I have ordered several items over time and I can only say positive things honestly, designs stay on after multiple heavy washes, gym shirts don't become fuzzy, hoodies are a nice thick quality. And wh... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
First off, I just wanna say how awesome it was to find an actual anime clothing company that fits my style. The product is top-notch quality, and genuinely fits exactly how I would want it to. After r... Leggi di più
Sent me my “free gift” which was a cheap small necklace item but never shipped my gym bag. They keep saying it shipped yet hasn’t shown up and tracking hasn’t updated in 11 days. Bad business. If it d... Leggi di più
As a fellow otaku who is addicted to watching anime on crunchyroll i am so thrilled i came across this clothing line. The knock out tee has literally been the easiest to wash without loosing color and... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Pomel is a retail experience created for fans of all things Japanese lifestyle and culture. We carry exclusive and unique apparel, accessories, and more. At first, Pomel was a way for us to express our love and art in the form of Anime styles. After discovering that our friends love the designs, we created our own shop to create one spot for all anime fans to find cool anime goods, and take this project to the next level to share this Sugoi experience with all Anime and Manga lovers. Customer Service Email: media.relations@pomelclothing.com
Informazioni di contatto
12713 patterson club drive, 32821, orlando, Stati Uniti
- 4076211984
- media.relations@pomelclothing.com
- pomelclothing.com
3,4
Nella media
106 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
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Le persone hanno visualizzato anche
TikTok shop scam??
I ordered through them in tiktok when they were having a sale on a JJK sweater. I went through the ordering process and had the money taken from my account but an order was never even generated in TikTok. I got no order confirmation, no receipt, nothing. Support has not responded yet.
2 marzo 2024
Non scritta su invito
Risposta di PomelClothing
Thank you for your candid review! We value your input and will use it to make necessary improvements.
Placed an order for 4 shirts and a…
Placed an order for 4 shirts and a hoodie 3 weeks ago. My package is still in China. I live in California… horrible customer service and the tracking updates are horrible.
04/21/2023- falsely claimed I didn’t provide an email to receive updated tracking info. My package still hasn’t left China. Ordered 3 weeks ago. Expected to arrive mid-March according to the tracking info I have.
19 febbraio 2024
Non scritta su invito
Risposta di PomelClothing
Hi Josh,
I am able to see that the order will be delivered in the next few days and that the tracking information was already sent to you, but because you dod not provide us with an email address at the checkout, you were not able to receive any tracking updates. Please email us at: media.relations@pomelclothing.com and we'll be more than happy to assist you! ;)
Eventually Arrives (For Me At Least)
Overall sketchy website,
refund period is nonexistent since it took my package about 14 days arrive, also that means their quick shipping is not true.
It did eventually come in, took forever for them to drop it off at UPS, so I know it wasnt UPS's fault, it was the company's
Now that I got it, its exactly as the description said, so the product itself is fine.
2 febbraio 2024
Non scritta su invito
Risposta di PomelClothing
Thank you for your honest review! Your feedback is key to our continuous improvement.
Ordered 2 shirts
Ordered 2 shirts. Absolutely terrible quality and the fit does not make sense its like a box. The designs are very poor resolution and the shirt looks like it's worth $1 at most. Scam do not buy their stuff!!!!!
25 novembre 2023
Non scritta su invito
Risposta di PomelClothing
Hi there,
Thanks for the very honest reply, however I was not able to find any order with your name or email address. Are you sure you're on the right place?
It’s a scam - product pictures digitally enhanced
Company claims to have a 7 day refund policy but refused to honor it after I received products vastly different than what was pictured on their website. They essentially digitally altered all of their products and scam people. I had to dispute the charge and file a consumer complaint.
17 novembre 2023
Non scritta su invito
Risposta di PomelClothing
We appreciate your straightforward feedback. Thank you for helping us identify areas for enhancement.
Horrible Quality and Liars. Company Filters Comments
I got two Chainsaw Man hoodies. The quality of the hoodies are terrible and nothing like they show on social media or product photos. The fabric is thin and shiny like costume fabric and the design is just a vinyl ironed on terribly into the hoodie. One of them is bubbled out and not adhered correctly. The price tag does not reflect the quality whatsoever. Customer support ignored me and when I tried to reach out on social media, none of my comments showed up meaning they are most likely filtering all comments for review. My one-star reviews were never posted on the site. They won't let customers post honest reviews and hide the bad quality behind good product photos, videos, and moderated reviews. I do not recommend buying anything on their site
Update 2/22/24:
It has been literal months but the company has tried to take my review down twice now. I am assuming this is in hopes I would have lost the evidence of my order by now. Just another reason not to buy. They do not respect their customers
27 agosto 2023
Non scritta su invito
Risposta di PomelClothing
Thank you for your candid review. We are grateful for your feedback and are committed to making things right.
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