Took delivery of 18 beautifully mate pebble handles today - each in a sealed little box, packed in a big box with each component including the screw individually wrapped in pretty branded tissue paper... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very easy to use website, great products and good prices. Only slight negative (and not worth deducting a star for!) is that there's no contact phone number or live chat facility that would be useful... Leggi di più
I cannot rave about this company enough. I desperately wanted some unique handles for a large set of cupboards I was renovating and had spent months searching something that would match my bobbin desi... Leggi di più
Excellent service from Plank Hardware. I bought kitchen cabinet knobs from Plank but a couple of months later needed another one .. and found they had been discontinued. I asked whether there was mayb... Leggi di più
Dettagli dell'azienda
- Negozio di arredi e di design d'interni
- Negozio di bricolage
- Accessori per mobili
- Negozio di ferramenta
- Negozio di mobili per cucina
Scritti dall'azienda
Plank Hardware was created for those who won’t compromise on their Pinterest #interiorgoals. We design stylish hardware products in high quality materials, and offer them to you for a pretty fair price — premium, grid-worthy finishing touches that don’t cost a fortune. What's more, we’re on a mission to inspire a generation of kick-ass DIYers. Sick of that hand-me-down wardrobe? Hack it. Unhappy with your kitchen hardware? Tweak it. Say no to mediocre metalwork — roll up your sleeves, dial up your creativity and make that mood board you’ve manifested a reality.
Informazioni di contatto
Regno Unito
- plankhardware.com
4,6
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great Experience
The website was great, product was easy to order. It was delivered from UK to US in 7 days.
Most important, the product is first class and well worth the price.
24 aprile 2024
I never received the product
25 aprile 2024
Risposta di Plank Hardware
Hi Shane,
Thanks so much for your review.
I can see from the tracking details your order is in transit. Feel free to reach out to us at talk@plankhardware.com if you'd like to discuss further.
Very best,
Georgia @ Plank
Risposta di Plank Hardware
Hi Christina,
Thanks so much for your review.
Our standard delivery times to the US are 5-10 business days. I can see your order was delivered on 6th May within the shipping window however we appreciate you might have liked it sooner.
Do let us know if you have any questions about shipping on future orders.
Best,
Georgia @ Plank
Solid Grips
The handles are solid brass and well made. Installed over 50 of them without defects. Super nice support person.
26 aprile 2024
Lovely quality antique brass finish so…
Lovely quality antique brass finish so much nicer than other finishes we tried from different companies
3 aprile 2024
My package wasn’t delivered by USPS
My package wasn’t delivered by USPS. USPS never uses of package lockers with key at the mailboxes instead puts package supposedly in a large cage. I can’t locate the package anywhere. USPS deliveries aren’t recommended.
15 aprile 2024
Risposta di Plank Hardware
Hi Shannon,
Thanks so much for your review.
So sorry to hear your package has been mis-delivered. I've just replied to your email to get this resolved and a replacement sent to you ASAP.
Best,
Georgia @ Plank
This is my second purchase from Plank
This is my second purchase from Plank. The design is so cute and the color choices, inspiring! I will them in my kitchen remodel as well.
19 aprile 2024
Great selection of products and they…
Great selection of products and they are all great quality too. Items were on backorder but they arrived ahead of schedule, well packaged.
Easy to fit.
Customer service team were also very helpful.
20 marzo 2024
Lovely handles for our new fitted…
Lovely handles for our new fitted cupboards in our lounge. Great quality, very weighty, delivered quickly & beautifully packaged. Third purchase from Plank & would definitely recommend
15 aprile 2024
The door handle bar is gorgeous but the…
The door handle bar is gorgeous but the screws supplied were far too small for the size handle so we had to buy additional screws. For the cost I would expect the right screws / fittings to be supplied with the product
9 aprile 2024
Risposta di Plank Hardware
Hi Laura,
Thanks so much for ordering with us. Great to hear you love your handle.
We supply industry standard M4 25mm screws with our handles, however do have longer screw options available if you need them for future orders. Feel free to drop us a message if you have any screw queries in the future.
Georgia @ Plank
Great company
Arrived quickly, very well packaged, all round great experience. Would recommend!
8 aprile 2024
Things happen, its how you respond.
We got off to a rough start on a project. While I was not super satisfied with the initial staff, Margot was super helpful and gave me a genuine feeling of care and appreciation for business. It takes a lot of corporate integrity to make things right and I appreciate that.
7 aprile 2024
Risposta di Plank Hardware
Hi Tomer,
So sorry to hear you weren't happy with our service provided while your order was held up in customs.
While it is out of our control when a parcel is being held up, we aim to do everything we can to assist with the release of an order. As discussed, we escalated the issue with DHL and provided yourself and DHL with any relevant documentation needed for this. I can see your order arrived within the shipping window of 7 business days, however I appreciate you would have liked it sooner.
If you need any help setting up a return for your order, please do let me know.
Georgia @ Plank
Trade samples
Providing ‘trade’ with samples has been great, thank you! They have already generated two client orders within days of receiving them..
8 aprile 2024
My experience was great
My experience was great !
The only inconvenience was the customs, they put our package on hold but I had great help from you
3 aprile 2024
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.