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45 Bette McNee Street, 2738, Monak, Australia
2,3
7 recensioni
Ha risposto al 28% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Beware!!! This app is on "Not rewarding you mode" They accuse you of having multiple accounts after sending multiple screenshots! Scammers! Been with them about 4-5 months with alot of playing time and effort achieving goals and missions, then after 3 successful cashouts, they are now falsely accusing people of stupid crap! Stay away!!
The only damn good thing pkaymax is good for.is sending 50 notifications a day, terrible, doe.load and find.out for yourself , been trying this for months now I am.done
It's been two days and I haven't received my payments. I tried taking 10 dollars on a visa card but it's stuck in processing. And Everytime I email them i get a ducking bot that doesn't respond after the first message
Had this app for weeks now, FINALLY crossed the lowest threshold to get PAID 2 days ago for a $10 prepaid visa card. App said 24hrs average payout time when I redeemed it.
Still haven't been paid. Been 48 hours. Not freaking out (yet) but either way ... Even if I DO get paid, I will most likely be DELETING PLAYMAX forever.
TopSurveys is much better & I have earned much more $ in less time and it pays literally INSTANTLY
Absolutely waste of time. They stopped to give me coins after finishing tasks.
Poor customer service....actually there is nobody to even respond
Awful. Don't pay out. Then if you email their help line. Which I did several times cause it says fast pay out . Nothing fast about it. Two days after I cashed out I still hadn't gotten paid. Now this was only a five dollar pay out. And I got accused of having multiple profiles, having bots to be able to accelerate the game , something about a VPN for other being able to download other countries I don't know something is very confusing anyway I have that email and falsely accusing me of this they never asked me any questions about at multiple profiles or nothing they just sent me a very rude and accusations about me doing all this when I don't even know anything about it if I had got lots that I wouldn't be trying to cash out or fussing about a $5 payout now that's just excuse of scam artists they are scammers scammers and scammers I will never play this game again I did not have multiple profiles I did not in any way I don't know how to celebrate new games or nothing like that. I saved that email if anyone would like to see it, gladly show it.
Response to Playmax response.
I sent everything to your address you provided and after 2-3 days NO RESPONSE. So your response to clearing things up and making it right was just hot air. I've heard nothing. So I stick by my review of your scammy app. Scam artist!!!!
Risposta di Playmax
Dear user,
Please note that your review was posted under the wrong product. After reviewing your email messages, we determined that you installed an app called “Play to Earn Money” from Google Play, which is not affiliated with our platform.
Although the app has a similar name, we operate exclusively as an online casino and offer real-money gameplay only. We do not provide payouts via PayPal for activities in third-party or “play-to-earn” applications.
We kindly ask that you remove or update your review to avoid confusing other users who are familiar with our product or considering it for the first time!
Thank you for your understanding.
I played games for 3 days strait to earn a payout and kept playing never got my payout and they told me I misused the app when all I did was play the games and make my points and I did it strait up now there saying no payout guess if they do this here and there they coming up with extra cash themselves. I play lots of these tried this one and I don't recommend this app to anyone trying to cash out and I'ma real person 100%
Risposta di Playmax
Hello Benjamin, thank you for your feedback. We’re really sorry to hear about your disappointment with the payout process.
Please know that payouts are only declined when our system detects activity that violates the app’s usage rules. These checks are automatic and applied to all accounts to keep the platform fair and secure. That said, we never want any player to feel confused or unfairly treated.
We’d appreciate the opportunity to review your case in more detail. Please reach out to our support team via email info@playmaxwin.com with your account information and reference your previous request so we can double-check everything and provide a clear explanation.
Thank you for bringing this to our attention.
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