Premier Mfg Recensioni 149

TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

We were able to order parts and have them in 2-days, now we don't know what to tell our customers. Yes were Washington State with manufacturing in Oregon its sad that this has gone away. Order having... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Your rep was very helpful.The company he recommended, the salesman was rude and acted as if he didn’t want to answer my questions or work up a quote. We went with another company that had better clien... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My experience was amazing to say the least. Mike the Parts Manager went over and beyond helping me upgrade my already purchased Premier Stove that was improperly cared for when renting my home out. I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been selling Premier Products for many years. I have never had any issues with Premier ever. This means you have a very good product that customers can trust. I also appreciate our Sales Rep Ty... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produttore di autoricambi

Scritti dall'azienda

Premier Manufacturing Company has been in business since 1924, designing, manufacturing and distributing the highest quality and safest tractor trailer components for the trucking industry. Our product line includes couplings / pintle hitches, drawbar eyes / lunette eyes, hinge assemblies, front end assemblies, dolly jacks and accessories. We are unique in our engineering and manufacturing of original products, with innovative designs, driven by customer needs. Our products cover a wide range of trucking needs. Whether heavy duty, medium duty or light duty, you will find a selection of options in our full range of trucking trailer components. Your success is what drives our business and we take this seriously. We are a customer-oriented, solutions-based company. You deserve the best quality and safest products for your trucking business. Premier Manufacturing Co. is designing and manufacturing the products that define these values.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

149 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,5

Tutte le recensioni

(149)

2 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Muy buena atención de Irineo

Muy buena atención de Irineo, es muy atento y me ayudo con unas dudas que tenia.

4 settembre 2025
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Risposta di Premier Mfg

Muchas gracias por tu comentario! Nos alegra saber que Irineo pudo ayudarte y que recibiste una atención de calidad. Siempre estamos aquí para resolver tus dudas y brindarte el mejor servicio posible. ¡Te esperamos pronto de nuevo!

Kati G – Customer Service Representative – 800-248-3855

Valutata 5 stelle su 5

Precision

Well designed products made to exact specs.

4 agosto 2025
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Risposta di Premier Mfg

Thank you for your amazing feedback! We're glad to hear that you found our products well designed! If there's anything else we can do for you, please don’t hesitate to reach out!
Kati G - Customer Service Representative - 800-248-3855

Valutata 5 stelle su 5

Shipping

Shipping was outstanding. However, I have lost the instruction manual of course. Maybe you could see your way to sending me a pdf or a copy to smooth out my lousy weekend?

26 giugno 2025
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Risposta di Premier Mfg

Hi Patrick,

Thanks so much for your kind words about our shipping — we’re thrilled to hear it arrived quickly! Sorry to hear about the missing instruction manual — we’ve all been there. No worries though, we’d be happy to help smooth out your weekend! I will be emailing you a link to our installation instructions.

Kati G - Customer Service Representative - 800-248-3855

Valutata 5 stelle su 5

Satisfied Customer

Quick delivery.
Wonderful customer service
Great products

24 aprile 2025
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Risposta di Premier Mfg

Good Afternoon Debra, we're thrilled to hear that you were pleased with our quick delivery, customer service, and products. It’s always rewarding to know we’re meeting your expectations. We truly appreciate your support and look forward to serving you again soon!
Katelyn G - Customer Service Rep - 800-248-3855

Valutata 5 stelle su 5

Good representation of the product

Good representation of the product. Fast shipping.

12 maggio 2025
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Risposta di Premier Mfg

Good Afternoon John,
Thank you for your positive review. We truly appreciate your feedback and are committed to providing excellent customer service and prompt shipping.
Have a great day!
Katelyn G - Customer Service Rep - 800-248-3855

Valutata 5 stelle su 5

Your rep was very helpful.The company…

Your rep was very helpful.The company he recommended, the salesman was rude and acted as if he didn’t want to answer my questions or work up a quote. We went with another company that had better clients treatment and better pricing.

30 aprile 2025
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Risposta di Premier Mfg

Good afternoon, Christina,
Thank you for the great review, we try our best to provide great customer service.
Have a great day!
Brooke S - Customer Service Rep - 800-248-3855

Valutata 2 stelle su 5

Trailer was not fixed I had to fix it…

Trailer was not fixed I had to fix it myself

14 aprile 2025
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Risposta di Premier Mfg

Good afternoon, Gilbert,
Thank you for your review. We apologize for any inconvenience you've experienced and appreciate you bringing this to our attention.
We’d like to better understand the situation with your trailer so we can work to improve our services. I’ve sent you a direct email to hopefully get a bit more clarification.

We just want just to clarify, at Premier Manufacturing, we specialize in the production of couplings, drawbar eyes, jacks, and similar components. We currently do not offer trailer repair services.

Thank you again, and I look forward to your response.
Brooke S - Customer Service Rep - 800-248-3855

Valutata 5 stelle su 5

Sus esperienzas

La sinceridad de una empresa es muy importante y onestidad.grasias por tomarme en cuenta...

