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NUUDA Food Recensioni 

198
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

I have had an initial order of 5 vegan meals and the prebiotic snack bites. Order came quickly as stated and nicely packaged. Meals of decent size in non-plastic containers. Particularly liked the... Leggi di più

Valutata 3 stelle su 5

The meals are fantastic I would love to order more but . I’m missing two from my last order . I have emailed twice I have been in live chat at least 4 times . Each time will get back to me it’s been 8... Leggi di più

Valutata 5 stelle su 5

The food is absolutely delicious. I have tried several other prepared food brands and this was my favourite. It doesn't feel like you're eating a ready meal and I trusted the nutritional value of th... Leggi di più

Valutata 5 stelle su 5

My family had such a delicious meal from POW last night - we ordered two chicken dishes and two veggie dishes and absolutely loved them! The teriyaki tofu and roast chicken were particular favourites,... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Consegna di pasti a domicilio
  2. Servizio per il fitness e l'alimentazione
  3. Produttore di alimenti
  4. Produttore di surgelati

Scritti dall'azienda

Welcome to a NUU way to eat: born from Pow Food at Home. Nourishment without compromise: no ultra-processing, no artificial additives, just honest, chef-prepared ready meals and snacks designed by nutritionists to fuel your health, energy, and goals. Whether you're eating for performance, balance, or convenience, we deliver nutrition you can trust.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

198 recensioni

5 stelle
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Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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4,3

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(198)

52 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

I was surprised how good were the…

I was surprised how good were the meals, I think I wasn't expecting that level of quality from frozen meals. Highly recommend the brand :)
The only comment would be that they add a bit more variety and protein or grains to make the meals even more filling but, still they are great!

6 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Lovely fresh great tasting quality food…

Lovely fresh great tasting quality food on the go. Perfect when I haven’t got time or supplies to cook a meal but still want something home cooked and tasty which is full of goodness. Have used for a number of years and always great food and service. Would highly recommend

7 ottobre 2025
Non scritta su invito
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Risposta di NUUDA Food

Thank you so much, Faith! This is incredibly heartwarming to hear :)

Valutata 5 stelle su 5

Delicious and Healthy Food

Delicious and Healthy Food.

Incredibly convenient for quick and easy healthy eating. Well-packaged and easy to cook. 10/10 for quality!

14 ottobre 2025
Non scritta su invito
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Risposta di NUUDA Food

Thanks so much, Adam! We're so glad you've enjoyed them.

Valutata 5 stelle su 5

Wow, what truly fantastic meals!

Wow! The meals taste incredible, with such a busy working lifestyle I find that I neglect making time for eating well and these meals have effortlessly slotted into my life! Not to mention how amazing they taste! Highly recommend

1 ottobre 2025
Non scritta su invito
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Risposta di NUUDA Food

Thank you so much, Christine - your feedback and support mean so much to our team!

Valutata 5 stelle su 5

Nothing is too much trouble!

Nothing is too much trouble!
Customer service is as good as it gets and the food is fabulous!

8 settembre 2025
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Risposta di NUUDA Food

We're so glad that you have had a great experience with us, this is exactly what we work and aim to do - and also that you enjoyed the meals! Thank you very much Vanessa :)

Valutata 5 stelle su 5

I’m recuperating at home and found the…

I’m recuperating at home and found the soups really delicious. As they’re the only food I’m allowed to eat at the moment it’s important that they’re full of flavour (they are)

28 agosto 2025
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Risposta di NUUDA Food

We are so glad that you enjoyed our soups Carol, they are incredibly nourishing and the perfect thing to help support your healing process!

Valutata 3 stelle su 5

Mid stering

I think you should have a mid point where contents should be stirred to ensure consistent heating throughout
Reduce your food content and reduce price or have two separate menu’s
These comments made from my first order

21 agosto 2025
Valutata 5 stelle su 5

Highly recommended.

First order quickly arrived and so I am working my way through the meals. Absolutely delicious. The bast (so far) is the lamb kofta meat balls. Superb. But all are great so easy to cook. 10 mins in the microwave. And a good thing for me is the meals are dairy and gluten free. I highly recommend POW.

10 luglio 2025
Valutata 4 stelle su 5

Pow food I have complained about not getting my

I have complained about not getting my
10% of my order because you can’t
Contact any one and cancelled it
And my subscription but they have charged me £80.78 for a meal they say
I confirm!!!!!
And there email keep bouncing back
Very frustrating also i have not received
The meal I am supposed to have ordered 😤in reply to your answer
It was powfood.co.uk and replied to what you sent me if you find the emails i send or give me be the correct email address I will foward them to you in the email I have said the food was very good so no complaints there it was saying you get 10% off so I could not confirm my order because the code did not work you can send my order as the money has already gone through my bank .

