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2,3

Scarso

TrustScore 2.5 su 5

17 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,3

Tutte le recensioni

(17)

3 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Avoid this company,poor item and worse customer service

Ordered a water hose spray attachment head and received after 14 days and when arrived it was totally not fit for purpose.Leaked completely when attached and provided them with video and picture evidence only for them to cease responding to my complaint.

16 giugno 2026
Non scritta su invito
Logo di Pregenm

Risposta di Pregenm

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@pregenm.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Valutata 3 stelle su 5

Solid tension from the bands, already using daily

Put it to use right after unpacking, bands feel sturdy underfoot and actually don’t roll or twist like my last one that snapped after two weeks. Had some packing creases on the foam handles, those evened out overnight. Instantly noticed how little noise it makes during early workouts.

22 maggio 2026
Valutata 3 stelle su 5

Overall, a positive experience

At first I was worried because the shipping took a long time. I received the sweatshirt, which fits large, truly oversized. The cat is printed, not a patch. The material is light. However, it looks very nice.

23 gennaio 2026
Valutata 1 stelle su 5

Not a good company to deal with in my…

Not a good company to deal with in my experience they sent me wrong size trying to give me details how to return it was a nightmare I paid via Klarna the only way I got my money bk was not to pay Klarna and contact them to tell them why I hadn’t paid and eventually Klarna got there money back from them

11 aprile 2025
Non scritta su invito
Logo di Pregenm

Risposta di Pregenm

We are deeply sorry for the unpleasant shopping experience you experienced. This is absolutely not the level of service we should provide. We assure you that we always put our customers first and are committed to providing the highest quality service. We understand your feelings. To resolve your issue more efficiently, please send your details to our customer service email: service@pregenm.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. This time, we will give you a satisfactory answer.

Valutata 1 stelle su 5

Terrible company

Terrible company. They say they have a 14 day no quibble return and refund policy on their website and on their delivery packaging. Absolutely couldn’t be further from the truth! They won’t give me a refund, just want me to buy another size was the response to my email ! Won’t reply to further requests for returns address in Uk . DO NOT BUY FROM THEM !

1 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Trying to contact you people is a joke

Trying to contact you people is a joke. You kept saying my order was sent and received / I have not received it. I keep emailing and all I get is a generic email saying ‘your email was replied to please read it’. That’s not solving my problem
Is it? I want either my money back or my order delivered - thank you

12 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Two piece trouser suit…

Recieved 2 piece touser set .Not as shown in video .It's cheap tacky poor quality material.Tried to e mail for returns label no reply from them.Very disappointed in this company

28 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

AVOID

I ordered the wonder jeans load of rubbish, thin cheap jeans and to small. Avoid this site.

10 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Product sent was not what was ordered

Product sent was not what was ordered

The trousers that they sent me are absolutely nothing like what was advertised 

They don't even look like the same trousers in the advert 

The material is incredibly thin and the fit, design and look are nothing like what they had advertised 

For almost £20 this is the worst item I have ever purchased

Absolutely disgusting service

21 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Good products!

Bought 2 items good prices.
Pair of jeans were not the size I ordered so emailed and they sent the correct size with no question!Nice quality!

5 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

AVOID AVOID AVOID

Stay well clear of this website. Models and photos on the site look professional and attractive, products look good quality. They are anything but. Ordered a pair of jeans, paid over £20. What eventually arrived were hideous, cheap, badly dyed and horrendous quality. Have bought far better quality in Primark for half the price. DO NOT BE FOOLED. THIS IS A CHEAP NASTY LITTLE WEBSITE IN CHINA. Waiting on a refund, will be interesting to see how that goes!

26 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

The jeans I ordered eventually arrived

The jeans I ordered eventually arrived, but didn’t fit. The company policy states that you first email them & they will send you a return number & printable returns label. After numerous emails I am still awaiting a response. I would not recommend this company to anyone.

10 maggio 2024
Non scritta su invito

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