We booked a holiday with Izzy at Polka Dot, who helped us choose the right place,(Puerto Del Carmen) as we are taking grandchildren this time. Izzy and all the team have kept us informed and updated... Leggi di più

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Fantastic all round. Wanted to book a Tailor Made USA trip which included an organised tour and a go your own way part. My local agency put together the perfect trip. Special mention to Sioned and Pau... Leggi di più
We popped into shop enquiring about holiday. Britney was very helpful, compairing different companies to get us the best price. We didn’t feel pressured to commit and she emailed the details we had... Leggi di più
i’ve seen many posts on facebook for the longton branch but the Disney Florida one seemed a “too good to be true” price. i enquired and within 30-60mins i had a reply. they answered all questions i ha... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Polka Dot Travel celebrates it's 11th Birthday on 11th October 2024! We started trading in our home town in Oswestry before expanding to 15 x stores spanning North Wales, Shropshire, Cheshire & Staffordshire. We added our Call Centre to our portfolio in 2022, our customers wanted to opportunity to book or speak to us out of 'normal hours' we are now able to provide customer support 7 x days a week until 8pm at night during the week and 6pm on the weekends. As an independent travel company we have pleasure in sourcing the best possible price for our customers, we deal with over 300 tour operators meaning we can shop around on behalf of our customers. Being ABTA bonded and only offering customers ATOL protected holidays, we can ensure our customers have a trusted, financially protected holiday. We are proud to be a key booking agent for all major tour operators and as a result have prices which are better than most are able to access! Over 60000 customers trust us to look after their holidays every year. Our popular social media sites advertise the very best holidays we can find.
Why choose us for your holiday?
Scritti dall'azienda
- We understand your holiday is one of the biggest purchases you will make.
- Our choice of holidays and tour operators means we can shop around so you don't have to!! We're committed to providing you with the best possible service levels from the moment you book with us to the moment you step back off the plane. Your holiday is our pleasure.
Informazioni di contatto
Polka Dot Travel Call Centre, PDT HQ, SY11 4NE, Oswestry, Regno Unito
- 03301242220
- sales@polkadottravel.co.uk
- polkadottravel.co.uk
Summer 2026 now on sale!
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Excellent Service Stafford Branch
Just booked a holiday with Britney at the Stafford Branch. Excellent service and got me a great price. Would definitely recommend!
Tara at Longton branch
We visited Longton branch today to help us book a large group family holiday.
Tara was so helpful , informative and friendly. She talked us through various options ans answered our questions professionally and with patience. At the end of our visit we ad booked our holiday and came away with a big smile on our faes
I made my booking with Polka Dot Travel…
I made my booking with Polka Dot Travel in Bangor in North Wales. I was travelling alone so needed some guidance for my holiday in Sorrento. I was met in Polka Dot with 3 lovely smiling faces and was looked after by Molly. I explained what I needed and she patiently went through hotel choices and suitable flight times as I am now in my senior years I wanted daytime flights. All sorted by the lovely Molly. 2 weeks before my departure I went back to Polka Dot to finalise my trip and the equally lovely Paris looked after me. Thank you all you made my whole journey so easy I will be back xx 😘
Birthday treat in Lisbon
It was a great experience from the beginning to end, booking was easy, we said what we wanted as it was a 60th birthday celebration to Lisbon. We was given a couple of hotels to choose from, both in great locations, was the prefect city break and birthday, definitely would book with Liz McGarry again in Rhyl
Just Booked a Holiday with Erin
Just Booked a Holiday with Erin. Always a plesent Experience. Very helpful. Always as a smile. See you all soon.and a big Thank you.x 😊
Third holiday booked with Izzy
Our third holiday this year booked with Izzy at the Leek branch, she's always patient, offers a speedy response and is always happy to help. We have utmost confidence in her and will continue to make use of her for many more holidays to come👍
Holiday booking
Booked a Florida holiday package today for the family for 2027, Britney was excellent searching 3 different companies till she found one with exactly what we had stipulated, and at a better price. Would highly recommend the stafford branch. Absolutely superb service. 👏👍
A warm welcome very patient did not…
A warm welcome very patient did not rush us into making a decision, very helpful and knowledgeable on the holidays we were looking at. A great all-round service.
