Have used Power Point on two occasions recently, for a repair to our range oven and our washing machine. Excellent customer service, both from staff at the Oakengates branch and the repair engineer Ma... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I went in looking for an under-counter fridge, and the lady who helped us was extremely friendly and knowledgeable. She made the whole process easy, and we quickly found the right fridge for our nee... Leggi di più
L'azienda ha risposto
From order to fitting everything went very smooth and stress free. John at wellington ship very helpful and approachable. Dave and sterling the fitters were very efficient and respected our home . Gre... Leggi di più
L'azienda ha risposto
Excellent service from the store, and our repairman Matt in particular. Phoned them this morning about our dishwasher not working properly, same day appointment and fixed for a very reasonable call ou... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di elettrodomestici
- anche in
- Assistenza clienti per elettrodomestici
- Fornitore di ricambi per elettrodomestici
- Negozio di elettrodomestici usati
- Servizio di riparazione elettrodomestici
Scritti dall'azienda
Powerpoint Stores is a family run independent business with stores in market towns Oakengates and Wellington. They have been trading for over 25 years now providing customers with appliance sales and repairs. Due to their high level of service, attention to detail and product knowledge, their customers remain loyal and much of their business comes from recommendations. They provide all household appliances including, washing machines, tumble dryers, washer dryers, fridges, freezers, cookers, vacuum cleaners, smaller kitchen appliances, and much more. They offer delivery and installation options on freestanding and built in appliances. The friendly knowledgeable team go above and beyond for their customers. They have true family values you only experience when shopping local.
Informazioni di contatto
Regno Unito
- powerpointstores.co.uk
5,0
Eccellente
573 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service and customer help from…
Great service and customer help from staff at this shop. Went to a lot of trouble to help source a replacement handle for our fridge .
9 febbraio 2026
Non scritta su invito
Risposta di Powerpointstores
Good Morning Peter,
We truly appreciate your feedback. Our team prides itself on going the extra mile to source exactly what our customers need, so I will be sure to share your compliments with the staff. Thank you for choosing us for your appliance needs, and please don't hesitate to reach out if we can help with anything else.
Thank you,
The Power Point Team
Dishwasher door catch had broken.
Dishwasher door catch had broken.
Very professional staff & was able to replace the catch in a timely manner.
Brilliant job done.
Thankyou very much.
24 febbraio 2026
Risposta di Powerpointstores
Good Morning Mr Taylor,
Thank you so much for your kind words! We’re thrilled to hear that our team was able to get your dishwasher door catch sorted out quickly and professionally. Providing timely, high-quality service is our top priority, and we’re glad we could help. We appreciate your business!
Thank you,
The Power Point Team
Excellent
Excellent, prompt, polite and speedy. What more can you ask for.
2 marzo 2026
Non scritta su invito
Risposta di Powerpointstores
Good Morning Julia,
Thank you for the 5* review. We are glad that you received excellent, prompt, polite and speedy service.
Thank you,
The Power Point Team
Great helpful and polite would…return
Great helpful and polite would recommend the wellington store to all my family and friends thumbs up 👍 every thing I needed was no trouble bought already 2 items for my new forthcoming home will definitely be returning in the future thankyou again for politeness and understanding thankyou 😀
30 gennaio 2026
Non scritta su invito
Risposta di Powerpointstores
Good Morning Miss Bennett,
Thank you so much for the kind words! We are thrilled to hear that you had such a positive experience at our Wellington store. It was truly a pleasure helping you find those first two items for your new home—congratulations on the upcoming move! We pride ourselves on being helpful and understanding, so knowing that it made a difference for you means the world to our team. We can’t wait to see you again soon!
Thank you,
The Power Point Team
Spot on
Efficient, honest and reliable service by a friendly local tradesman. Thank you
14 febbraio 2026
Risposta di Powerpointstores
Good Afternoon Mr Davies,
Thank you so much for the kind words! It was a pleasure working with you. Being a local company, we take a lot of pride in serving our community with honesty and quality. We're glad we could help out—see you around!
Thank you,
The Power Point Team
Risposta di Powerpointstores
Good Afternoon Mrs Lester,
Thank you for the 5* review. We are glad that we were able to provide you with excellent service and sort the issue out promptly.
Thank you,
The Power Point Team
Matt had Very excellent customer…
Matt had Very excellent customer service and was very quick
19 febbraio 2026
Non scritta su invito
Risposta di Powerpointstores
Good Morning Mrs Rankin,
Thank you so much for the kind words! We’re thrilled to hear that Matt provided you with such excellent and efficient service. I’ll be sure to share your feedback with him and the rest of the team—it really makes our day. We look forward to seeing you again soon!
Thank you,
The Power Point Team
My rented property the washer dryer…
My rented property the washer dryer failed after 10 years
I was able to contact power point to buy a new one and had it fitted with no problem,as we live in Portugal they took the hassle out of the problem
11 febbraio 2026
Risposta di Powerpointstores
Good Morning Mr Sanders,
Thank you for the 5* review. We are glad that we were able to assist you in replacing the washer dryer and greatly value you coming to us to sort your appliances for the rental property.
Thank you,
The Power Point Team
Matt came to fix our washing machine…
Matt came to fix our washing machine today he was top notch everything sorted no more leaks
Thanks Matt
18 febbraio 2026
Non scritta su invito
Risposta di Powerpointstores
Good Afternoon Matt,
Thank you so much for the kind words. We’re thrilled to hear that Matt was able to get your washing machine back in top shape and stop those leaks. I’ll be sure to pass your feedback along to him—he’ll be happy to know he could help.
Thanks for choosing us!
