Premier Lace Wigs Recensioni 

912
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

This company is available to answer questions and they pride themselves on getting your order right or making it right for you. Their hair is quality hair and their wigs are very nice and the prices a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Gorgeous Rihanna lace front Brazilian hair/ transparent w silk top. 5 stars to a show stopper omg! Stunning root coloring and ombré mixed blonde. I paid extra for the highest quality hair and I’m s... Leggi di più

Valutata 5 stelle su 5

Very nice wigs i feel like a woman again i ordered the diamond highlight Qty Machine Made Glueless Wigs Deep Curly Fringe Bob, Indian Remy Human Hair,Removable elastic band and the Diamond--Blonde... Leggi di più

Valutata 1 stelle su 5

UPDATE: THEY FINALLY REFUNDED ME AFTER POSTING THIS BUT AGAIN THAT DOES NOT TAKE AWAY THE FACT OF THE QUALITY THAT I MENTIONED . SMELLS LIKE FISH WHEN THE HAIR IS WET, AND NOT ALL HUMAN HAIR AND POORL... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di parrucche
  2. Negozio di prodotti per capelli

Scritti dall'azienda

PREMIER is a Brand Of High-end Human Hair Wigs. Premierlacewigs.com is the official online store of Qingdao Premier Wigs Co., Ltd. Founded in 1995, Qingdao Premier Wigs Co., Ltd. is one of the leading wig manufacturers. We specialize in developing and manufacturing full lace wigs,silk top wigs,360 lace wigs,lace front wigs,glueless medical wigs,hair toppers, lace frontals closures and weave bundles, etc. We have thousands of wigs in stock and can also take custom orders.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

912 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,3

Tutte le recensioni

(912)

9 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I’ve given this company two chances and…

1/20/20: Everyone else who Has been is complaining of poor quality wigs shedding and breaking. BE AWARE! This company operates On Ali baba as Qdpremierwigs
And Premier Lace wigs. Both companies on Paypal are identified as “QingDaoWig Co. Ltd for orders. I did a fake order on Ali baba Paypal and it was verified as the same company. My Last Bad wig was Excessively delayed and I suspect they used theIr cheaper “Ali baba” qdpremierwigs company to make my order. These Ali baba complaints say the same thing About this company that people have been saying here. So for the owner to say I didn’t deserve a good wig after I paid $590 CDN for it is true, in so far they used their other Lower quality sourced hair company. He’s admitted that my wig is cheap and not $800.00 as he stated should have paid for. You don’t offer wigs at that price point and it isn’t a justification for sending our poorly made wigs and blaming your customers for calling you out on your bad business practices

So is your ploy to put my name on there you violated my privacy twice now I’ve reported you to trust pilot. So I did that as a ploy to get them to remove the bad rating but you will be contacted regarding the repeated violations of my privacy that you have done. And Yes it does make your wigs very very bad Malaysian virgin hair means unprocessed it should not break and snap after three washes. I’ve repeatedly told you of the quality I wanted I selected Malaysian virgin hair and according to your response now that virgin hair no customer should expect it to last more than three washes. Stop gaslighting stop spinning you are an inferior company who provides bad hair and I’m not the only one who says this. Other customers have said the same thing so if you don’t want bad reviews you better start putting up their $900 price wigs you miss lead your customers that they’re getting virgin hair which is unprocessed but the hair is breaking and snapping like it is over processed Remy hair. And I’m happy never to give you the business again but I’m very happy to lay your fraudulent practises bear for everyone to see. You’ve taken $1000 from me and given me and very inferior products. I know my hair I know what to expect. You will not miss lead me or customers with selling virgin Remy hair and making a wig that according to you $400 should not last beyond three washes that is absolutely ludicrous. Your Remy hair is the lowest grade hair on the market virgin hair is stronger higher quality and should not break after three washes. I know what to expect. You will not mislead me or customers with selling Virgin Remy hair and making a wig that according to you $400 should not last beyond three washes that is absolutely ludicrous. Your Remy hair is the lowest grade hair on the market virgin hair is stronger higher quality and should not break after three washes.You will be contacted by trust pilot SUV again violated my privacy by putting my name on your reply now again I want everyone to see this this is a ploy of yours for bad reviews to get them removed by trust pilot

