2025
Risposta di Premier Max Tech
Thank you for your feedback! We’re thrilled you had a great experience with our communication and customer service. Upgrading your phone at no extra cost was our pleasure—your satisfaction means everything to us!
Issue resolved
Got a resolution to my issue... Customer service was great and in a timely manner... Can't wait for new product to get delivered...
30 dicembre 2024
Risposta di Premier Max Tech
We’re sorry to hear about the delay in resolving this matter. We’ve attempted to contact you but did not receive a response. We’re still waiting for the device to be dropped off so we can process the return or replacement as quickly as possible. Thank you for your patience!
Brian was awesome and upgraded my order
Brian responded quickly by answering all my questions. They upgraded my order to a brand new item as well. I am excited about receiving my package now!
24 dicembre 2024
Risposta di Premier Max Tech
Thank you for sharing your experience! We’re thrilled Brian could assist you quickly and that your order was upgraded to a brand-new item. We hope you love your package when it arrives! 😊
Making the moment right
Updated experience after review received call and text from Brian apologized for the inconvenience he did offer me another watch I just wanted the refund and my monies were refunded. Thank you
19 dicembre 2024
Non scritta su invito
Risposta di Premier Max Tech
We sincerely apologize for this situation and any frustration it has caused. Receiving a device with an activation lock is not acceptable, and we take full responsibility. We are actively working to address your return request and ensure this is resolved as quickly as possible. Please know that your satisfaction is our priority, and we appreciate your patience.
Lots of variety!
I have not had the opportunity to turn on the device at this time however, it arrived clean and packed well. Maxandfix had a great deal of items and they seemed to be priced competitively.
18 novembre 2024
Risposta di Premier Max Tech
Thank you for your feedback! We’re glad your device arrived clean and well-packed. It’s great to hear you found our pricing competitive and enjoyed our selection. We hope you love your device once you get a chance to use it! 😊
Good
Well, the feedback/experience so far that I can share is about a phone call I received from one of the agent's named Brian. He was very professional on the phone and was able to help me.
21 novembre 2024
Risposta di Premier Max Tech
Thank you for sharing your experience! We’re so glad Brian was able to assist you professionally and provide the help you needed. We truly appreciate your feedback! 😊
I purchased a iPad Pro still in its…
I purchased a iPad Pro still in its original box and that’s exactly what I got and I also got an Apple Watch that was exactly as advertised. Although my packages were shipped separately, I was very disappointed in the way I received my watch. The watch was in a paper fedex shipping bag that looked like it had been run over by a tractor. It also looked like it was opened (I guess to make sure it was still in there or not broke idk). I just feel it could’ve been in something less fragile than a paper bag. Customer service was amazing I emailed about my iPad going to wrong address and I got an email back within minutes. Wrong address was my fault I should’ve checked all the places you can for area code. Over all I would definitely shop with them again and recommend them to anyone.
7 ottobre 2024
Risposta di Premier Max Tech
Thank you for your detailed feedback! We’re thrilled to hear you’re happy with your iPad Pro and Apple Watch and that they arrived as advertised. However, we’re sorry about the condition of the packaging for your watch—it’s something we’ll work on improving to ensure better protection during shipping. We’re glad our customer service team could quickly assist with the address issue, and we truly appreciate your understanding. Thank you for recommending us, and we look forward to serving you again!
Quick and speedy response time.
9 ottobre 2024
Risposta di Premier Max Tech
Thank you! We’re happy to hear you appreciated the quick and speedy response. Looking forward to assisting you again! 😊
Easy ordering
13 settembre 2024
Risposta di Premier Max Tech
Thank you! We're glad you found the ordering process easy. We look forward to serving you again! 😊
Never seem to disappoint!
I’ve made a few purchases over the years, and they see to it that I’m satisfied with my transaction.
My only critique this time around would be to have a faster turn around in responding to emails/phone calls from customers. I needed assistance with a customer service issue I encountered after placing my order, so I reached out—by both phone and email. No one ever followed up with me. That’s just entirely way too much money to spend and not get aatleast some-what of a prompt response.
26 agosto 2024
Risposta di Premier Max Tech
Thank you for your honest feedback and for being a loyal customer over the years. We’re glad to hear you’ve been satisfied with your purchases overall, but we sincerely apologize for the delay in responding to your inquiries this time around. Your concerns are valid, and we’re committed to improving our response times to provide the prompt assistance you deserve. Thank you for bringing this to our attention, and we appreciate your continued support!
Wasn’t happy with the product I ordered…
Wasn’t happy with the product I ordered and talked to Brian Barwick and he was very professional and knowledgeable and was able to help me get another product that will better serve my needs.
2 agosto 2024
Risposta di Premier Max Tech
Thank you for sharing your experience! We're sorry the first product didn’t meet your expectations, but we’re glad Brian was able to assist you so professionally and find a solution that works better for you. We appreciate your trust in us! 😊
Risposta di Premier Max Tech
Thank you! We're so happy you enjoyed the quick shipping and awesome customer service. We appreciate your support!
Your company reach out to me to see if…
Your company reach out to me to see if I would like blue instead of silver. This was great because my granddaughter wanted blue.
7 agosto 2024
Risposta di Premier Max Tech
Thank you for sharing! We're so glad we could accommodate your preference and make your granddaughter happy. Enjoy the blue—it’s a great choice!
Risposta di Premier Max Tech
Thank you for your kind words! We’re thrilled you had such a great experience. Highly appreciate the recommendation
Good reliable service and easy
5 agosto 2024
Risposta di Premier Max Tech
Thank you! We're glad you found our service reliable and easy. Looking forward to helping you again.
I’ll order again soon!
Took my device to arrive longer than it should. However, the quality of my device and the customer service made up exponentially for the delay. S/O to Brain for all his help!!
26 luglio 2024
Risposta di Premier Max Tech
Thank you for your patience and understanding! We're thrilled you’re happy with the quality of your device and our customer service. Huge shoutout to Brian for making a difference! We can’t wait to assist you again soon! 😊
Too late the delivery,so many days to…
Too late the delivery,so many days to get the iPhone
22 luglio 2024
Risposta di Premier Max Tech
We’re sorry to hear about the delay with your delivery. Your time is valuable to us, and we’ll work on improving our shipping process. Thank you for your patience and feedback!
Brian was great
Brian was great! He answered all my questions politely. My Mac mini works great and arrived just in time
10 luglio 2024
Risposta di Premier Max Tech
Thank you for your feedback! We're so glad Brian was able to help and that your Mac mini is working perfectly. Enjoy your new device!
Great job Brian
Brian went above and beyond to make sure I was helped with understanding why my order process was delayed. He also displayed great composure with my situation and got all my questions answered. 10 out of 10 for his professionalism 👍🏿
11 luglio 2024
Non scritta su invito
Risposta di Premier Max Tech
Thank you for sharing your experience! We're thrilled to hear that Brian went above and beyond to assist you and handled the situation with such professionalism. We'll be sure to share your kind words with him—he truly deserves the 10 out of 10! 😊
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