26 marzo 2025
Non scritta su invito
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Risposta di Premier Mfg

Buenos días Jou,
Gracias por la excelente revisión, estamos muy orgullosos de nuestro servicio al cliente.
¡Que tengas un buen día!
Brooke S - Representante de Servicio al Cliente - 800-248-3855

Valutata 1 stelle su 5

Clowns

Clowns. The whole company, HBB. The service is lackluster, the management is beyond silly.

The foreman is a pushover who listens to idiots..

14 ottobre 2024
Non scritta su invito
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Risposta di Premier Mfg

Thank you, Brandon, for your feedback. I’m sorry to hear that your experience didn’t meet expectations. If you are a past employee, we encourage you to share your thoughts through appropriate channels. For our customers, we remain committed to providing high-quality products and service.
Have a great day!!!
Brooke S - Customer Service Rep - 800-248-3855

Valutata 4 stelle su 5

Upcoming customer

Appreciate the kind support

20 febbraio 2025
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Risposta di Premier Mfg

Good Morning Joseph,
Thank you for the great review, we try our best to provide great customer service.
Have a great day!
Brooke S - Customer Service Rep - 800-248-3855

Valutata 5 stelle su 5

buen servicio

buen servicio

18 febbraio 2025
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Risposta di Premier Mfg

Buenos días Jéssica,
Gracias por la excelente reseña, estamos muy orgullosos de nuestro servicio al cliente.
¡Qué tengas un lindo día!
Brooke S - Representante de servicio al cliente - 800-248-3855

Valutata 1 stelle su 5

I asked for a hard copy of your Catalog…

I asked for a hard copy of your Catalog and I have received noting thx .

20 febbraio 2025
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Risposta di Premier Mfg

Good Morning Thomas,
Thank you for letting us know you haven't gotten your catalog; we apologize for this.
As we look back in our records it looks like we have shipped out 3 copies.
I will email you over the address we have and hopefully we can figure this out for you!
Have a great weekend!
Brooke S - Customer Service Rep - 800-248-3855

Valutata 5 stelle su 5

My experience was amazing

My experience was amazing to say the least. Mike the Parts Manager went over and beyond helping me upgrade my already purchased Premier Stove that was improperly cared for when renting my home out. I love my stove but needed some grates that I could slide my heavy pots having fibromyalgia holding up my pans with food in it has been difficult so I reached out to see if this was possible and whalaaaaa Mike tried out the grates from a newer version and they fit perfectly sent me video and everything by the end of our call we managed to order all the upgrade parts and going to hve a brand new stove top with all the bells and whistles. Can’t wait to try out my new stove top!

20 gennaio 2025
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Risposta di Premier Mfg

Good Morning Cindy,
Although we do not offer stoves apart of our product line we are glad you are enjoying your new one. A great stove makes all the difference when cooking!
Thank you for the review, Have a great day!
Brooke S - Customer Service Rep- 800-248-3855

Valutata 5 stelle su 5

Really nice cameras

Really nice cameras

18 gennaio 2025
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Risposta di Premier Mfg

Good Morning Russtin,
Although we do not offer camera's, we wanted to thank you for the great review.
Have a great day and enjoy your cameras!
Brooke S - Customer Service Rep - 800-248-3855

Valutata 5 stelle su 5

Your quick response and information was…

Your quick response and information was appreciated.
Thank you

6 gennaio 2025
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Risposta di Premier Mfg

Good Morning Randy,
Thank you for the great review, we try our best to provide great customer service.
Have a great day!
Brooke S - Customer Service Rep - 800-248-3855

Valutata 5 stelle su 5

Knowledgeable staff very helpful

Knowledgeable staff very helpful - great website after sales service awesome

27 dicembre 2024
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Risposta di Premier Mfg

Good Morning Terry,
Thank you for the great review, we take a lot of pride in our customer Service.
Have a great day and Happy New Year!!!
Brooke S - Customer Service Rep - 800-248-3855

Valutata 5 stelle su 5

Customer Service and support has always…

Customer Service and support has always been a great experience with HB. Tyler continues to go above and beyond as HTI's rep!

15 dicembre 2024
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Risposta di Premier Mfg

Good Morning Pat,
Thank you for the great review, we take a lot of pride in our customer Service. We are glad as well to have Tyler on board with us!
Have a great day and Happy New Year!!!
Brooke S - Customer Service Rep - 800-248-3855

Valutata 5 stelle su 5

great product

great product. good on communication to get the right products for the equipment

7 dicembre 2024
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Risposta di Premier Mfg

Good Morning Heather,
Thank you for the great review, we take a lot of pride in our product!
Have a great day.
Brooke S - Customer Service Rep - 800-248-3855

Valutata 5 stelle su 5

Great customer service

Great customer service, prompt answers to questions and fast turn around for products for our customers

7 ottobre 2024
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Risposta di Premier Mfg

Good Morning Jason,
Thank you for the great review, in our opinion we do have a pretty awesome team to stand with us!
Have a great day!
Brooke S - Customer Service Rep - 800-248-3855

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