I purchased a blow up pool in August 2025. As I had a granddaughter coming in March 2026 I left it in the bag. On the day we set it up a leak was noticed. I contacted the store and sent through som... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Just finished installing the SC30 Chlorinator, replacing a Zodiac Tri Mid. The plumbing had to be changed but I was able to install with the cell in a vertical position. The unit looks well made, onl... Leggi di più
I wasn't sure which pump would be right to replace a CTX280 pump and thought of getting a PRO200, but David replied to my on-line query suggesting a PRO150 as a better flow rate/power fit. Of course h... Leggi di più
The produce we bought wasn't correct for our needs, but we were able to return the item and get a refund. The service was prompt and friendly. Although we didn't use the product - there was nothing... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Pool Supplies Online. We are an Australian online pool supplies company that has everything you need in one online pool store. Our mission is quite simply to make pools easier.
Informazioni di contatto
27 Badgally Road , 2560, Campbelltown, Australia
- 1300 001 466
- support@poolset.com.au
- poolset.com.au
4,6
Eccellente
425 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Used the onlinPOOR or no customer service contact form
Used the online contact form, over a week later and still no response. Their website confirmed submiting the enquiry.
POOR or no customer service.
16 giugno 2026
Non scritta su invito
Price good, after service helpful
Price and Delivery good, Mis-mathed couplings a problem, Assisted with free O-rings to mitagate a couplng leak,
30 maggio 2025
Exemplary service from Pool Set.
I purchased a blow up pool in August 2025. As I had a granddaughter coming in March 2026 I left it in the bag. On the day we set it up a leak was noticed. I contacted the store and sent through some photos to show the issue. The response was quick and hassle-free—David, who handled my purchase, organised to send a replacement straight away.
I really appreciated how easy the whole process was. There was no back-and-forth or stress, just great customer service and a prompt resolution.
Big thanks to David and the team for standing by their product and making things right so quickly. Highly recommend!
20 marzo 2026
Non scritta su invito
Excellent service
Excellent service. Our pool has never looked better. Pool Set Pty Ltd provides top quality work and reliable maintenance
13 dicembre 2025
Non scritta su invito
Great service and fast delivery.
Great service and fast delivery.
2 dicembre 2025
Non scritta su invito
Disgraceful service
Disgraceful service! Not even worthy of one star… Only been trying to contact Pool Set at least 40 times by phone over the last 4 days with no answer. Have even tried their support email and website contact page and still nothing after 4 days. Beware!
10 novembre 2025
Non scritta su invito
Spa pump blew up. No response regarding this
Bought a spa pump that I used 4 times and it blew up on the fourth use. Thankfully I moved out of the way in time as I heard a loud noise before hot water and steam came firing out of the pump. Contacted the company multiple times and heard absolutely nothing back.
11 giugno 2025
Non scritta su invito
Risposta di Pool Set Pty Ltd
Hi Caitlin - very sorry about this item as we haven't had such a thing happen previously - we will replace this item immediately
Can't ask for more than that
No problems with website, ordering, delivery and or the product.
Great value for money and simple online shopping.
Can't ask for more than that.
7 agosto 2025
Risposta di Pool Set Pty Ltd
Hi Mark - we can fix this with the addition of hose floats - I'll give you a quick call to explain how
Good service and good quality
29 luglio 2025
New Pump
Pump arrived in good condition in a short amount of time. I had to alter the pipe fittings (Different threads), the new pump runs quietly and smoothly.
28 luglio 2025
Excellent Service
The produce we bought wasn't correct for our needs, but we were able to return the item and get a refund. The service was prompt and friendly. Although we didn't use the product - there was nothing wrong with it other than not suiting our purposes, so we'd happily return to shop again.
25 giugno 2025
fast efficient
13 luglio 2025
No problems with ordering delivery 👌…
No problems with ordering delivery 👌 I'll be back great products great price recommend to all my friends with pools or spas
10 luglio 2025
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