Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 1 stelle su 5

AVOID AT ALL COST Placed my order and paid no problem. No further communication at all. Sent 2 email and 1 voicemail messages asking for delivery update or refund no reply received. Then got email a... Leggi di più

Valutata 5 stelle su 5

Great service all round. The Customer Service Team at PPE giants came back to me straight away with lead times etc. Orders arrived on time in full without any issues. Compared to similar websites,... Leggi di più

Valutata 5 stelle su 5

Hermes has reported problems with my parcel, after few tries of contacting, nice lady named Marci from PPE called me and sort it out. Turns out parcel was destroyed, but they rearrange delivery of ne... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produttore di apparecchiature mediche

Scritti dall'azienda

Your Number 1 Supplier for Disposable 3ply Mask, Disposable Type 11R Mask, Nitrile Gloves Powder Free, Vinyl Disposable Gloves and all your other PPE Needs. We also supply 3M Masks, Honeywell masks, disposable aprons, hand sanitizers and anti bacterial wipes.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

103 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Order not received

26 marzo 2021
Logo di Ppegiants

Risposta di Ppegiants

Hiya Keith,

Hermes states that your parcel was Delivered on Tue 6th April at 10:27.

If this is not the case, please send us an email and we can look into this further for you.

Valutata 1 stelle su 5

I also ordered over £100 worth of…

I also ordered over £100 worth of gloves and also paid £10 For a 24 hour tracked delivery with royal mail.
Tracking has not worked and gloves not yet received.
The order was placed on 22.3.21 and still has not arrived on the 26.3.21
I have emailed, but no reply.
I have also tried to call the phone number everyday, although no answer.
I would appreciate a reply regarding this. Either refunding all our money. Or to receive goods with the £10 Tracking refunded ???

26 marzo 2021
Non scritta su invito
Logo di Ppegiants

Risposta di Ppegiants

Hi Karl,

We have checked the tracking number provided to you from Hermes. We apologise if the tracking number did not work. We are unsure why it did not work as this is something Hermes manages.
I have checked your tracking number which states that your parcel was Delivered on Fri 2nd April at 13:56.

Please do let us know if this is not the case so we can contact Hermes for you.

Valutata 2 stelle su 5

I keep sending E mails asking when am…

I keep sending E mails asking when am I going to receive my order..
But you dont reply...and I'm still waiting for the masks.
M.M.Newton

13 febbraio 2021
Logo di Ppegiants

Risposta di Ppegiants

Hi Madeleine,

Hermes states that your parcel was
Delivered on
Mon 15th Feb
Delivered at
13:45

Please let us know if this is not the case so that we can contact Hermes for you.

Valutata 1 stelle su 5

Late delivery

I placed my order on Saturday 30th January using the £10 delivery option. It was imperative i got quick delivery as I was feeling very unwell and was due to attend jury duty. The court was loathe to excuse me without proof. The order didn't arrive until Thursday 4th February. I seek compensation for the difference in cost between the two postage charges. Perhaps you might consider sending me good quality face masks to the appropriate value (with you paying the postage of course)

6 febbraio 2021
Logo di Ppegiants

Risposta di Ppegiants

Hi John,

We are incredibly sorry for the delay in your order. There was a delay in the delivery of your order and it was delivered on 03/12/2021 via Royal Mail. We have since changed postal service and can assure that all our orders are delivered rapidly.

Valutata 1 stelle su 5

I placed my order and effected the…

I placed my order and effected the payment at the same time.
Today 20th January and I still have not received the gloves.
Could you please check with your despatch dept. and if they are not on their way, I will expect a full refund as soon as possible.
Best regards
Bill Wager
Re invoice 1845
Mobile 07765045414

20 gennaio 2021
Logo di Ppegiants

Risposta di Ppegiants

Hiya William,

Hermes states your parcel was

Delivered on
Mon 25th Jan
Delivered at
14:50

If this is not the case, please do let us know so we can look into this further.

Valutata 5 stelle su 5

Sales and ordering absolutely brilliant

Sales and ordering absolutely brilliant.let down was delivery it says 48 hours and would be delivered by parcel post.But delivered by Hermes and took best part of week from ordering would I use again yes

14 gennaio 2021
Logo di Ppegiants

Risposta di Ppegiants

Hello Mr Greenwood,

Thank you for the feedback, we apologise for the delay in your order and promise this will not happen again.

Valutata 1 stelle su 5

You have not sent me any information on…

You have not sent me any information on or when I will receive my purchase. Supposed to be 48 hours for delivery Royal mail plus should be able to track items. Disappointed with your service.

12 gennaio 2021
Logo di Ppegiants

Risposta di Ppegiants

Hiya Stephen,

Hermes states your parcel was
Delivered on
Mon 25th Jan
Delivered at
10:13

If this is not the case, please let us know so we can contact Hermes to make an enquiry.

Valutata 1 stelle su 5

Another very quick service from PPE…

Another very quick service from PPE Giants but very poor quality sent

29 dicembre 2020
Logo di Ppegiants

Risposta di Ppegiants

Hi Rob,

We always appreciate feedback and we apologise that the quality of our products were not up to the quality you expected.

Valutata 1 stelle su 5

I received the wrong product I have…

I received the wrong product I have emailed you and phoned and I have had no response. So I am left out of pocket with a product which is of no use too me. I do not recommend your company and would never use you again.

17 dicembre 2020
Logo di Ppegiants

Risposta di Ppegiants

Hi Vincent,

We apologise for this error. Please send me an email on marci@ppegiants.com and ill get this checked out for you.

Valutata 1 stelle su 5

Scam never got my order and never got…

Scam never got my order and never got it resolved from company. Send order number and just ignored. Dont waste you time or money

17 dicembre 2020
Logo di Ppegiants

Risposta di Ppegiants

Hi Victoria,

We refunded you for your order that you did not receive. We believe this was the best resolution for you due to the package not arriving.

Valutata 1 stelle su 5

Do not order

Do not order! My order took over a week to arrive web sight offers 48hr delivery. When it turned up was nothing like pictured. Have tryed many times to contact customer service and still no response.

14 dicembre 2020
Logo di Ppegiants

Risposta di Ppegiants

Hi Melanie,

We are incredibly sorry about the delay in your order. We can assure you that of our products have the correct image on the website.

Valutata 5 stelle su 5

Excellent

Great company and products, with a sweet gesture added of a free hand gel added to the parcel. Wonderful shopping experience.

9 dicembre 2020

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