Alex attended today again after numerous visits and each time he was polite, and respectful, he also is very knowledgeable and answered, any questions I may have had, also great to see a tradesman tha... Leggi di più
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Scopri cosa dicono le persone
Always give credit where its due. Had a leaking pipe from the toilet & a jammed float arm. Home emergency insurance enlisted Plumbcare. What a fabulous service & so easy to arrange. Plumbe... Leggi di più
Can’t fault this company whatsoever, we’ve recently experienced having 2 plumbers from this company. Jordan Jackson and Matthew, both young men knew what they were doing, working hard with what turned... Leggi di più
Boiler gets serviced, a couple of weeks later it's leaking from where the PCB is (Ideal logic h18). Boiler is around three years old and never missed a beat. Call to see if someone can come and... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Plumbcare.com is a specialist local provider of boiler, heating and plumbing services including emergency plumbing repairs, boiler repairs and boiler services. Based in Wakefield, West Yorkshire, covering the Yorkshire region and beyond.
Informazioni di contatto
Unit 6a Calder Vale Road , WF1 5PE, Wakefield, Regno Unito
- 0800 032 6478
- enquiries@plumbcare.com
- plumbcare.com
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Great service as always from Jordan
Great service as always from Jordan. Fantastic plumber and a top man
Amazing Service!!!
The whole experience was handled professionally, quick and took the stress out of the situation.
I had a leaking pipe under the sink in my en-suite bathroom the water was coming through the ceiling.
The person who took the call was brilliant, sorted
me an appointment which fitted in with my busy day.
Jordan was unbelievable, knew exactly how to sort my
leak out, was super efficient, very knowledgeable and
extremely polite.
I was very impressed, I would highly recommend to
anyone.
Thank you for sorting this issue so quickly!!
Jordan was absolutely fantastic and…
Jordan was absolutely fantastic and most certainly the nicest plumber I’ve met, Despite multiple plumbers from another firm. Jordan was friendly and he went above and beyond any other plumber I’ve used.
I would really recommend this plumbing company anytime.
Thank you so much, massive thumbs up.
Perfect
Jordan fixed my broken toilet this evening. He was personable and friendly, as well as super knowledgable and efficient. Problem sorted in one visit, couldn’t be more pleased! Thank you!
Jordan was really helpful
Jordan was really helpful and explained the fault with my hot water expansion vessel. The parts were ordered and fitted within a couple of days. Helpful chap, good customer relations and great communication.
Fixed leaks
The staff quickly answered my calls and were friendly and efficient.
The plumber was enthusiastic and chatty and soon fixed the leaks.
He also answered any questions I had and gave me useful advice.
Highly recommend.
Mother had new boiler fitted September…
Mother had new boiler fitted September last year. Had to get another engineer to sort leaks as Plumbcare has 7 day wait.
Not worked properly since instal so have spent last week checking and rechecking system as she is 84 and no help from plumb care. As no help from company I spoke to company who make control units. The reciever flashes green and red all the time. Means the boiler stays on 24/7.They informed it was because unit was wired up incorrectly. Spoke to Plumbcare again. Told had to email and wait response. Person on phone spoke to me like I was 5 years old and told me unit is plug in units. Needs to look at manual. Units hard wired????. So know we wait.
Ps mums bill December month £300. To scared to check January's. Enough said.
Incompetent
Update. Now 5 days without heating or hot water and no contact from this lot. Had work done by this incompetent engineer checked by the manufacturer's approved company. He had damaged the boiler, which was operational, beyond repair.
Boiler working till their idiot arrived
They sent an idiot who didn't know what he was doing to replace a valve on a boiler that was fully operational. By the time he left, not only was the system not working but he'd snapped the hinges on the control panel door. He kept quiet about that. 3 days now and no heating or hot water
Great company would highly recommend
Friendly reliable and professional staff, who keep you informed at every step. We had a leak from the waste pipe of our shower, water came through our kitchen roof. Kieran the plumber arrived to complete the report for our insurance company. He told me exactly what he was submitting. The only delay in getting the leak fixed was down to the insurance company.
