Hi I’ve just taken out a taxi policy following quotes and discussions with your colleague Anna. I would like to say she handled the call so professionally. I also want to add she is a very friendly a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I requested a quote on line and after a few hours a lovely lady called Anna Faratro came back to me on the phone. She explained everything nicely and clearly.I am delighted to purchase my taxi insura... Leggi di più
L'azienda ha risposto
Friendly, reliable source of insurance. Insurance must be a hideous place to work but their team seem to bear the burden lightly. They are friendly, helpful and run a refer-a-colleague system which ca... Leggi di più
Best experience for buying motor trade insurance. Usually find it hard work sorting out but James was helpful and understanding of my requirements. Came back with a quote on same call (I’m still wait... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Plan Insurance Brokers is an independent, market-leading commercial insurance brokerage. We arrange high-quality cover and provide intelligent insurance solutions to UK businesses and have done so for over 25 years.
Informazioni di contatto
Prospero, 73 London Road, , RH1 1LQ, Redhill, Regno Unito
- 0800 542 2740
- planinsurance.co.uk
4,2
Molto buono
298 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
They arrange a new quote at least a 3…
They arrange a new quote at least a 3 to 4 weeks before the policy is due
2 giugno 2023
Non scritta su invito
John and Ryan
John and Ryan. Very professional and helpful. Searched the market and beat quotes I got from other people by 50%
6 giugno 2023
Non scritta su invito
Found the whole process very easy and…
Found the whole process very easy and staff very friendly
6 aprile 2023
Non scritta su invito
Brilliant customer service
18 aprile 2023
Non scritta su invito
Easy to do business with.
1 maggio 2023
Non scritta su invito
Incredibly helpful and professional
Approached Plan Insurance for a portfolio of property and the service and professionalism was brilliant. Ryan Roarty is the broker I dealt with who was incredibly helpful and efficient. I will be a repeat customer.
19 aprile 2023
Non scritta su invito
Very Informative.
Very Informative.
James helped me change over our insurance, phoned me to keep me updated on everything that was happening. I can not highly recommend them enough.
17 marzo 2023
Non scritta su invito
Excellent service every time
14 febbraio 2023
Non scritta su invito
Customer review
Staff are really helpful and understand any issues you may have ! DEAN, CARL,& MATT have all been really helpful,. Take the time to listen. It is a refreshing change to find a company that isn't about trying to squeeze every penny from you !!
10/10. GOOD COMPANY,. BRILL STAFF !!!
23 febbraio 2023
Non scritta su invito
Great service and very satisfied with…
Great service and very satisfied with end quote for insurance
17 febbraio 2023
Non scritta su invito
exceptionally helpful
The broker I dealt with was exceptionally helpful and went to great lengths to deliver a quote tailored specifically to my needs. It was complicated but she was patient and professional and sincere in her desire to get the right product for me.
3 febbraio 2023
Non scritta su invito
An excellent service from Jack at Planinsurance
An excellent service from Jack Fortune. My needs were quite bespoke and he provided a great quote with a respected insurer, the two things I was looking for.
I will ask them to quote on my next renewal for sure.
30 dicembre 2022
Non scritta su invito
A great team of people
A great team of people, who advise and procure the best insurance for the business.
30 gennaio 2023
Non scritta su invito
Block of flats building insurance
I have taken a block of flats building insurance policy from Plan Insurance Brokers. Ryan was very professional, extremely knowledgeable and straight to the point. The quote I received was very competitive compared with many other companies contacted before.
9 gennaio 2023
Non scritta su invito
All is good thanks 👍
4 gennaio 2023
Non scritta su invito
Easy to access have used them for years…
Easy to access have used them for years and always reasonable priced very helpful and polite when phoning would definitely recommend them
26 novembre 2022
Non scritta su invito
Absolutely terrible company to deal…
Absolutely terrible company to deal with had nothing but issues with this company, I’ve list hundreds of pounds because of their inadequate service. Just avoid at all costs absolutely terrible
8 luglio 2022
Non scritta su invito
I dealt with RYAN today i was in a…
I dealt with RYAN today i was in a desperate situation with a property about to fall through as we didn't have the correct insurance, called plan-Insurance in the morning, RYAN acted swiftly and dealt with my exact requirements within a few hours, what a fantastic guy and asset to your team, he got the job done to perfection and stuck to very tight timelines- in these times a breath of fresh air!
31 marzo 2022
Non scritta su invito
Can’t even look after new business
I called Plan for a quote to see if they could save me money on my insurance. After taking my details the sales advisor said they will respond to me later on that day. The following morning still no response. So I moved on.
Two weeks later I’m fully insured with another provider and I’m a being hammered with calls from their sales team. Still no quote sent to my email address by Plan. All other providers sent their quotes to my email address so why did Plan fail?
Poor customer service even for new business.
23 marzo 2022
Non scritta su invito
The customer service has really gone…
The customer service here has really gone down hill.
Despite numerous phone calls to them regarding my renewal there has been no response.
7 gennaio 2022
Non scritta su invito
Risposta di Plan Insurance Brokers
Hi Mr Evans,
Unfortunately, we haven't been able to find your record in our system based on your initial and surname. We would appreciate it if you would send your contact information to marketing@planinsurance.co.uk. This is so we can investigate the issue you have described.
Kind regards
James
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.