Plaster Coving Ltd Recensioni 272

TrustScore 3 su 5

2,9

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Poor service! Let me buy 16m of coving, rang a day later to tell me there was none, and any other substitute would be 2 weeks. Asked for a refund and took over a week to get the money back into m... Leggi di più

Valutata 5 stelle su 5

After removing some coving in a house we bought 3 years ago I struggled to match the coving to put right again. I found plaster coving ltd whom had a perfect match but unfortunately due to loca... Leggi di più

Valutata 3 stelle su 5

The samples we ordered arrived quickly and we're great quality. However we had to cancel our main order as the lead in time was just too long. We were initially told two weeks due to our chosen coving... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

The next day delivery service was mis leading. I did get an apology but when it arrived it was still wet and in fact is still drying more than a week later. Chipped on one edge when unwrapped it but c... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produttore

Informazioni fornite da varie fonti esterne

Plaster Coving Ltd of North Yorkshire are the UKs largest wholesaler of Decorative Plaster Mouldings. We started manufacturing decorative plaster in North Yorkshire and have now expanded nationally offering trade accounts and dealing directly. To get the trade price for your Plaster Coving, Plaster Cornices, Plaster Ceiling Roses and Dado Rails, please contact us on 01723 321 111.


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

272 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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Non ha risposto alle recensioni negative ricevute

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Great

Quick despatch. No ridiculous waiting times. Good prices. Fine quality product. Very pleased. Would definitely buy from again.

16 novembre 2016
Non scritta su invito
Valutata 5 stelle su 5

coving

I have had so many comments on how good my ogee medium coving looks. Excellent product & service.

16 novembre 2016
Non scritta su invito
Valutata 5 stelle su 5

Purchase and delivery of plaster coving

Great service. The purchase was easy and the guy that delivered was very friendly and helpful. I would use this company again.

4 ottobre 2016
Non scritta su invito
Logo di Plaster Coving Ltd

Risposta di Plaster Coving Ltd

thank you for your review and i will pass your comment to the driver

Valutata 5 stelle su 5

A very good service thank you.

The website is comprehensive and easy to order from. I then got several updates by phone and email as to progress. The delivery arrived exactly to the minute as planned!

4 ottobre 2016
Non scritta su invito
Logo di Plaster Coving Ltd

Risposta di Plaster Coving Ltd

thank you

Valutata 2 stelle su 5

Poor quality product

Coving crumbled throughout installation

4 ottobre 2016
Non scritta su invito
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Risposta di Plaster Coving Ltd

good morning,
I am very sorry to hear about your experience and very surprised as well.
Considering the nature of our coving we do expect it to be delicate as it is made of gypsum plaster, that is why as soon as an order is placed we send an email containing care sheets full of advises and instructions for all levels of tradesman on how to handle such a delicate and fragile product.
I can assure you that our products are of a very high quality and on average they are 15 to 20% thicker than other products of the same nature. All the staff in our office is knowledgeable and trained to give advises on installation so please call us if you need any more help.
thank you
Tanya

Valutata 5 stelle su 5

Happy

The service was excellent and the product is even better.
Thank you to all the staff.

3 ottobre 2016
Non scritta su invito
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Risposta di Plaster Coving Ltd

thank you on behalf of all the plastercoving staff

Valutata 5 stelle su 5

Very well done

Very well done. I thought the site worked well and customer reviews were very good. I ordered 2 ceiling roses. One of them had a small imperfection on it. PlasterCoving had no qualms delivering a replacement one and picking up the first one.
I am really pleased with their product AND customer service.

30 settembre 2016
Non scritta su invito
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Risposta di Plaster Coving Ltd

thank you for your review, it is always good to hear how well our staff handles every situation

Valutata 3 stelle su 5

Arrived still wet and damaged slightly

The next day delivery service was mis leading. I did get an apology but when it arrived it was still wet and in fact is still drying more than a week later. Chipped on one edge when unwrapped it but couldn't be bothered to send it back as too much hassle etc so trying to dry it out and then my partner is going to repair as he is a painter and decorator by trade.

23 settembre 2016
Non scritta su invito
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Risposta di Plaster Coving Ltd

Hi,
I am very sorry about your experience. If you had rang us we would have been able to rectify the problem.
Our roses are always next day delivery as we tend to make them and keep them in stock.
Unfortunately in your case we had just run out that same day you ordered.
The fact that your roses arrived still wet it is because it was freshly made and this is a sign of the high quality of our roses. It is absolutely fine to fit them while still wet. When our products are very dry we actually advise to wet them at the back as the adhesive sticks better.
As for the chip I am very sorry, that obviously happened during transportation.
But a simple phone call and we would have advised you on what to do and even replaced it straight away.
The replacement procedure for damaged products is not complicated. You just call us and we do all the rest.
Please get in touch if you need any further assistance.
thank you

Valutata 3 stelle su 5

Great product but crazy expensive delivery!

Wanted under 20m (minimum order though I was told this after placing the order) of coving and I was told I would have to pay double the delivery charge which was £80. Great selection and product quality but delivery charges mean I will look elsewhere next time.

19 settembre 2016
Non scritta su invito
Logo di Plaster Coving Ltd

Risposta di Plaster Coving Ltd

Good morning,
I am very sorry you feel unhappy with our delivery charge but the reason why you were charged more than normal is because we agreed on sending an order of only 8 metres.
It is stated on our website on almost every page that a minimum of 20 metres is needed. We use our own van and trained drivers and we always try and keep the charge to a very low rate but in order to keep our fees so low we need to meet the 20 metres requirement.
I can see you have ordered several times so you must have been pleased with our products. We do pride ourselves on our great customer service and high quality products and we always take good care of all our customers so I hope you would re-consider your position and return to us as customer and use our great coving and roses again.
thanks
tanya

Valutata 5 stelle su 5

Plaster Celing Rose

Excellent service purchased 4 ceiling roses, wide range to choose from very pleased with end product.

16 settembre 2016
Non scritta su invito
Logo di Plaster Coving Ltd

Risposta di Plaster Coving Ltd

thank you

Valutata 5 stelle su 5

Coving

Helpful and knowledgeable about their product and how it fits as well as prompt and courteous delivery. Excellent company that wants to help and cares about both their product and customers.

14 settembre 2016
Non scritta su invito
Logo di Plaster Coving Ltd

Risposta di Plaster Coving Ltd

thank you for your review and sharing your experience with us.
We really appreciate your kind words
tanya

Valutata 5 stelle su 5

good service

good service arrived on time

12 settembre 2016
Non scritta su invito
Logo di Plaster Coving Ltd

Risposta di Plaster Coving Ltd

thank you

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