Buyer Beware
Buyer Beware, this company trades as premcurve.co.uk and also premcurve.com, my first review ended up on premcurve.com.
This company based in China avoids letting you to return unsuitable goods by offering more & more discount if you keep the goods as it is too expensive to return the items to China.
I have exchanged several emails and finally they tried to bribe me with a full refund if I changed my original review to 4 stars. I rejected this offer as it isn't fair to other customers who fall into the same trap I did.
If you read reviews on premcurve.com then you will see that refunds are non existent.
See below the last email I received from 'Customer Service' after I refused to lie on Trustpilot
'Hi,
We do accept returns, but the shipping cost to send the item back to China is very high.
Therefore, we hope we can reach a mutually agreeable solution regarding the return.
Alternatively, if you delete the negative review, we can process a refund for you.
Please provide a screenshot once you have deleted the negative review.
This is the simplest solution for both of us.
Have a good day.
Claire'
Like I said BUYER BEWARE

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