That order number I provided to you you took Information from a previous order in June 2019 and quoted it which is wrong that order number I quoted you was my recent order from October 2019. when you pay $400 for a custom wig that is Malaysian virgin hair regardless you do not expect it to start breaking incessantly after three washes. When you order a Remy wig which is much cheaper from you that is the cheaper quality hair, to which you would expect Breakage to happen. You can stay you’ve been in the business 20 years other Customer reviews are continually informing you that your wigs are breaking and shedding constantly I’m not the only one. I have a new supplier and I am extremely happy with this Unit end it is not breaking and I paid much less for it. you falsely advertise Malaysian virgin hair and charge an additional hundred dollars for that quality and texture of hair it should not break incessantly after three washes. For you to state if I wanted a wig that was $900 that would not break you don’t even offer that through your website as an ordering option. I am an informed customer I know my hair and I know what is required. You’ve put bad Remy hair twice into two units have ordered from you. $500 wigs should not break nonstop after three washes. That indicates the treatment of the hair that has been done has washed away and the cuticle is Chemically stripped and absolutely fragile. That is not the texture and quality of Malaysian virgin hair that your company sells and customers nor can you correctly claim that if I wanted such hair that would not break after three washes and I would have to pay an additional $900 for that type of hair. You don’t even offer that on your website. So you just proved to me and the rest of the customers that you don’t use quality hair as you Claim to advertise.

DO NOT PUT MY NAME ON YOUR REPLY!!
You just proved my point that you were lying about the quality of the hair!!!! To buy virgin Remy Malaysian hair which I paid an extra hundred dollars for your now telling me you put that inferior grade Remi into my wig and now if I want to high high high quality we’re going to pay an additional $900 for when you advertise Malaysian virgin hair that is what you are expected to provide. You are not telling the truth in your ordering I’ve placed another order for a wig in October And I ordered virgin Malaysian hair unprocessed you are now telling me if I wanted that I need to pay $900 for. So you just informed me that you did put inferior quality Remy hair into that wig. So don’t mislead your customers saying that they’re buying Malaysian virgin hair but if they really want virgin Malaysian hair you got a pay an additional $900 now you’ve been called out. You are a fraudulent company your hair is bad it breaks it sheds after three washes and your policy will not allow the return and now you’ve lied about the quality of your hair. People do not buy from this company custom units

20190715184013
Order number
I will never be ordering from your company again! 550.00 on a human hair wig that started breaking after three washes.
You have no quality control on this wig hair

* REPLY TO COMPANY *
Your trying to show your “customer service” By saying please contact us When your return policies do not allow for returns or refunds for cut lace or washed Custom wigs. when I tried to report this problem on my other wigs to you, you claimed the lace has been cut and it is washed And nothing could be done. You claim to help and assume this is an off the shelf wig not a custom made one which we pay extra for and expect and demand top quality hair. Not the “remy” hair for a 100.00 wig. the Breaking and shedding problems with Any acid and silicon treated “remy” hair disguised As good hair you assure us we are getting. This is your problem with manufacturing not mine. The breakage always happens after your seven day return policy Has expired. It’s a sham policy and your factory is not using good hair For custom units. You send custom units cut with really inferior remy hair And charging customers for virgin hair.

I’ve given this company two chances and that was more than they deserved. I purchased two units and they began to Break and shed so badly after three or four washes. Apart from my order being delayed by an additional 20 days I’m convinced they’re Malaysian and Brazilian hair which they charge extra for is cut with bad grade Remy hair. I’ve had wigs where I have had maybe one or two rear shed or break, A rare occurrence. Every day I get handfuls of breakage on my kitchen floor my bathroom floor when I brush my hair with a wide tooth comb. If you want a good quality product do you not come here. Wayne will assure you that this is virgin 100% unprocessed and then once you start using it and doing a couple of washes it’s completely horrible quality hair That his factory has used. Do not recommend this supplier.

