L' ho usato una sola volta per fare una…
L' ho usato una sola volta per fare una disdetta e mi sono ritrovata la carta bloccata e un abbonamento di 49 € che io non ho richiesto!Una trufa,ho dovuto sostituire immediatamente la carta
Risposta di Postclic
Hello,
We are truly sorry to hear your feedback and regret that your experience did not meet your expectations.
As a reminder, our service offers a 48-hour trial for €0.90, which then converts to a monthly subscription of €49.00, as stated in our Terms and Conditions and clearly mentioned during the sign-up process, prior to payment confirmation.
Regarding cancellation, this is indeed possible via the customer portal once the subscription is active.
There is no intention to block or restrict this feature. We place great importance on complying with applicable regulations, particularly those related to consumer protection.
That said, we regret that the situation was perceived this way and wish to resolve it with you quickly. We invite you to contact us directly at support@postclic.com
so that our team can review your case in detail and provide you with a suitable solution as soon as possible.
Our priority remains to handle every request transparently and fairly.
Best regards,
The Postclic Team