The Power Point Team
I have just had a new washing machine…
I have just had a new washing machine purchased fron Powerpoint stores delivered and installed. At the shop we were served by a very knowledgeable and helpful assistant (Sharon) and the delivery arranged by her very rapidly. The machine was plumbed in very swiftly by Dave and Paul and I would like to thank them for their work. John
17 febbraio 2026
Non scritta su invito
Risposta di Powerpointstores
Good Morning John,
thank you so much for taking the time to share your experience! We are delighted to hear that Sharon provided the expert guidance we strive for, and that Dave and Paul got you up and running so quickly. I will be sure to pass your kind words along to all three of them—they’ll be thrilled to know they made your purchase and installation so seamless. Enjoy your new machine!
Thank you,
The Power Point Team
Excellent service as usual
Excellent service as usual. My washing machine was repaired quickly and without fuss. Would 100% recommend
16 febbraio 2026
Non scritta su invito
Risposta di Powerpointstores
Good Morning Mrs Cotterill,
Thank you so much for the kind words! We’re thrilled to hear your washing machine is back in action and that you were happy with the quick turnaround. It’s always a pleasure working with you, and we truly appreciate the recommendation!
Thank you,
The Power Point Team
Risposta di Powerpointstores
Good Morning Mrs Ballantyne,
Thank you for the 5* Review. We are glad you found the service to be excellent and quick.
Thank you,
The Power Point Team
Excellent service on a washing machine…
Excellent service on a washing machine repair. Matt was not sure of the issue and thought it might be something within the drum making it not worth repairing, but he persevered and found a loose bolt, which was then tightened and problem solved. So a 2 figure repair cost rather than a3 figure new machine cost. Brilliant!!!!
11 febbraio 2026
Non scritta su invito
Risposta di Powerpointstores
Good Morning Mrs Hood,
Thank you so much for the wonderful feedback! We are thrilled to hear that Matt’s perseverance saved you the cost of a new machine. We always aim to find the most cost-effective solution for our customers, and I’ll be sure to share your praise with Matt. Enjoy your 'good as new' washing machine!
Thank you,
The Power Point Team
Great service.
Excellent service from contact with the shop to repair of the dishwasher (heat pump).
Pete on the phone at the shop - friendly/efficient.
Marc and Matt who completed the repair. I Punctual, polite, friendly and professional.
Many thanks.
10 febbraio 2026
Non scritta su invito
Risposta di Powerpointstores
Good Morning Mrs Davies,
Thank you so much for the fantastic feedback! We are thrilled to hear you had a great experience from start to finish. I’ll be sure to pass your kind words along to Pete, Marc, and Matt—they’ll be delighted to know their hard work and professionalism made a difference.
Thanks for choosing us for your dishwasher repair!
The Power Point Team
We called PowerPoint out for a drainage…
We called PowerPoint out for a drainage E36 error code on our Bosch washing machine. We had checked & drained the filter manually.
Matt the technician came out and within the first few minutes he had found the fault.
A sequin that had fallen off my wife's jumper has got stuck halfway down the waste pipe.
He went through various cycles & checked that the machine was working properly and then left.
He advised that as he had found the fault straight away, I would only be charged for the call-out fee, which I thought was excellent service.
Highly recommend PowerPoint. The washing machine was a refurbished one bought from them in the first place
5 febbraio 2026
Non scritta su invito
Quick
Quick, easy, no fuss repair at a very good price. Thank you 😊
4 febbraio 2026
Non scritta su invito
Risposta di Powerpointstores
Good Morning Plantj,
Thank you so much for the kind words! We’re thrilled to hear that the repair was quick and hassle-free for you. Providing quality service at a fair price is exactly what we aim for. We appreciate your business and hope to see you again!
Thank you,
The Power Point Team
Integrated washing machine installation.
I've had Dave and Paul come to install an integrated washing machine today. They were both lovely guys, friendly, efficient and very tidy. They have done a great job. The best thing is, the machine and cupboard fit better than the original. Great job guys. Thankyou.
31 gennaio 2026
Non scritta su invito
Risposta di Powerpointstores
Good Morning Mrs Miller,
We truly appreciate you taking the time to share your experience. Customer satisfaction is our top priority, and it’s wonderful to know that Dave and Paul were able to deliver an efficient, tidy, and high-quality installation. Thank you for choosing us for your integrated washing machine install, and enjoy your newly upgraded space!
Thank you,
The Power Point Team
What a great company Power Point is
What a great company Power Point is. We had an engineer to fix a problem on our washing machine last week. The company rang to say the time slot he would be arriving. He came at the beginning of the slot. He fixed the problem and was very professional
22 gennaio 2026
Risposta di Powerpointstores
Good Afternoon Mrs Parker,
We’re so glad we could help get your washing machine back in action! Thank you for mentioning our time-slot notifications—we always strive to respect our customers' time. I’ll make sure to share your kind words with the team. Thanks for choosing Power Point.
Thank you,
The Power Point Team
Thought u was kind happening my parents…
Thought u was kind happening my parents choose a washing machine as they are pensioners
21 gennaio 2026
Risposta di Powerpointstores
Good Morning Sharon,
We are so pleased we could help! Providing a patient and helpful service to your parents was our pleasure. Thank you for the feedback and for choosing Power Point.
Thank you,
The Power Point Team
Dishwasher repair
The engineer attended , identified the fault and sorted it on the spot. No additional sales pressure.
I’ve used them before I would recommend to others.
21 gennaio 2026
Risposta di Powerpointstores
Good Morning Mr Connelly,
Thank you for the recommendation! We’re delighted to hear our engineer was able to get your appliance sorted so quickly. We believe in providing honest, expert repairs without the hard sell, so it’s great to know that was your experience. Thank you for being a returning customer—we truly appreciate your continued support!
Thank you,
The Power Point Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.