Once the work was authorised, plumb care got straight on with the job. Kieran arrived on the 12th January a day earlier than expected. He was friendly, reassuring and respectful in my home. The job took longer than anticipated but Kieran stayed until the job was complete and to his satisfaction. He obviously took pride in his work. Great job and I would highly recommend this company. Thank you so much.
Jordan went above x beyond job well…
Jordan went above x beyond job well done thankyou
Absolutely rubbish
Absolutely rubbish, left us with no heating or water, reported a problem 21st Nov and they sent a plumber who replaced the wrong part so boiler broke down again 21st Dec. We were told they were sending an engineer Friday 23rd Dec and he didn’t turn up. After waiting an hour for them to answer the phone they said they had no available plumbers leaving it too late to sort anything out. The result of this is that my husband and myself are pensioners and have been left with no heating and no water till after Christmas
Jordan attended tonight to fix my leak
Jordan attended tonight to fix my leak. He was very polite and explained everything he was going to do. He tried his hardest to fix it but with the short time allocated he wasn’t able to even though he tried his hardest to. I am very happy with the service from him and he made sure I was able to have water from upstairs and heating. Thanks Jordan you were a star
Jordan was really pleasant
Jordan was really pleasant, he was very professional and was really helpful and advised me how to prevent any further leaks
Would 100% recommend
Initial problems, though resolved.
I have covered for this vompany through my AXA Insurance that provides emergency cover supposedly when you unfortunately need it.
Contact 1; Toilet leak. I identified the problem myself and reported as such. Call wait time was acceptable. Plumber 1 came out same day (I was not present). Bodged job. Still leaking.
Contact 2. Inordinate hour-plus delay on the phone. Explained the problem. Plumber 2 came out the same day. I was not present. He claimed there was no leak and itcwas caused by condensation and the shower. Nonsense. Contact 3 and complaint made. Plumber 3 came out. I was present. He was a young guy who was,mega efficient and agreed that there was a,leak and that he would resolve. He did just that. Meticulous worker. Job completed finally to satisfaction.
plumber was a bit stand offish pay cover…
plumber was a bit stand offish, pay cover through Scottish power for my boiler care. Did explain the boiler was tripping out intermittently when I rang and the call Center lady was very helpful. Plumber however picked fault with everything had baxi cover for years never a problem. This one picked out an apparent fault with the pipe coming from my meter when I said well British Gas installed that meter he said no they didn’t ! Oh yes they did rude Man how would he know left me feeling quite annoyed. And then said I was covered for intermittent faults !
Telephone, Site visits and Office
All the team at Plumbcare, from Receptionists through Engineers and Accounts all want to make sure that you are happy with their service. And we are. Top team. Top company.
Poor service and customer experience
Very poor service from Jordan, was very polite to start with until I said I was not happy with his work due to issues caused by him self he became very rude and very disrespectful towards my disabled partner leaving her in tears, plumbcare and Jordan knew my partner was disabled and now telling her if she has to isolate the main water to go outside and lift the grate and isolate outside with a tool we do not own because of your mistake you would not put the easy access isolation valve back in the same place that my disabled partner can reach
Jordan attended my property today and…
Jordan attended my property today and removed the blockage from my sink. He was very kind and gave us a few tips to avoid this issue in the future. I am very pleased with his service as he had no issue in finding the fault and solving our ongoing sink issue. My special thanks to Jordan for his excellent services :)
Simply the Best......
Called via Emergency Insurance - had to wait sunday to Tuesday. Plumbcare.com called on the day. Mr Brown was Professional, Polite, People Person. Explained everything, was efficient and courteous. He must be a Wealth of Experience and Knowledge for Plumbcare.com to be the Best. Welcome Guest in my Home. Best Service. Thank You Mr Brown.
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