Thank you

I am having problems communicating and placing my orders. I have now paid for another order without confirmation
or communication.
I find it personally very distressing and frustrating at the lack of communication and being able to communicate.
Not at all professional and gives me no confidence to continue with this process, along with the real concern as my money already paid!!
Carole Whincup

23 giugno 2025
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Risposta di NUUDA Food

Dear Carole
Thank you for updating your rating, especially as you think the food was very good.
So sorry for your experience, powfood.co.uk is our website address.
The correct email is hello@powfood.co.uk
So that explains why we never received your emails.
If we had received your emails we would have immediately rectified your 10% issue.
We are usually very prompt in our communication as you have seen in our response today.

We have refunded you £80.78, it should have hit your account.

Thank you for your feedback
Ali Warburton
Founder

Valutata 5 stelle su 5

Lovely food

We had the vegan options. Food was delicious, delivered quickly and easy to prepare. Much more healthy than a takeaway too. Will be ordering again.

26 giugno 2025
Valutata 1 stelle su 5

Yuk!

I followed cooking instructions carefully but the food was still frozen in the middle (mushroom stroganoff)
And the vegan sausages were slimy and inedible.
The vegan cottage pie was gritty and without any detectable taste.
Vegan food ? Never again!!

16 giugno 2025
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Risposta di NUUDA Food

Dear David
Thank you for your feedback — we really appreciate you taking the time to share your experience.
We're so sorry to hear that the meals didn’t meet your expectations this time. It does sound like they may have been undercooked, which can sometimes happen depending on the oven used. Every oven is slightly different, and as we note on our packaging, some may require extra time to ensure the meals are heated through properly.
Our Mushroom Stroganoff, Vegan Cottage Pie, and Vegan Sausages are among our most popular dishes, and many of our customers order them regularly so this feedback is unusual, but we're taking it seriously.
We’d be more than happy to send you replacements for these meals, free of charge. We recommend heating them until they're piping hot all the way through to get the best taste and texture. Do let us know if there's anything else we can do to help.
Warm regards,
Ali
Founder

Valutata 3 stelle su 5

Costly Disappointment

Overall I can't help but feel disappointed;

I noticed that some of the meals looked to be on the smaller side so I decided to weigh them. 3 of the 4 were out by quite a bit, one meal in particular was 90g less than stated on the box.
Two of the meals were very waterlogged by the end of cooking... turning the potatoes to mush & the black rice to more of a soggy risotto.
Despite this the Beef Bourguignon meal was still pretty tasty, though it did lack some veg & I was still hungry afterwards. The Cottage pie meal was also pretty decent and another favourite.
All four meals did require an additional 20 minutes or more of cooking time (As they were still partially frozen.)
But my biggest gripe has to be the cost: At £9 a frozen meal... it's shockingly overpriced (Regardless of the quality of ingredients.) Delivery was also an additional £7.

24 maggio 2025
Non scritta su invito
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Risposta di NUUDA Food

Dear Helen,

Thank you so much for taking the time to share your feedback — it's truly appreciated. We've carried out a full review and test of all meals based on your comments, looking closely at taste, texture, weight, and cooking times.

Feedback, both positive and constructive, is incredibly valuable to us. It’s the only way we can fully understand what needs adjusting and how we can improve.

Our meals are handmade rather than factory-produced like most ready meals. While this brings a more authentic, home-cooked flavour, it can sometimes allow for small inconsistencies — particularly in areas like meal weights. We've now introduced an additional check to ensure greater consistency moving forward.

We didn’t encounter any issues with the black rice during testing, so it’s possible it may have been slightly overcooked. Oven performance can vary quite a bit, and cooking times may need slight adjustment depending on the model and heat intensity.

We also took on board your comment about the beef bourguignon and have added extra vegetables. That said, we always encourage our customers to enjoy our meals with an added side of fresh veg or salad for balance.

We understand that our meals may be priced higher than some alternatives, but we never compromise on the quality of our ingredients. We carefully source sustainable produce, high-welfare meats with excellent provenance, locally caught sustainable fish, and organic or low-intervention vegetables and sides.

Thanks again for helping us continue to improve.

Warm regards,
Ali
Founder

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