18 dicembre 2019
Non scritta su invito
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Risposta di Premier Lace Wigs

HI, we are really very sorry for that, we have talked with you a lot for our business. Yes our wigs are not what you are looking for and please don't give us another chances in the future. Hope you can find a good vendor soon. Have a good day. bye my friend.

Valutata 2 stelle su 5

The density of the wig is not evenly…

The density of the wig is not evenly distributed. The density on my wig is suppose to be 150% but the front of the wig is not 150%. I paid almost 200 dollars for this wig,
I am not impress. I watch many reviews on youtube about this company. I am very disappointed.

9 dicembre 2019
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Risposta di Premier Lace Wigs

Hi marie, thanks for your feedback. the reason we didn't make the front very thick because thickness in the front makes the wig very unnatural , hope you can understand

Valutata 3 stelle su 5

After waiting 3 months for a custom…

After waiting 3 months for a custom full lace wig, I thought it'd be amazing! Sadly not! The lace colour was not wasn't correct for start but the main issue for was the measurements, it couldn't be more off! Which is the main thing that really let me down. On a plus note, it smelt nice, the density was truly 180 and the curls were like the picture.

8 dicembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Excellent Company

Excellent customer service, Fast shipping and beautiful units. I love this company. Thank you. I will continue to shop always.

5 dicembre 2019
Non scritta su invito
Valutata 1 stelle su 5

Past few orders had something wrong…

Past few orders had something wrong with them. Latest order was incorrect texture & by the time I noticed I was already out of the state getting ready for the event I ordered it for. I had no other option but to wear the unit as is. I contacted customer service & they tried to convince me that the texture changed because i washed it. However I never washed the unit. I ordered a deep wave unit but I was sent a clearly curly unit. The curl pattern was no where near the deep elongated jumbo wave texture. Nothing still has been done to correct this and I’ve heard nothing further back from the company.

10 novembre 2019
Non scritta su invito
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Risposta di Premier Lace Wigs

Hi Christina , thanks for your feedback. you have ordered from us many times and you know our policy. You should have kept this wig intact and lace uncut and contact us immediately to have an exchange when you receive it. Now you have installed for some days and tell us you dislike it . You know you make us in a very difficult situation. We really checked your wig very carefully before it was shipped out, the texture and curl pattern was really correct . you know the curl pattern is not permanent and it will change after being combed. Hope you can understand. In the future , please contact us immediately if you dislike the wig when you open the box. thank you so much!

Valutata 1 stelle su 5

Very shoddy job

The cap is poorly done. A very shoddy job for what it’s worth. It doesn’t fit and the volume is like 90.
I would dot wish it on anyone

3 novembre 2019
Non scritta su invito
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Risposta di Premier Lace Wigs

Hi Faith, thanks for your feedback, We are really very sorry for that. actually we checked your wig very carefully and the quality was very good. the hair density was really 150%. our email address is service@premierlacewigs.com. Can you email us some pictures and details where is not good ? if you dislike this wig, you can also return it, please contact us asap, thank you

Valutata 2 stelle su 5

The wig is nice big i ask for medium…

The wig is nice big i ask for medium brown lace and what ever hair die you guys used made the lace a dark purple color so i am not happy.

2 novembre 2019
Non scritta su invito
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Risposta di Premier Lace Wigs

Hi Raven, thanks for your feedback. we are really very sorry for that. Could you please email us some pictures of the problems ? we will help you . our email address is service@premierlacewigs.com, if you dislike this wig, you can also return it. please contact us , thank you

Valutata 5 stelle su 5

ALWAYS SATISFIED

I’ve been ordering from this sites for years....I’m ALWAYS satisfied and always get my product within 4 or 5 days! Best site...

5 ottobre 2019
Non scritta su invito
Valutata 4 stelle su 5

The hair has been consistently great…

The hair has been consistently great for 5 years. Shipping is fast IF the wig is in stock. Small cap sizes are hard to find in stock other than that the wigs are well made and the hair is pretty.

10 settembre 2019
Non scritta su invito

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