Brilliant customer service and great value
Brilliant customer service from Rachael at the leek branch- great value for money in helping us book a dream holiday to Japan
Staff getting names wrong on boarding passes
Not impressed from start to finish of organising a group holiday they've made mistakes and made things uneasy.
Icing on the cake. They had all the passports to fill in the booking. And filled a passengers name in wrong. May not be allowed on the flight home tomorrow. When getting in touch they said there is nothing they can do. We will have to change at the desk and we will have to pay for it. It's polka dots mistake!
Friendly welcome from Erin and great advice.
Friendly welcome from Erin and she took the time to help us to find our next holiday. Appreciate the advice to get the most from our holiday. Many thanks
I called into Polka Dot Travel at the…
I called into Polka Dot Travel at the Leek branch this morning with a group of 11 of us, which could not have been easy to handle. Rachael sat us down and worked through a wide range of options clearly and efficiently.
She stayed patient the whole time, answered every question, and made sure we understood everything before making a decision. Nothing felt rushed despite the size of our group.
We ended up booking there and then, which says a lot about the service. Really smooth experience and great customer care. Would definitely recommend.
Holiday
A friend & I where looking for a cheapish holiday & Amy couldn't have been more helpful. Will be using them again
What a brilliant customer experience
We went into Polka Dot in Crewe today and was immediately greeted by Olivia who was so lovely, welcoming and friendly. We wanted in depth details about a holiday before we booked it and Olivia was more than happy to get this for us, she even googled how far the hotels are from the airport so we had an idea on taxi fares. Even more exciting was that I was made a cup of tea while we booked! Honestly, if you are looking to book a holiday, go in and see Olivia. I always thought it was cheaper to book online but I've been proved wrong, this holiday was cheaper than I could find it online plus Polka dot Crewe assure that, if you can find the deal cheaper anywhere else they will match it, so why bother searching online when they will do everything for you for the same price? We came out of there today feeling totally satisfied and happy that we have had a free cuppa, a brilliant deal and exceptional customer service, well done Olivia and thank you
Absolutely fantastic service Donna made…
Absolutely fantastic service Donna made me feel at ease . Came out a very happy customer. And would highly recommend 😊
Holiday to Majorca
We dealt with Amy at Polka Dot and she was very helpful and found us the perfect holiday at a price we wanted. Well Done Amy!
Great, Friendly Staff
We have just booked a holiday to Portugal through Polka Dot Travel. As always, the staff at the Longton branch are so helpful and Erin explained everything to us as she went through the booking including the seats and transfers. Everything was double checked before proceeding with the holiday booking. I would definitely recommend a holiday through this local travel agent.
New Zealand Trip
We recently travelled to New Zealand, making our booking with Maddy in Polka Dot Stafford.
We are so pleased we did! Following the escalation of the issues in the Middle East, and our flights home scheduled to be via Qatar, we were faced with being unable to return to the UK.
We contacted Polka Dot, and within 1 day they had arranged for our travel to be re-routed via the US, arranged a hotel in New York, and then flights back to Manchester via London.
They really took the stress off of us, and they were super helpful in arranging all our travel needs whilst we were half a world away.
We have always found the whole team in Stafford to be friendly, knowledgeable and helpful in booking holidays and discussing what our needs are.
I would definitely recommend using Polka Dot for futire trips, and again wanted to thank the whole team - and especially Maddy.
What fantastic service from the whole…
What fantastic service from the whole team. We have just returned from an amazing trip to the West Coast of America. My husband and I stayed in Vegas, San Francisco and LA. We had an issue with the car hire, my fault. This was rectified straight away via the team back in England. The whole trip was perfect. Easy to book and make payments. Thanks
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