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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I'm very impressed by the customer service at PoposoapSolar! I made a mistake with my payment, and they fixed it immediately and offered an additional credit (even though I was the one who made the... Leggi di più

Valutata 5 stelle su 5

The waterfall was very easy to install and the frogs love it. The only drawback has been the limited power unless there is strong sunlight. A battery option would be useful.

Valutata 5 stelle su 5

I purchased solar water fountain kit for my goldfish pond. It works extremely well. It is beautiful and brings joy watching it. One of the wires broke and I notified the company and they sent a free r... Leggi di più

Valutata 3 stelle su 5

I had to contact the company to get the order completed after they emailed me that everything was shipped. The pump arrived but none of the extensions actually fit together . Seems some connectors are... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di attrezzature per l'energia solare

Scritti dall'azienda

POPOSOAP is committed to providing a customer with affordable, reliable and practical solar products. Powered by solar energy, free maintenance, no wire, no electrical shock. Bring your garden to life with green and vitality, and new ways to decorate.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

27 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Pump stopped working

One of the pumps I ordered stopped working. I contacted POPOSOAP and received a prompt response. After a troubleshooting suggestion it was determined that a new pump would be sent to me. Fast response and delivery. Great experience. Thank you!

13 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Great customer service, strong product

I'm very impressed by the customer service at PoposoapSolar! I made a mistake with my payment, and they fixed it immediately and offered an additional credit (even though I was the one who made the error).

I have had their solar pump running in a muddy pond for 2 years. The solar panel is still working great, but the mud wore out the motor. I just ordered a replacement from Poposoap.

16 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I really love the solar pumps!

I really love the solar pumps they are the perfect way to have a water feature without electricity. So easy to set up and a water feature adds such a great way to enjoy your outdoor space.

3 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I purchased solar water fountain kit…

I purchased solar water fountain kit for my goldfish pond. It works extremely well. It is beautiful and brings joy watching it. One of the wires broke and I notified the company and they sent a free replacement immediately. I will be using this company for all future solar fountains. It was purchased in August 2021 and still working perfectly!

30 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Have two areators and want to buy a third one!

I bought an areator for my pond over a year ago. Bought another one the beginning of this year and my fish are quite happy! I leave for several months during the year and the areators have not let me down. The first one stopped working and I realized that I needed new stones. Had some on hand and replaced the old ones that were covered with algae and slime. New ones on and it worked like a charm! Great company to work with if you need them. Thinking of getting a third one. I love my Koi, Goldfish, and minnows. Want them safe and healthy!

29 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Poposoap Provides Great Customer Service

The customer service support is very responsive. I was able to call them on the telephone and we e-mailed, too. The 30W 320GPH solar pump kit works very well when the solar panel is in the full Sun. I also purchased the 2600mAH Battery Backup for when there is less direct Sun.

12 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Poposoap Exceptional customer service

Exceptional customer service . I asked the AI for the smallest solar fountain & got a link & purchased it . Meanwhile cs sent me several emails to confirm the correct product for my shallow bath was correct. They asked for measurements & photo. 150% impressed. This is my 2nd purchase. Great products & company

9 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

45w solar pump with battery

So far the solar pump is working just fine, even in the very cold weather. As expected, it takes a little while in the morning for the pump to work fully. I find the company easy to shop with, items arrived quickly and as described. Thanks!

5 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Incredible customer service

Ordered a solar pump for our pond from them and it arrived eerily fast. Like we ordered it on a Sunday afternoon and it came -I kid you not- Monday morning. I have no idea how they do it.

Ended up needing a stronger pump and emailed them to start the return/exchange. They responded immediately telling me to just keep the first pump and they’ll refund me to save the trouble of shipping and what not. Great customer service experience.

2 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I ordered waterfall parts

I ordered waterfall parts so that I could make a waterfall in my back yard. I waited and it was not coming. I was notified by Poposoap that my package was lost in the mail (they contacted me before I contacted them). They said that another package would be delivered ASAP. I got the package. However, I had changed my mind about making a waterfall. The more I learned about what I wanted to do, I realized that it was not something I could do physically. I always think I am more capable of doing program than I actually am. Anyway, I contacted the company, asking for a refund for the unopened package that I got and they were helpful with what I could do to take care of the refund. With all of the correspondents between us have been quick. They have been easy to work with.

9 ottobre 2025
Non scritta su invito
Valutata 3 stelle su 5

I had to contact the company to get the…

I had to contact the company to get the order completed after they emailed me that everything was shipped. The pump arrived but none of the extensions actually fit together . Seems some connectors are missing.

23 settembre 2025
Non scritta su invito
Logo di Poposoapsolar

Risposta di Poposoapsolar

Thank you for reaching out and we sincerely apologize for the inconvenience. We understand how frustrating it must have been to receive the pump but not have the correct extension connectors to assemble it properly.

To make this right, we’d like to:

Confirm your order details (model, order number).

Ship you the missing connectors immediately, at no cost.

If you prefer, we can also replace the entire kit to ensure you have a fully functional set.

Could you please confirm your order number and shipping address so we can resolve this quickly?

We truly appreciate your patience and will prioritize your case.

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